User's Manual
48
GLOSSARY
TT Systems One Year Limited Warranty within the United States
1. What does the limited warranty cover?
TT Systems LLC warrants that the PMP-3860 sold by TT Systems within the continental limits of
the United States, Hawaii and Alaska are free from defects in materials and workmanship under
normal use for one year. This warranty is only applicable to the original purchaser of the PMP-
3860, when accompanied by a sales receipt stating the date of the purchase and the name of the
company from which it was purchased. This warranty is in lieu of and excludes all other warranties,
expressed or implied, including any implied warranty of merchantability or fitness, and of any other
obligation on the part of TT Systems.
2. What will TT Systems do when I send in my unit?
At our discretion, repair or replace the PMP-3860.
3. How do I send my unit, in or out of warranty?
• Properly pack your unit. Include any cables and accessories that were originally provided with
the product. We recommend using the original carton and packing materials.
• Include in the package a copy of the sales receipt or other evidence of date of original purchase
(if the unit was purchased within the last year).
• Print your name, address and phone number, along with a description of the problem, and
include this in the package.
• Include payment for any service or repair not covered by the warranty, as determined by TT
Systems. Contact a customer service representative at 1-800-592-1336 or tech@ttsystems.com
to find out what payment is necessary.
• Ship the unit via UPS insured or equivalent to:
TT Systems LLC, 4 Executive Plaza,Yonkers NY 10701
• If you have not received your returned unit within 3-4 weeks, you may call 1-914-968-2100
regarding the status of your return.
4. What doesn’t the warranty cover?
• Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc).
• Products that may have been repaired or altered by persons not expressly approved by TT
Systems.
• Products purchased outside the USA.
• Products purchased more than 12 months from the current date.
• Products which are not accompanied by a valid proof of purchase.
5. The legal information:
• There is no informal dispute settlement mechanism available.
• This warranty gives you specific legal rights, and you may also have other rights, which vary from
state to state.
• Some states do not allow limitations on how long an implied warranty lasts and/or do not allow
the exclusions or limitations of incidental or consequential damages, so the above limitations or
exclusions may not apply to you.
• TT Systems shall not be liable for any special or consequential damages or for loss or expense
directly or indirectly arising from use of the products or in inability to use them either separately
or in combination with other equipment or product accessories or from any other cause.
• TT Systems reserves the right to make changes in the design of the PMP-3860 and to make
additions or improvements to the PMP-3860 without incurring any obligation to modify any PMP-
3860 previously sold.
WARRANTY
47