User's Manual

TROUBLESHOOTING
If the PC Camera is not working properly, these suggestions might help
you eliminate the problem. If is still does not help, take it to your local
retailer for assistance.
Forget the password to access the setting
interface.
No image displays at present channel.
Wireless communication does not work.
Check if your receiver the same channel with
that of your camera.
The color of the picture is strange.
The unreadable characters are displayed.
The playing time of movie is much shorter
than recording time.
Your computer cannot afford that frame rate,
please set lower frame rate when you record.
1. Make sure the language of CameraViewer
software is the same as that of your PC
operating system.
2. Set the Encoding or the Character Set of
the selected language on the web browser.
Set the color setting of PC as 16 bits or more.
You need to remove the CameraViewer
software and and re-install it.
1. Make sure at least one channel is ON.
2. Signal is weak. Relocate the camera or
remove the obstacle around it.
3. It may be interfered by other microwave
product such as microwave oven. Turn off
the interfering source.
It shows black and white or the image
flashes.
The alarm does not work.
Your receiver is not set the same video system
as your camera. Refer to page 21 for more
details
Make sure the alarm function is set up(Refer to
page 22 for more details), and is activated by
clicking IR detection button/Sound detection.
Problem
Cause and Remedy