User's Manual

‐ 79 ‐
activates the digital output to trigger a burglar system. With a Maximum voltage of 60V, this output has an open
collector NPN Darlington transistor with the emitter connected to the GND pin. If used with an external relay a reverse
polarity diode must be connected in parallel with the relay coil to protect against voltage transients. You would need to
select a relay that uses less than 0.4A at 12V, and the relay and the diode would connect pins 3 and 4.
Conversely, if the digital input is set to “ Enable” in the camera’s “Digital I/O Setup” menu, a contact closure from DI to GND
(pins 1 and 2) would trigger an alarm condition in the camera as if the camera’s own motio n detection had triggered.
This means that emails or FTP/HTTP uploads can be triggered or recording to Micro SD card can be initiated. Both the
digital input and the camera’s motion detection can be active at the same tie. I f you only want this external input to
trigger the camera’s alarms you need to set all 4 motion detection windows in the “ Motion detection “ menu to
disable (unchecked)
The round connector at the end of t he wiring harness that looks similar to the power plug is for optional attachment of
an amplified speaker system. This output is at line level similar to a computer speaker system. Using this, audio upload
can be initiated from the Microphone of a computer running Internet Explorer. There is no echo suppression, so if this
is used it would make sense to turn down the c amera’s own microphone.
6.0 Troubleshooting
Problem Cause and Remedy
I forgot the IP address of the 1. Use the camera Setup program.
camera
I forg ot my password to 1. You will need to press the RESET button. Note: all configuration settings will be lost.
access the Settings menu
Wi‐Fi connectivity doesn’t 1. Signal strength is weak. Relocate the camera nearer to your router or remove the
work. obstacles between the two.
2. Make sure your wireless network SSID and Encryption settings are identical to your
networks.
3. Check for any interference from other equipment.
The picture viewing 1. Check that your Internet Explorer settings allow you to download and install ActiveX
interface does not appear. controls.
2. Maximum 16 users are a llowed to access the camera simultaneously through the
network.
3. Network traffic may prevent the viewing interface from appearing quickly. Wait for a
while.
4. Refresh the page.
The color of the picture is 1. Confirm the colour setting o
f
PC is 16 bits or more.
strange. 2. Identify which camera’s model you have, Infrared versions o
f
the camera sometimes
have shades of color spectrum alter the images the camera displays due to the Infrared
LEDs.
Unreadable characters are 1. Set the Encoding or the Character Set o
f
the selected language on the web browser
displayed.
I cannot see the controls o
f
1. Reset your browsers Zoom setting or text size setting – pressing Ctrl and “0” (zero) at the
the Live Feed as the pictures same time should do this.
goes over t hem 2. Try to find settings that reset your page zoom or text zoom.
The motion detection 1. Check the e‐mail alert feature is properly configured
feature does not send e‐mail 2. The SMTP server that the IP camera uses to send the e‐mail may be filtering e‐mail to
alerts. prevent spam from being sent from your server. Try using a different SMTP server or
contact your ISP to see i
f
SMTP access is being blocked.
3. Your Primary DNS IP Address may not be set
The power LED is flashing 1. A firmware upgrade has been interrupted or the firmware has otherwise been damaged.