Users Manual

IX. Troubleshooting
X. Operating Environment & Maintenance
Regarding you and the product:
1. It is strictly prohibited to open the Receiver in any situation. Doing so will
likely compromise the waterproof function and thus voiding the product
warranty.
2. Please use Remote Control and Receivers from the complete set, do not
use other product to match with the Receiver.
3. If you want to test the product, please use professional testing apparatus.
Do not test with hands, so as to avoid accidental injury.
4. If find water at the charging port, please wipe it dry before charging.
5. Beware the interference from the environment can cause the product not
to work properly. For examples are places with high voltage facilities,
communication towers, thunderstorm, large buildings, and strong
electromagnetic interference.
6. Receiver will be turned off if idling for 8 hours.
7. The included collar is a basic accessory and is not necessarily suitable
for all types of dog breeds. Any collar not wider than 24mm and not thicker
than 5mm, made of soft material, can be a replace ment for the current
collar.
Regarding well-being of your dog:
1. The Receiver collar is not a regular collar and not recommended to put
on a leash to walk your dog. (Doing so during pulling may hurt the dog due
to protruding electrodes on the Receiver.)
2. Do not put the collar on for over 12 hours, it may cause rashes or discomfort
to your dog’s skin.
3. Do not allow children, or anyone who has little to no experience with
training dogs, to handle this training kit.
4. In order to guarantee normal diving function, please insert the waterproof
rubber lid over the charging port.
5. Static stimulation is not a pleasant experience for any dogs. Punishment
1. Remote/Receiver runs out of power quickly; not charging
Make sure the charger and Remote/Receiver is securely connected. Try
to use other universal android USB cable to charge.
2. Static is too weak or even completely no static; Static Mode has no
effect on my dog. Make sure the receiver has enough power(when it is
low-battery, shock doesn't work); Only both electrodes are simultaneous
ly touched by dog's skin shock will work; Try to increase the static level to
more than 45. If dog has long hair, you need to separate dog hair to
make electrodes touched.
3. Remote/Receiver does not response
Recharge the Remote/Receiver,make sure they have enough power.
Check the keypad lock(which is on the left side of Remote), unlock the
Remote. If Remote is locked, there will be a lock icon on the display. If
you try methods above but still fail, please remove all the matching and
reconnect Remote with Receivers.
4. Receiver is fully charged, but Remote Display still shows receiver
has empty battery.
Turn off Remote and turn on Remote again.
5. Fail to match Receiver with Remote
Make sure Receiver is connected to a power source( charging mode can
only be activated while charging).Must hold Channel Switch more than 5
secs, if not, matching will fail.If you still fail after trying as above, contact
us via 【[e-mail] 】 to confirm whether receiver and
remote is of the different version, we will solve for you.
6. Training mode fails to sync up even in a very short distance
Make sure there is no strong signal interference in your surroundings.
Remote's range could fluctuate subjects to obstacles, electromagnetic
field, or even stormy weather.
7. Receiver beeps, vibrates, shocks by itself constantly or occasionally.
Make sure no button of Remote has been pressed or gotten stuck.
If any quality problems or confusion, feel free to contact us via
[e-mail].
Do not use the product in the circumstances as follow:
1. Do not operate the devices under temperature of 104°F and above, doing
so in such high temperature will decrease the performance of the batteries.
2. Do not use the Remote during snowing, this could lead to water sipping in
causing damage to the controller.
3. Do not use the set in places with strong electromagnetic interference. This
will greatly compromise the performance of the product.
is harsh way to train a dog. Always, the praise could encourage your dog
for good behavior. Note: With Anti-Misoperation design, Static function
always cut-off after 4 secs, this is a precaution designed to prevent
unintentional long-pressed of the button, and potential animal abuse.
12