User Manual Model: FI9821W V2 Indoor HD Pan/Tilt Wireless IP Camera （For Windows & Mac OS） Black White
w ww w.foscam .com Table of Contents 1 Ov erv iew s .................................................................................................................................................... 2 1.1 Key Features...................................................................................................................................... 2 1.2 Read Before Use................................................................................................................................ 3 1.
w ww w.foscam .com 1 Overvi ew s FOSCA M FI9831W is an integrated w ireless IP Camera w ith a color CMOS sensor enabling view ing resolution 1280*720. It combines a high quality digital video camera, w ith a pow erful w eb server, to bring clear video to your desktop from anyw here on your local netw ork or over the Internet. With flexible 300-degree pan and 120-degree tilt, FI9831W gives users more comprehensive control over a monitored site. The FI9831W supports the industry-standard H.
w ww w.foscam .com Multi-level users management w ith passw ord protection Motion detection alert via email or upload image to FTP Supporting Third Party Domain Name Service Providing Phone APPs for Android and iPhone users Supports multiple netw ork protocols: HTTP /TCP /IP /UDP /FTP /DHCP /DDNS / UPNP Providing Central Management Softw are to manage or monitor multi-cameras 1.2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below.
w ww w.foscam .com 1 2 3 5 4 Figure 1.1 1 Speaker: Built-in speaker 2 LENS: CMOS sensor w ith fixed focus lens. 3 Infrared LED: 11 IR LEDs 4 Microphone: Built-in microphone 5 WIFI Antenna: Wireless Antenna Rear Panel WPS Figure 1.2 LAN: RJ-45/10-100 Base T Pow er: DC 5V/2A Pow er supply Pow er Light: If the pow er adapter w orks w ell, the light w ill turn on. Netw ork Light: The LED w ill blink w hen pow er and netw ork cable are plugged in Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com SD card: Supports to 32G Audio Input: This jack is used to plug an external microphone Audio Output: This jack is used to plug an external speaker Bottom View There are up to three labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as show n in Figure 1.3, it may be a clone. Cloned Foscam cameras can not use original firmw are and are not eligible for w arranty or technical services.
w ww w.foscam .com The default storage path of alarm record files is SD card, w hen the available size of SD card is less than 256M, the old record files w ill be deleted automatically. 2 Acc essi n g th e Netw ork Ca me ra This chapter explains how to access the netw ork camera through w eb brow sers and RTSP players. 2.1 Access the Camera in LAN This camera support HTTP and HTTPS protocols, so here w ill allow you to use HTTP and HTTPS port no. (1) Http:// LAN IP + Http Port no.
w ww w.foscam .com Double click the IP address of the camera; your default brow ser w ill open to the camera login page. Https:// LAN IP + Https Port no. The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port. Go to Settings - Network - Port panel , you can see and change the https port no. Figure 2.2 Sometimes you need to add the url to the Trusted Sites, Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options.
w ww w.foscam .com For Firefox, you can add the trusted as the follow ing w ay: Tools --- Options ---- Advanced --- View Certificates --- Servers Figure 2.4 Click View Certificates, and go to Servers option. Figure 2.5 Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Go to Add Exception panel. Enter the camera’s url , here take https://192.168.8.129:443 for example Click this button to add it Figure 2.6 2.2 Access the Camera in WAN 2.2.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.
w ww w.foscam .com Figure 2.7 Access your IP Camera from the Internet You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your standard browser. For example, you would enter http:// 183.37.28.254:85 No te Make sure port forwarding is successful. You can do port forwarding two ways. 1) Login to your router to enable the “UPNP” function. You can then login to the camera as administrator, choose Network, and then choose UPnP to enable UPnP.
w ww w.foscam .com What is the HTTP Port no.? Default HTTP Port is 88 All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is http://192.168.8.102:88, this means that the camera’s HTTP port is 88. You can change port 88 to another port if you’d like such as 2000 or 8090, w hich w ill not be conflict w ith other existing ports like 25, 21,10000.Here you can set the port no. betw een 1 and 65535. Change the default http no.88 to another one.
w ww w.foscam .com Step 2: Enter the username and passw ord of the Administrator (default username is admin w ith a blank passw ord), and click “OK” to apply changes. Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it w as changed to 2000, so w e see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.8.102:2000.
