User's Manual

22
1 3 . F A Q
1. The device cannot connect to WiFi
• Check if the wireless network is working ok with another
device.
• Make sure the device is inside the connection area of the
WiFi. The walls or other obstacles can decrease the signal
range.
• Make sure the password used is the correct one.
2. The device does not start
• The device will not start if the battery power is below the
critical level. In this case, please recharge the battery.
• Press the RESET button and check if the product is starting.
• Check if the charger si correctly connected.
3. Heating problem
• If you are simultaneously working in more applications or
when you use the display with the highest level of brightness or
while charging, the device can get warm. This is normal and will
not lead to other problems of functionality.
4. The system is not working correctly
• Installing third party applications can lead to system
malfunctioning. Uninstall these third party applications or have
a factory reset in order to have the device functioning in