User's Guide

14
4 Appendix
4.1 Common problems and solutions
Problem
Potential cause
Solution
Can’t be powered up
Low battery or wrong battery model
Replace the correct type of battery with a full charge.
Incorrect battery installation
Refer to the instruction manual to install the battery correctly.
There is a foreign body in the battery
compartment
Check the battery compartment for foreign matter and clean it.
Incorrect specification or connection of
external power supply
Use a suitable external power supply and connect it properly.
Operating temperature is too high or too low
Use it where the temperature is right.
The camera
suddenly shuts
down
The battery is low.
Replace a fully charged battery or use an external power source.
Photography is
normal during the
day, but it is dark at
night.
Low power or insufficient external power
supply current, the infrared lamp does not
work properly
Replace a fully charged battery or use an external power source.
Do not read cards or
save files
Power failure before file storage
Replace a fully charged battery or use an external power source.
Memory card speed is too slow
Replace memory cards with write speed of CALSS4 or above.
Memory card is damaged or not up to
specification
Replace a qualified memory card and format it with your camera.
The camera crashed
while working
Low battery power or external power supply
does not meet the requirements
Switch to a new battery or an external power supply that meets the
requirements.
Memory card is damaged or poor quality
Replace qualified memory card, format the memory card with the camera,
restore the camera to its default settings, and restart the camera.
Cameras consume a
lot of power
The camera setting of PIR interval time is too
short
The PIR interval can be adjusted properly to extend the battery life.
The camera setting of PIR sensitivity is too
high
The sensitivity of the PIR is appropriately lowered to extend the endurance.
The camera setting of infrared light
brightness is too high
Turn down the brightness of the infrared light, you can extend the battery
life.
There are more photos and videos taken at
night
Infrared light at night consumes a lot of power. If you take more photos or
videos at night, it is recommended to use external power supply.
The above parameters are the balance between camera performance and battery life. Users can make reasonable
adjustments according to the instructions and personal needs in order to obtain reasonable results and battery life.
The camera leaks or
fogs up
Waterproof ring falls off or there is a foreign
body on the waterproof ring
Check the waterproof ring, keep the waterproof ring clean, waterproof ring
can not pop up, warping.
Failure to fasten the latch properly or plug the
waterproof rubber stoppers for external
power supply
Before the camera works properly, all locks must be fastened, waterproof
rubber stoppers must be plugged, and carefully checked.
Improper use, such as putting the camera in
water
The camera are rainproof, but absolutely do not put into the water
Install or place the camera incorrectly, such
as upside down
Install and position the camera properly. The head of the camera must be
up and mounted as vertically as possible.