w ww w.foscam .com Gaming menu. We w ould then click on the “Single Port Forw arding” sub-menu. Step 2: Create a new column using the LAN IP address & HTTP Port of the camera w ithin the router as show n below, then push OK or Submit to save your settings: Fill the HTTP Port of the camera in the columns of Ex ternal Port and Internal Port. Example : 2000 Fill in this section with the LAN IP of the came ra; we would ente r “100” for our example. Assign a name for the port forward setting here Figure 2.
w ww w.foscam .com Now you can use “http://Domain name + HTTP Port” to access the camera via the Internet. Take hostname test09.myfoscam.org and HTTP Port of 2000 for example, the URL link to access the camera via the Internet w ould be http:// test09.myfoscam.org:2000. Second method : Use the Third party DDNS to access the camera via the Internet Step 1 Please go to the third party DDNS w ebsite(such as www.no-ip.com) to create a free hostname.
w ww w.foscam .com The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address. Videostream: Here support three mode: videoMain, videoSub and audio. When the network speed is bad, here you had better select videoSub. If you select audio, you can only hear the sound but cannot see the video. For example: IP: 192.168.1.11 HTTP Port number: 88 User name: admin Password: 123 Here I can enter one of the following URLs in the VLC. 1) 2) 3) 4) rtsp://admin:123@192.168.
w ww w.foscam .com Figure 2.14 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Figure 2.15 Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Figure 2.16 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. NOTE: If you modify the camera’s username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time.
w ww w.foscam .com 3.1 Login Window 1 2 3 4 5 Figure 3.1 Please check the login w indow above, it w as divided to 5 sections from no. 1 to 5. Section1 Enter the User name and password The default administrator username is admin w ith a blank passw ord, please reset the passw ord at first using and prevent unauthorized users login the camera (read chapter 3.2.4 about how to change). Section2 Media port The Media port is used to transfer video stream, and the default port no.
w ww w.foscam .com Note: When the netw ork bandw idth is badly you’d better select Sub Stream and the video w ill be more fluency. Section4 Select the language You can select the language you need via click on the language dropdow n list to sw itch. Section5 Login the camera Click Login button and you w ill see the surveillance w indow s. Figure 3.2 Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com 3.2 Surveillance Window 1 2 8 3 4 5 6 7 Figure 3.3 9 Section1 FOSCAM Logo/ LiveVideo / Settings/Playback buttons : FOSCA M LOGO : Path to surveillance w indow. Click this button and back to the surveillance w indow : Path to Administrator Control Panel, Click it, and it w ill lead to Administrator Control Panel and do advanced settings. : Click this button and back to the Playback panel to view the stored audio files stored in the SD Card.
w ww w.foscam .com Figure 3.4 Section3 Mode/ Stream / Mirror/ Flip buttons Mode 1) 50HZ ---------Indoor surveillance (Region: Europe, China) 2) 60HZ ---------Indoor surveillance (Region: USA, Canada) Stream The default Stream supports four modes: 0/720P/30fps/4M, 1/VGA/25fps/2M, 2/VGA/ 15fps/ 1M and 3/ VGA/10fps/200K. The format of the stream type is Stream type no. / Resolution / Maximum frame rate/ Bit rate 1) Stream type no. : The number is used to identify the stream type.
w ww w.foscam .com combine w ell w ith the netw ork bandw idth. When the bandw idth is very narrow, and bit rate is large, that w ill lead to video can not play w ell. You can reset the stream type on Settings-> Video-> Video Settings panel. Figure 3.5 After changing, please re-login the camera and you can see the modification.
w ww w.foscam .com The default cruise tracks have tw o types: Vertic al and Horizontal. Vertical: The camera w ill rotate from up to dow n. Horizontal: The camera w ill rotate from left to right. : Start cruise. : Stop cruise. If you w ant to define or change the cruise trace, please go to Settings PTZ Preset Settings panel.
w ww w.foscam .com Delete Select one preset position and click this button to delete it. GO Select one preset position in the preset dropdow n list and click Go to make the camera move the preset position How to do preset position? Firstly, move the camera and stop at a desired place w here you w ant make preset position. Secondly, click button and enter a descriptive name for the preset position. The preset position cannot contain special characters. Then click OK to save it.
