User's Manual

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58
4.1.3NoPicturesProblems
Video streaming is managed by the ActiveX controller. If the ActiveX controller isn’t installed
correctly you will see no video image. There are two ways to resolve this problem:
1) Reinstall “IP Camera Tool” and ActiveX controller（recommended）.
2) Download ActiveX controller and set the security setting of IE: IE browser Tool Internet
ProperSecurityCustom LevelActiveX control and Plug-ins. The first three options of front
should be set to be “Enable”, The ActiveX programs read by the computer will be stored. As
follows:
Enable: Download unsigned ActiveX controls
Enable: Initialise and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins
Figure 5.1
If you allow the ActiveX to run, but still can not see living video and a red cross in the centre of
the video. Please select another port number. Don’t use port 80, use port 85, 8005.etc.