Warranty Guide

Implied Warranties
Please note - The warranty is not transferable. It extends only to the original
end-use purchaser. Shaw does not grant to any person or entity the authority
to create for it any obligation or liability in connection with this product. Shaw
shall not be liable to the consumer or any other person or entity for any
incidental, special or consequential damages, arising out of breach of this limited
warranty or any implied limited warranty (excluding me rc h a n t a b il it y ) .
All implied warranties, including an implied warranty of merchantability or
fitness for a particular purpose, are hereby limited to the duration of this
limited warranty. Some states do not allow the exclusion or limitation of
implied warranties or the limitation of incidental or consequential damages, so
the above limitations or exclusions may not apply to the purchaser. T h is
warranty gives the purchaser specific legal rights, such rights may vary from S ta te
to State.
How to File a Claim
The Shaw Information Center provides information about proper installation and maintenance
of your Shaw flooring. If you have other questions, please feel free to write or call us.
If you think that there is a defect in your flooring that is covered by this Shaw warranty, you
must notify the Shaw retailer who sold you the flooring. Your retailer will be able to file the
claim with Shaw for you. If you are unable to contact your retailer or do not receive
satisfaction, write:
Shaw Industries Financial S ervi ce s
P.O. Box 2128
Mail Drop 026 - 04
Dalton, GA 30722 - 0040
www.shawnow.com
Be sure to include a full description of the problem, photos if available, proof of purchase
showing the price paid for the flooring excluding pad and labor.
How to contact the Shaw Information Center
1.800.441.7429
or
www .s haw fl oor s. com/cu s tomer- care/c on ta c t -us
Revision:06212019
For reference purposes only if printed or downloaded.