w ww w.foscam .com Section8 OSD If you have added time and camera name in the video, you can see it in the live w indow. Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings ---Basic settings---Camera time panel and adjust the device time. Go to Settings ---Video---On Screen Display panel, you can add or no add OSD.
w ww w.foscam .com Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Figure 3.6 Keep ration: Select it and the camera w ill adjust the size of live w indow based on the the computer monitor automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual quality . Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen.
w ww w.foscam .com Figure 3.7 When you select the Full Screen, then click right mouse, there is a Screen PTZ button. Figure 3.8 Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer, press the left mouse, the camera w ill move to the corresponding direction. Loosen the mouse and stop moving. Press Esc button or double click right mouse and cancel the function.
w ww w.foscam .com 4 Advanced Camera Settings Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings. 4.1 Device Status Device Status contains four columns: Device Information, Device Status, Session Status and Log, it w ill show you various information about your camera. 4.1.1 Device Information Figure 4.1 Camera Model: The camera model no. Camera Name: The Device Name is a unique name that you can give to your device to help you identify it.
w ww w.foscam .com 4.1.2 Device Status On this page you can see device status such as Alarm status/ Record Status ,DDNS status ,WIFI status and so on. Figure 4.2 4.1.3 Session status Session status w ill display w ho and w hich IP is visiting the camera now. Figure 4.3 4.1.4 Log The log record show s w ho and w hich IP address accessed or logout the camera and w hen. Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Click the page number and go to the corresponding page to see more logs Fill in one page number, click Go button and go to the corresponding page Figure 4.4 Reboot the camera and clear the log records. 4.2 Basic Settings This section allow s you to configure your camera’s Name, Time, Mail, User account and Multi-Device. 4.2.1 Camera Name Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes.
w ww w.foscam .com Figure 4.6 Time Zone: Select the time zone for your region from the dropdow n menu. Sync with NTP server: Netw ork Time Protocol w ill synchronize your camera w ith an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Netw ork Camera w ith your computer. Manually: The administrator can enter the date and time manually. Note select the date and time for mat.
w ww w.foscam .com 5 1 2 6 3 4 Figure 4.7 1----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their ow n port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, w hich port you choose should be decided by w hich Transport Layer Security you select.
w ww w.foscam .com Test result Figure 4.8 If the test success, you can see the Success behind the Test, at the same time the receivers w ill receive a test mail. Figure 4.9 If the test fails w ith one of the follow ing errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Netw ork Error. Please try later 3) Server Error 4) Incorrect user or passw ord Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.2.4 User Accounts Here you can create users and set privilege, visitor, operator or administrator.
w ww w.foscam .com Figure 4.11 How to add account ? Select one blank column, then enter the new user name, passw ord and privilege, last click Add to take effect. You can see the new added account on the Account list. Figure 4.12 Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Figure 4.13 Delete ：Select the account w hich you w ant to delete, then click Delete button to take effect. Note: The default admin account cannot be deleted, but you can add other administrator users. 4.2.5 Multi-Camera If you w ant to view multi-surveillance screens on one w indow, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera.
w ww w.foscam .com 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically 3 Click Add to take effect Figure 4.14 2 Enter the User name and password of the 2nd camera Figure 4.14 Camera Model: Our Company produces tw o series cameras: MJPEG and H.264. Here w ill show you w hich series the camera belongs to. Figure 4.15 Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Back to Surveillance Windows, and click Four Window s option, you w ill see four cameras you added. Figure 4.16 Figure 4.17 Add cameras in WAN If you w ant to view all cameras via the internet(remote computer), you w ill need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.3.3) Login to the first camera using a DDNS domain name and port.
w ww w.foscam .com Use DDNS dom ain name and port to login Figure 4.18 Make sure each camera you need add could login with DDNS name and port Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and passw ord and then choose Add. (Figure 4.19) 1 2 3 4 5 Figure 4.19 1----- The camera model: MJ or H264. Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com 2----- The 2nd camera’s name 3----- Fill in the 2nd camera’s DDNS host not LAN IP NOT E: The MJ series have the same HTTP Port no. and Media Port no. 4 ---- Enter the 2nd camera’s user name and passw ord 5---- Click Add button and to take effect NOT E: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. Figure 4.20 Return to video w indow. You w ill see all of the cameras accessible through the internet.
