User's Manual
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97
7.1.8 UPnP always failed
UPnP only contains port forw arding in our recent software. Sometimes, it may be failed to do port forwarding
automatically because of firewall or anti-virus software. It also has much relation w ith router’s security settings.
So we recommend you do port forwarding manually. You can view your camera in internet successfully after
you do port forwarding manually in your router(Figure 4.30).
7.1.9 Camera can not connect wireless
If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check
whether your settings are correct or not.
Normally, camera can’t connect w ireless mainly because of w rong settings.
Make sure broadcast your SSID; use the same encryption for router and camera.
7.1.10 Can’t see other cameras listed in multi-device when using remote access
If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can
be accessed by using the DDNS name and port number. Use the DDNS domain name not the camera’s LAN
IP. (For more details see: How to add cameras in WAN)
7.2 Default Parameters
Default network Parameters
IP address: obtain dynamically
Subnet mask: obtain dynamically
Gateway: obtain dynamically
DDNS: Embedded FOSCAM domain name
Username and password
Default admin username: admin w ith a blank password
7.3 Specifications
ITEMS
FI9821W
Image Sensor
Image Sensor
1/4"Color CMOS Sensor
Display Resolution
1280*720 Pixels
Lens
f: 2.8mm, F:2.4
Mini. Illumination
0.5Lux