User's Manual

Table Of Contents
14
Wireless mode cann’t be 11n only.
Check for Wi-Fi interference or relocate the smart plug
to another location within the signal range.
Check whether the number of devices connected by the
router has reached limit. Please try to turn off Wi-Fi
function of some devices and reconfigure smart plug.
Check if router’s wireless MAC filtering function is
enabled. Remove the device from filter list and make
sure the router is not prohibiting smart plug from
connection.
Make sure the password of your Wi-Fi network entered in
App is correct when adding smart plug.
Make sure the smart plug is ready for App-configuration:
the indicator light is fast flashing blue (twice a second) for
fast mode configuration; configured for AP mode,
indicator light is slowly flashing blue (every 3 seconds).
Repeat the App-configuration process.
Factory reset the smart plug and try to add it again.
4. Can I control device through 2G / 3G / 4G
cellular networks?
The smart plug and mobile device are required to
be under same Wi-Fi network when adding the smart
plug for the first time. After successful device
configuration, you can remotely control the device
through 2G / 3G / 4G cellular networks.