w ww w.foscam .com Figure 4.21 4. 3 N et wor k This section w ill allow you to configure your camera’s IP, PPPoE, DDNS, Wireless Settings, UPnP and Port. 4.3.1 IP Configuration If you w ant to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. Figure 4.22 Changing settings here is the same as using the IP Camera Tool. (Figure 4.23/4.
w ww w.foscam .com connection as follow s: Control Panel Network Connections Local Area Connections Choose Support Details. Figure 4.23 Figure 4.24 If you don’t know the DNS server, you can use the same settings as the Default Gatew ay. Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com 4.3.2 PPPoE If you are using a PPPoE connection, enable it and enter the User Name and Passw ord for your PPPoE account. Figure 4.25 4.3.3 DDNS FOSCA M camera has embedded a unique DDNS domain name w hen producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.m yfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name. Figure 4.
w ww w.foscam .com Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you w ant to use Manufacturer’s DDNS again , here click this button and start Manufacturer’s DDNS Service. Third Party Domain Name Settings User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.com Here take www.no-ip.com for example: ① Step 1, Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register.
w ww w.foscam .com Click here to register Figure 4.27 Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email w hich used to register. You w ill receive an email from w ebsite, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Figure 4.28 Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Figure 4.29 Please create the dom ain name step by step according to instructions on www.no-ip.com Step 2, DO DDNS Service Settings within the Camera Please set DDNS Settings w ithin the camera by hostname, a user name and password you’ve got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, passw ord foscam 2012 for example. Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server..
w ww w.foscam .com DDNS and the Foscam Domain Name cannot w ork at the same time, the last time you configured w ill take effect. ② Do port forwarding within the router Exam ple: The camera’s LAN IP address is http://192.168.8.100:2000 , Media port no. is 9200. Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue Server on some brands of router). Take Linksys brand router as an example, Login the router, and goes to Applications & Gam ing->Single Port Forwarding.
w ww w.foscam .com 4.3.1 WiFi Step 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side of the screen, then click “Wireless Settings .” Click the Scan button and the camera w ill detect all w ireless netw orks around the area. It should also display your router in the list (Figure 4.31). Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Figure 4.
w ww w.foscam .com 2 Enter the password of your router 1 Click the SSID of your router and the relevant information will be filled in the fields automatically. Figure 4.32 Step 3: Please click on the Save button after all settings have been entered and disconnect the netw ork cable. Never shut dow n the pow er of the camera until the IP camera is able to connect to the w ireless netw ork.
w ww w.foscam .com WPS Button Step 02) Press the WPS button on your router within 60 seconds. The WPS button is usually on the back or side of your router. On some routers, you may need to log in to the web interface and click on an on-screen button to activate the WPS feature. If you are not sure where the WPS buttons is on your router, please refer to your router’s User Manual. The camera will automatically create a secure wireless connection to your router.
w ww w.foscam .com Figure 4.33b The camera’s softw are w ill be configured for port forw arding. There may be issues w ith your routers security settings, and sometimes may error. We recommend you configure port forw arding manually on your router (Figure 4.30). 4.3.3 Port This camera supports HTTP Port and Media Port. The Media port is used to view the camera’s video stream, HTTP Port is used to access the camera remotely.
w ww w.foscam .com address, and click on ”Netw ork Configuration”, this brings up the netw ork configuration box as show n in Figure 4.35 and 4.36. Select which camera you’d like to change the port for, and right click Figure 4.35 Modify the Http Port. Enter the Username and password, click OK. Figure 4.36 Step 2: Enter the username and passw ord of the Administrator (default username is admin w ith a blank passw ord), and click “OK” to apply changes.
w ww w.foscam .com a static LAN IP address is set, or you may have problems later w ith remote access and seeing the camera remotely if the camera loses pow er and reconnects on a different LAN IP address. Make sure you set a static LAN IP address! Note: 1 Http port and Media port must be different. If the camera cannot be accessed, please make sure the port forw arding is succeed. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port.
