User's Manual

Document Name：APN0000241_V0.4.1_UDM06XX_User Manual_Excelland Service Robot 20220906
Document Security Level: Level 2
Doc.#: #: APN0000241_V0.4.1_UDM06XX_User Manual_Excelland Service Robot 20220906
Page 20 of 22
This Record Storage Period: Permanent
3.8 The machine transportation should meet the requirements of the
Packaging- Basic Tests for Transport Packages-Part 23:
Random Vibration Test Method (GB/T 4857.23-2012) and the handling
shall be implemented with forklifts and other handling tools
4. Troubleshooting
When the robot runs abnormally, please solve the fault according to
the following methods:
1) Keep stopping under the condition of no obstacle in the way:
Please press the Emergency Stop switch on the back of the robot
and give a push to the robot, and then turn the Emergency Stop
switch clockwise to release the switch. If the robot still does not
move, please push it back to the starting point and then shut it
down and restart it.
2) Automatic pile loading failure or pile unloading failure.
3) Due to the change of obstacles around the charging pile,
automatic loading or unloading of the robot may fail. Please press
the ON/OFF button to restart the robot.
4) There is Error 107- The robot failed to identify the charging pile
during unloading.
5) In case of Error 107 and that the robot stopped after unloading
from the charging pile, please press the Emergency Stop switch,
push it to the starting point, shut it down and restart it.
6) There is Error 108- There is a fault during the charging of the
robot on charging pile.
7) Check whether the power supply of the charging pile is normal. If
the normal power indicator is on, shut it down and restart it so that
it can be automatically recharged. If the fault occurs repeatedly,
please call the hotline.
8) There is Error 113 during the moving of the robot.