User's Manual

modelAͲ110GT758USERGUIDE
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CommonIssues
Note:ForinformationandinstructionsonoperatinganyAPPinstalledonyour
my tab,pleaseconsulttheAPPprovider.
1.Willnotpower up
Checkthebatteriestoseeifitisoutofcharge.Checkingafterdeviceis
connectedtothepoweradapterfor5minutes,unplugandcheck,if
itstill
cannotturnonaftercharging5minutes,pleasecontactthecustomerservice
center.
2.Novoiceintheearphone
Makesurethevolumeisnotturneddownalltheway.Unplugtheheadset,
andthenplugitinagain.Makesureyoupushconnectorallthewayin.Make
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surethefileyouareplayingisnotdamagedorcorrupt.
3.Chargingissues
Pleasemakesurethechargerisusedaccordingtoinstructionwiththedevice.
FrontUSBportsarenotforcharging.Poweradapteristheonlywaythisdevice
willcharge.
4.Downloadissues
Makesureyour
my tabtabletconnectswithPCproperly.Ifyoucannotmakea
connectionyouwilllikelyneedtoupdatetheUSBdriverinyourconnectedPC.
Pleasereferto"ConnecttoPC"sectionofthisUserGuide.
5.Whysomedownloadedvideosdonotplaynormally?
Thedeviceiscompatiblewithmost
videofileformats,buttherearestillsome
differencesinformat,encodedmode,resolutionandcoderate,etc.This
couldresultinsomeofthevideosnotbeingabletoplaycorrectly.Our
suggestionistousethethirdpartyadaptersoftwarefortransformingthevideo
fileinaPC
tothecorrectformatthencopybacktothetablet.
6.Devicecrashedorcan'tturnon
Oncedevicecrashedduringtherunningtime,itcanberestartedbyusing
powerbuttonorbytappingtheRESETbuttonwithasmallthinpoint.
7.CustomerSupport
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