w ww w.foscam .com Click here to add camera’s url Click Sites then you can add the camera’s https w eb site to the internet explorer. Enter the camera’s url Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com For Firefox, you can add the trusted as the following way: Tools ---- Options ---- Advanced --- View Certificates --- Servers Click View Certificates, and go to Servers option. Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Go to Add Exception panel. Enter the camera’s url , here take https://192.168.8.129:443 for example Click this button to add it RTSP function RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream The part in the square brackets may be omitted. user name & password: The user name and passw ord to access the camera. This part can be omitted. IP: WAN or LAN IP address. Videostream : Here support three mode: videoMain, videoSub and audio.
w ww w.foscam .com rtsp:// @192.168.1.11:88/videoMain rtsp://:123@192.168.1.11:88/videoMain rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to Media Open Netw ork Stream option, then enter the URL into VLC. Sometimes you may need to enter the user name and passw ord again. Click OK and you can see the real-time preview. Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forw arding. NOT E: If you modify the camera’s username or passw ord, you had better reboot the camera, or else the new username and passw ord cannot take effect w hen you enter the authentication in the VLC. 4.4 Video This section allow s you to configure Video stream settings, On screen display and Snapshot settings.
w ww w.foscam .com 4.4.1 Settings Figure 4.37 Stream type: There are four types to identify different streams you have set. Resolution: The camera supports tw o types: 720P, VGA. The higher the resolution is, the clearer video w ill become. But the code flux w ill become larger too, and it w ill take up more bandw idth. Bit rate: Generally speaking, the larger the bit rate is, the clearer video w ill become. But the bit rate configuration should combine w ell w ith the netw ork bandw idth.
w ww w.foscam .com Display Camera Name: There are tw o options: Yes or NO. Select Yes and you can see the device name on the video, Allow On Screen Display Mask: There are tw o options: Yes or NO. Select yes and draw a mask area on the video, the mask area w ill be black on the video. The mask area Figure 4.39 Click Back button and return to the OSD page, click Save to take effect. Back to the surveillance w indow, you can see the mask area as the follow ing picture: Figure 4.
w ww w.foscam .com 4.4.3 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Figure 4.41 Im age Quality: Low, Middle and High. The higher the quality, the picture w ill be clearer. Save To: FTP or SD Card. If you have done FTP and Alarm settings, w hen alarming, the camera w ill snap pictures to the FTP automatically. If select SD Card as the save path, make sure the camera has inserted in the SD card. 4.
w ww w.foscam .com 7 1 2 3 4 5 6 Figure 4.42 To enable motion detection, follow the steps below : Step 01: Enable Motion detection Step 02: Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera w ill be more easily alarmed. Select one motion sensitivity. Step 03: Trigger interval--- The interval time betw een tw o motion detections. Here supports 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time.
w ww w.foscam .com There are four alarm indicators: A Ring There is an embedded speaker inside the camera, so if you select Ring, w hen the motion has been detected, the people around the camera w ill hear beep alarm sound. B Send E-mail If you w ant to receive alarm emails w hen motion is detected, you must select Send E-mail and set Mail Settings first. The alarm email cannot contain the alarm picture if you have not selected Take Snapshot.
w ww w.foscam .com Figure 4.43 Step 06: Alarm Schedule ① Alarm anytime w hen motion is detected Click the black button up the MON, you w ill see all time range turn red. When something moving in the detection area at anytime, the camera w ill alarm. Click this button and select all time range Figure 4.44 ② Specify an alarm schedule Click the w eek day w ords, the corresponding column w ill be selected. For example, click TUE, the all column Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com of TUE turns to red, that means during Tuesday w hole day, w hen something moving in the detection area, the camera w ill alarm. Figure 4.45 ③ Press the left mouse and drag it on the time boxes, you can select the serial area, Figure 4.46 Step 07: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera w ill a larm and adopt the corresponding alarm indicators.
w ww w.foscam .com Figure 4.47 Alarm Recording Location : SD card. When the camera alarmed, it w ill store the alarm files to the SD card. Make sure the camera has been inserted the SD card. On this page, you can see the available space of the SD card. Manual Recording Location: For Window s OS, the manual recording path is C:/ IPCamRecord, you can change another one. For MAC OS, the manual recording path is: / IPCamRecord. 4.6.
w ww w.foscam .com 4.7.2 Preset Settings This section explains how to add/ delete/ alter one cruise track. There are tw o default cruise tracks: Vertical and Horizontal. Vertical: The camera w ill rotate from up to dow n Horizontal: The camera w ill rotate form left to right. All preset positions Figure 4.49 Figure 4.50 Add: Add one cruise track. Delete: Select one cruise track and delete it.
w ww w.foscam .com The new added track name Here you can see the preset point has been added to one track 2 Click Add button 1 Select one preset point Figure 4.51 Thirdly: Click OK button and the cruise track w ill take effect. You can add other cruise track as the same method. For example: I have added three preset points to the “track 1”, that means : When I select the “track 1” on the surveillance w indow, the camera moves as the follow ing track: upright then Right Most last dow nleft.
w ww w.foscam .com There are other buttons betw een the Preset points and Cruise track, you can use these buttons to adjust the order of preset points or add/delete one preset points in one cruise track, Figure 4.53 Add: Select one preset points and add it to the selected cruise track. Delete: Select one preset points you have added to one cruise track, click delete. Move up/ down: Select one cruise track, adjust the order of preset points in one cruise track. 4.7.
w ww w.foscam .com It supports three modes: No self test, Goto home position and Goto preset point. No self test: When rebooting, the camera w ill not pan / tilt. Goto home position: When rebooting, the camera w ill pa Providing Central Management Softw are to manage or monitor multi-cameras n / tilt and stops at center. Goto Preset point: Select one preset position and save it. When rebooting, the camera w ill pan/ tilt and stops at the preset position you have set. 4.
w ww w.foscam .com FTP server: If your FTP server is located on the LAN, you can set as Figure 3.54. If you have an FTP server w hich you can access on the internet, you can set as Figure 3.55. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports tw o modes: PORT and PASV. Username/password: The FTP account and passw ord. Click Save to take effect. Click Test to see if FTP has been successfully configured. 4.
w ww w.foscam .com 4.10.1 Back up& Restore settings Click Backup to save all the parameters you have set. These parameters w ill be stored in a bin file for future use. Click Brow se and select the parameters file you have stored, then click Submit to restore the restore the parameters. Figure 4.57 4.10.2 System upgrade Your current firmw are version w ill be displayed on your screen. You may go to the Device Status Device Information Page to check for the latest firmw are versions available.
w ww w.foscam .com Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon , select the Camera IP that you w ant to upgrade the firmw are. Then select Upgrade Firmw are and enter the username and passw ord, choose the firmw are file, and upgrade. Figure 4.59 Enter the User name and password Figure 4.60 CAUTION: If your camera w orks w ell w ith the current firmw are, w e recommend not upgrading. Please don’t upgrade the firmw are unnecessarily.
w ww w.foscam .com you upgrade. 3) Upon downloading the firmware check the sizes of the .bin files. They must match t he size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used. 4) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device System Firmware. 5) Never shut down the power of the camera during upgrade until the IP camera restart and get connected.
w ww w.foscam .com 5 Playback On this page you can view the record files stored in the SD card. 1 2 3 Section 1 Define the Record files time and Type : The storage path of record files : Here supports three types: current day, current month and All records. Another w ay, select the time on the time&date manually. : The type of records files, Here supports tw o typs: Normal record, Alarm record and All records. Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com : Click this button to search all record files satisfy the conditions you selected. Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play/Stop/Audio/Full screen buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen.
w ww w.foscam .com Figure 6.1 Dow nload and install the phone view app, then you can see the shortcut icon in your cell phone screen. 2) Enter http://play.google.com in the URL field of the brow ser, then search the APP “Foscam ip cam view er”. Dow nload and install the APP. Click the shortcut icon and login Phone APP. Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Default user name is admin with a blank password Figure 6.2 Enter the user name and passw ord then click Login button, you can see the follow ing surveillance w indow s: 1 2 3 Figure 6.3 The default surveillance w indow is black, you need to add devices to it and then connect the device. Please check the login window above, it was divided to 3 sections from no. 1 to 3. Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Section1 Exit / Go to Device List Buttons Click this icon and exit Phone App Click this icon and back to Device List page to add cameras to the softw are Section2 Live view window If the camera supports PT function, here slide on the screen w ith your finger, the camera w ill rotate follow your finger direction. Section3 Playback/ Snapshot/Audio/Talk buttons Playback Click this icon to play the pictures you have captured. Snapshot Click it to make snapshot.
