Product Info

3. Open the web browser console.

Make sure that the PC and the Creality Sonic Pad are in the same local

area network, enter the obtained IP address of the Creality Sonic Pad

into the browser, or the local area network domain name spad-DN.lo-

cal(DN is the ﬁrst four digits of the screen DN number).

(Example: http://172.23.214.236 or http://spad-8888.local)

13. FAQ

Please visit the ofﬁcial website for more solutions to common problems:

https://www.creality.com/pages/faq?spm=..page_1934

481.header_1.1 Ecosystem

1. Check whether the network is normal, and the upgrade package can be downloaded only if

the network is normal;

2. If it prompts "download failed" when the network is normal, please check whether the

storage of Creality Sonic Pad is more than 500MB. If the storage is insufﬁcient, please try to

clean up some of the slice ﬁles or time-lapse video ﬁles to ensure that the available space is

more than 500MB before trying to upgrade.

3. If it still prompted with "upgrade failed" when the network is normal and the available

storage is sufﬁcient, please contact the after-sales service.

Failed to upgrade online