User's Manual

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75
Troubleshooting
Cannot get info from Probes
1. Plug the probes back to the HDMI port on the left side of the device
2. If the problem was not get solved, please contact Endothelix support
to change a new probe
Low Battery
Connect the device to the power outlet on the wall to maintain thedevice
work very well.
Battery problem
1. Battery cannot be charged to full performanceand please contact
Endothelix support forthereplacement.
2. Thebattery cannot store theelectricity and please contact Endothelix
support forthereplacement.
3. The battery doesn’t work after unplug the power outlet, please
disconnect and connect the battery cable one more time.If the problem
didn’t not get solved, please contact Endothelix support for further
information
Failed to get information from SD card
Take the SD card out and re-plug into the card slot.
Cannot turn on the machine
Circuit board problem andpleasecontact Endothelix support for further
information
The monitor cannot display very well after turning on the machine
LCD problem and please contact Endothelix support for further information
The screen is stuck on the booting video page
Circuit board problem and please contact Endothelix support for further
information
Keypad is not coming out while typing
Circuit board problem and please contact Endothelix support for further
information
VENDYS keeps rebooting after turning on
Circuit board problem and please contact Endothelix support for further
information