Instructions

17
Warranty Terms
1. The Device’s warranty term is 24 (twenty four) months, beginning with the date of
purchase by the End User. The Manufacturer is not responsible for extra warranty
terms by any other than the Manufacturer.
2. The Warranty is valid for the territory of EU.
The warranty is applicable in compliance with all relevant laws and users’ rights
protections. The purchaser of the Device is entitled to exercise his/her rights in
accordance with all applicable laws and regulations.
3. Warranty terms are provided by Allterco Robotics EOOD (referred hereinafter as
the Manufacturer), incorporated under the Bulgarian law, with address of registration
109 Bulgaria Blvd, floor 8, Triaditsa Region, Sofia 1404, Bulgaria, registered with the
Commercial Register kept by the Bulgarian Ministry of Justice’s Registry Agency
under Unified Identity Code (UIC) 202320104.
4. Claims regarding the Conformity of the Device with the terms of the contract of sale
shall be addressed to the Seller, in accordance with its terms of sale.
5. Damages such as death or body injury, deterioration or damages to objects
different from the defective product, caused by a defective product, are to be claimed
against the Manufacturer using the contact data of the Manufacturer’s company.
6. The User may contact the Manufacturer via e-mail at [e-mail] for
operational problems that may be resolved remotely. it is recommended that the User
contact the Manufacturer before sending the Device for servicing.
7. The terms of removing defects depends on the commercial terms of the Seller.
The Manufacturer is not responsible for untimely servicing of the Device or for faulty
repairs carried out by unauthorized service.
8. When exercising their rights under this warranty, the User must provide the Device
with the following documents: receipt and valid warranty card with date of purchase.
9. After a warranty repair has been carried out, the warranty period is extended only
for that period.
10. The warranty does NOT cover any damages to the Device which occur in the
following circumstances: