User Manual

21
Trouble shooting
Fault type
Solution
Fail to power on the robot
Fail to charge the robot
Slow charging
Fail to return to the self-empty station
Abnormal behavior
There is abnormal noise
during cleaning.
The cleaning performance is
degraded, or ash is dropped.
Power off the robot and then power on it again.
The battery power is insufficient. Please use the robot after charging on the self-empty station. The battery
temperature is too high or too low. Please use the robot when the ambient temperature is 0°C to 40°C.
The self-empty station is not connected to the power supply. Please check whether the self-empty station
indicator is on. Please make sure that both ends of the self-empty station power cord are properly connected.
The self-empty station is not in proper contact with the robot. Please clean the self-empty station shrapnel and
the charging contact of the robot.
When used in a high or low temperature environment, the robot will automatically decrease the charging
speed to extend the battery life. The charging contact area may be dirty. Please clean the area with a dry cloth.
There are too many obstacles around the self-empty station. Please place the self-empty station in an open
area. The robot is too far away from the self-empty station. Try to place the robot near the self-empty station.
The roller brush, side brushes, or main wheel may be entangled with foreign objects. Clean them after powering
off the robot. The universal wheel is covered by dust or is entangled during cleaning. It is recommended that you
use a screwdriver to pull it out and rinse it.
The dust box is full. Clean the dust box. The filter is blocked. Clean the filter. The
roller brush is entangled with foreign objects. Clean the roller brush.