w ww w.foscam .com 1） Install the IP Camera(s) w hich w ants to be monitored. 2） Login the IP Camera(s) by w eb brow ser and set the IP address, port, username & passw ord and make sure the camera can be accessed by brow sers. 3） DDNS setting is a plus w henever you w ant to add the devices by WAN. Click the button and go to Device List page, this section w ill show you how to add cameras in LAN or in WAN. 1 2 3 Figure 6.
w ww w.foscam .com Section3 Add device buttons Add device in LAN : Click this icon and the APP w ill search all cameras in LAN automatically. Such as the follow ing screen: Figure 6.5 Select the camera IP and click OK to add cameras in LAN, then you can see the camera in the Device List. Add device through scanning UID (User Identification) number : UID Scan. Click this icon and scan the UID no. in the camera body, then the camera can be added to the App.
w ww w.foscam .com Figure 6.6 Normally each camera has one unique UID and UID is used for PnP function. Now our camera does not support UID number, so here you cannot allow to use UID to add device. Add device in WAN : Click this icon and you can add cameras in WAN manually. Click this icon and it pops up the follow ing screen, here you can add cameras manually. Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Figure 6.7 Camera Type: Our Company produces tw o series cameras: MJ and H.264. Here select the camera type that you w ant to add. Camera name: The Camera name is a unique name that you can give to your device to help you identify it. IP address: Fill in the camera’s DDNS host or WAN IP not LAN IP. Stream type: It has tw o types: Main stream and Sub stream. For cell phones, w e recommend you to select Sub stream to get more fluent video.
w ww w.foscam .com . Select one IP address and click it, then you c an enter the surveillance w indow . Select one IP address in the Device List and press it for a moment, it pop up the follow ing screen: Figure 6.8 Edit: Re- edit the camera’s information, such as the Http / Media port, user name and password, and so on. Click Edit and you can go to Add camera page (Figure 6.7). Delete device: Delete the camera from the Device List. 6.
w ww w.foscam .com can see the shortcut icon in your cell phone screen. Click the icon and you can go to “ipcam table” page directly: 1 2 Figure 6.9 The default device list is null, you need to add cameras to it. Section1 Camera list Here w ill list all cameras that added to the softw are. Section2 ipcam table/ add ipcam buttons Click this icon and back to ipcam table page, here you can see all cameras that have added to the softw are.
w ww w.foscam .com How to add cameras to the APP？ The follow ing steps are required before adding cameras to the App: 1) Install the IP Camera(s) w hich w ants to be monitored. 2) Login the IP Camera(s) by w eb brow ser and set the IP address, port, username & passw ord and make sure the camera can be accessed by brow sers. 3） DDNS setting is a plus w henever you w ant to add the devices by WAN. If you w ant to add cameras to the App, please click this icon go to “add ipcam” page(Figure 5.10).
w ww w.foscam .com The cameras in LAN can be searched and added to APP automatically Figure 6.11 There is a icon after the camera name, click it and you can enter the user name, passw ord and w eb port to login the camera. Figure 6.12 Add device in WAN Step 1: Click the Add Camera icon to add cameras manually. Step 2: Select the camera type: mjpeg or h.284 (Figure 5.13), then enter the camera’s basic information like camera name , ip , http/media port, user name, passw ord and so on(Figure 4.14).
w ww w.foscam .com Figure 6.14a Add H.264 Device Page Figure 6.14b Add MJPEG Device Page UID: If your camera supports UID, here you scan UID number. Now FOSCA M camera does not support UID. Device name: The Device name is a unique name that you can give to your device to help you identify it. IP address: Fill in the camera’s DDNS host or WAN IP not LAN IP. User &Password: The camera’s user name and passw ord. Media / Web port: For MJPEG cameras, here only support w eb port.
