Quick Installation Guide

●
After the network is normal, reset the camera and reconnect.
2.2 Unable to connect to wired:
●
Please enable the DHCP of the router;
●
Please make sure the camera is not in the blacklist in MAC settings of the router;
●
Connect the network cable to your computer firstly, then check the computer and obtain the
IP address. If the IP address of the computer is setted by manual, please go to the router and
enable the DHCP server to obtain the IP address;
●
After enable the DHCP server, check if the computer can access the Internet normally. (Note: If
the computer displays the DHCP mode, then it can get the IP address and access the Internet
normally);
●
Connect the network cable to the device and reset the new connection.
2.3 Wifi password reason
●
Check the WiFi password connected of the camera is same as the WiFi password of the
connected router.
●
Check if the entered WiFi password has space or special characters(@,#,%,&).
2.4 Disconnected 5Ghz WIFI, unable to connect to wifi
●
Turn offff the 5Ghz network and keep the 2.4Ghz network. Disconnect the router and then
restart the camera;
●
WiFi name naming cannot have “5Ghz” words.
3. Camera match the wififi successfully, but can't hear the voice of camera
●
Reset the camera, then power off and reconnect the camera (Only reset can remove local data );