User's Manual

24
En
TROUBLESHOOTING
Password
Lost password
• Select the SET PASSWORD setting in the LOCK menu, then enter
the following master password “8899”. The master password clears
your previous password and allows you to enter a new password.
There is a pro lem in PC mode
The signal is out of range
in alid format
• Adjust the resolution, horizontal frequency, or vertical frequency.
ertical ar or stripe on
ac ground Hori ontal
Noise Incorrect position
•
Screen color is unsta le or
show a single color
• Check the signal cable.
• Reinstall the PC video card.
If the WIFI connection fails or APP has connection issue please chec the following
trou leshooting uestions
WIFI connection fails
• Check signal strength for WIFI connection, the TV may be too far
away from WIFI router.
• Check "authentication" setting.
• Make sure password is entered with correct upper or lower case
letters.
• Check if TV is connected correctly.
• Try powering off and unplugging TV to reset TV.
• Try resetting the WIFI router, and also check for interference or WIFI
channel problems.
Pro lems with ideo
streaming
• Check if internet connection is fast enough for streaming HD or 4K
videos.
has connection issue •
Can t use udu and Pandora
• Vudu is only available in US and Pandora only avaliable in limited
countries.
Maintaining
• Do not use your TV in areas that are too hot or too cold, because the cabinet may
warp or the screen may malfunction. Your TV works best in temperatures that are
comfortable to you.
• Storage temperatures are 32° to 122°F(0° to 50°C).
• Working temperatures are 32° to 95°F(0° to 35°C).
• Do not place your TV in direct sunlight or near a heat source.
- the ventilation should not be impeded by covering the ventilation openings with
items, such as newspapers, table-cloths, curtains, etc.;
apparatus;
- attention should be drawn to the environmental aspects of battery disposal.