w ww w.foscam .com Step 3: Click Add button to add cameras, then you can see the camera name in the “ip cam table” page. Figure 6.15 Surveillance windows Back to “ipcam table” page and you can see all cameras that have added. There is a icon after one camera name, click this icon and you can alter the camera’s user name, passw ord, media port and http port. Figure 6.16 Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Figure 6.17 Click one camera ip and you can see the live video. 1 2 3 4 Figure 6.18 Please check the login window above, it was divided to 4 sections from no. 1 to 4. Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com Section1 Back Button : Click this icon and back to “ipcam table” page. Section2 Photo Button Click this icon and look the photos you have captured. Section3 Live view window If the camera supports PT function, here slide on the screen w ith your finger, the camera w ill rotate follow your finger direction. Section4 Snapshot/Audio/Talk buttons Talk Audi o Snapshot Snapshot Click it to make snapshot.
w ww w.foscam .com 7 APPENDIX 7.1 Frequently Asked Questions NOTE: Any questions you w ould meet, please check Netw ork connections firstly. Check the w orking status revealed by the indicators on the netw ork server, hub, exchange and netw ork card. If abnormal, check the netw ork connections. 7.1.1 How to download and installl the ActiveX for Firefox users For the first time login the camera, it may prompt you to dow nload plugin. Click here to download the plugin Figure 7.
w ww w.foscam .com Reboot the Firefox after the plugin installation is successfully completely, then relogin the camera again, you can see the surveillance w indow NOT E: If you could not view living video after running the ActiveX, only a red cross in the center of the video or just a black screen. Please change another port number to try. Make sure all firew all or antivirus softw are on your computer does not block the active dow nload and installation.
w ww w.foscam .com Go to Extensions page Figure 7.4 Click Add button to install the Plugins. Click Add button to install the plugin Figure 7.5 Reboot the brow ser and relogin the camera, you w ill see the surveillance w indow. Sh enz hen Fos cam In te lligen t Te chn o lo gy Co .
w ww w.foscam .com 7.1.3 I have forgotten the administrator password To reset the administrator username and passw ord, press and hold dow n the RESET BUTTON for 5 seconds. Upon releasing the reset button, w ait for 20 seconds, the camera w ill reboot and the username and passw ord w ill return to the factory default administrator username and passw ord. Please pow er on the camera before reset Default administrator username: adm in Default administrator passw ord: No passw ord 7.1.
w ww w.foscam .com Enable: Run ActiveX controls and plug-ins Figure 7.6 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 88. Figure7.7 NOT E: Make sure that your firew all or anti-virus softw are does not block the camera or ActiveX. If you could not see video, please shut dow n firew all or anti-virus softw are to try again. 7.1.
w ww w.foscam .com 7.1.8 UPnP always failed UPnP only contains port forw arding in our recent softw are. Sometimes, it may be failed to do port forw arding automatically because of firew all or anti-virus softw are. It also has much relation w ith router’s security settings. So w e recommend you do port forw arding manually. You can view your camera in internet successfully after you do port forw arding manually in your router(Figure 4.30). 7.1.
w ww w.foscam .com Video View angle Image Compression Resolution 70 degrees H.264 View 720p（1280*720），VGA（640*480） H.
w ww w.foscam .com 7.4 CE & FCC Electromagnetic Compatibility (EMC) FCC Statement This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
w ww w.foscam .com No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was purchased from an authorized distributor or authorized reseller. Distributors may sell products to resellers who then sell products to end users. No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
w ww w.foscam .com If customers ask for replacement service, please contact point-of-purchase and follow their policy. Our technicians will inspect all items returned for replacement requests. If the retuned product is found in working order, we will return the same item received. However customers shall be responsible for all shipping & handling charges incurred for getting the units back to customers.
w ww w.foscam .com customers, customers should assume the shipping cost send the product to the point-of-purchase. During replacement limit, if customers ask for replacement due to the product does not fit for customer’s personal expectation, customers should responsible for both shipping fee. Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in warranty limit.
w ww w.foscam .com experience some issues or have questions that this User’s Guide has not answ ered. If you have problem w ith FOSCA M IP camera, please first contact FOSCA M reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com FCC STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.
