User's Manual
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unresponsive. If the firmware update failed, and your cameras BIOS loader has become corrupted, your
cameras LED will be flashing green when turned on.
There is a procedure you can try yourself, however it is quite advanced, so should only be attempted by those
with a solid understanding of TCP/IP and running commands from the DOS command prompt.
Procedure:
1. Download the correct new firmware for your camera from our technical support and save this to your hard disk.
2. Unzip (uncompress) the firmware to a directory on your PC. Copy the firmware .MFW file to an easy to
access place, such as C:\firmware.
3.
Write down the full name of the firmware .MFW filename.
4.
Connect the camera via the Crossover Cable directly to your computer.
5.
Open Network Settings on your PC, and make a note of your current TCP/IP Settings.
6.
Now change your PC Network Setting to the following:
IP Address: 192 .168.168.50 Subnet Mask: 255.255.255.0
Default Gateway: 192.168.168.1
7.
Click OK to save these settings.
8.
Open an MS‐DOS Command Prompt, or choose “Run” from the start menu and type “cmd.exe”.
9.
Change the path in the command prompt to the location of the camera firmware (as in step 2) e.g. C:\firmware
and then leave this window open.
10.
Power off the camera, wait 5 seconds, push down on the reset button on the side of the camera, and with
the reset button still pressed down, power on the camera again.
11.
Release the reset button. The Green LED should start flashing indicating that the camera is in the
Firmware Dump Mode.
12.
Go back to your Command Prompt window on your PC.
13.
Type this command in to the prompt: "tftp ‐i 192.168.168.1 put YOUR_FIRMWARE_NAME.mfw"
14.
You will need to replace YOUR_FIRMWARE_NAME.mfw with the name of the firmware you downloaded (step 3)
Press Enter after typing the command.
15.
The camera's green LED will stop flashing. This means the firmware is being loaded.
16.
Please wait until the LED starts flashing again – this means the firmware has finished installing.
17.
Turn the power off to the camera.
18.
Unplug the crossover cable.
19.
Restore your TCP/IP Settings to their previous state (as in step 5)
Your camera should now be restored to its factory default settings and be working again – you can proceed to
the start of the manual and setup your camera as normal.
Appendix F: Connecting your Camera directly to a Computer
You can also connect the camera directly to a computer. Please note that in this mode you will not be able to
view your camera from anywhere else apart from the computer you are currently using.
1. Connect one end of the network cable in to the Camera Network Connection socket, and plug the other end in
to a spare network port on your computer.
2. Connect the included power adapter to the power port on the camera and the other end into an electrical socket.