User Manual

TROUBLESHOOTING
If the Network Camera is not working properly, these suggestions might help you eliminate the problem. If
it still does not help, take it to your local retailer for assistance.
Problem
Cause and Remedy
1. Use IP Finder.
2. Use UPNP (only for XP O/S)
3. PPPoE IP Notification can send e-mail to your mailbox
4. Reset your Network to default IP address
Initialize the network camera by pressing the RESET
button.
Pan/Tile function is set as disable.
Enter the setting interface to enable the Pan/Tilt function.
1. Maximum 10 users are allowed to access the camera
simultaneously through network.
2. Network congestion may prevent the viewing interface
from appearing quickly. Wait for a while.
Forget the IP address of network
camera.
Forget the password to access the
setting interface.
The picture viewing
interface
does not appear.
Pan/Tilt panel does not work.
Wireless communication
does not work.
1. Signal strength is weak. Relocate the camera or
remove the obstacle around it.
2. Make sure the SSID and Encryption setting shall be
identical.
The color of the picture is strange. Confirm the color setting of PC is 16 bits or more.
The unreadable characters are
displayed.
1. Use the operating system of the selected language;
2. Set the Encoding or the Character Set of the selected
language on the web browser.
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