User Manual

20
Trouble shooting
Error prompt Solution
Laser head is blocked or stuck
Collision sensor get stuck
Anti-fall sensor is blocked
Side brush is entangled
Right/left wheel is entangled
Roller brush is entangled
The robot is trapped
Low battery, please charge
The side brushes may be entangled with foreign objects. Please disassemble and clean the side brushes
The wheel may be entangled with foreign objects. Please clean the wheel and start the robot again.
The roller brush may be entangled with foreign objects. Please clean the wheel and start the robot
The main unit may be stuck. Please remove the obstacles around the robot.
The power is insufficient. Please charge the robot before charging.
The wheel is suspended. Please move the robot to a new position and then start it.
The laser ranging sensor is blocked or jammed by a foreign object. Remove the obstruction or foreign
object. If it cannot be removed, move the robot to a new position and then start it.
Wheel suspend
Charging problem. please check
Please replace the dust bag
The dust bag is full
Please install a dust bag before collecting dust
The dust bag is not installed
Please close the dust cover before collecting dust
The dust cover is not covered properly
Too many dust collection times in a short time. Please try again later
Dust collection is too frequent, please try again later
Open the dust channel for cleaning
Please check whether the dust collector is blocked
Anti-fall sensor may become dirty, please wipe the sensor.
The bumper is stuck. Tap the bumper for several times to remove the foreign object. If there is no
foreign object, move the robot to a new position and then start it
The battery temperature is too high or too low. Please wait and use the robot after the battery
temperature becomes normal.