Warranty Guide
Residential Resilient LVP / LVT Products
Limited Warranty
Products
Shaw* warrants the Shaw LVP / LVT floor products to be free from manufacturing defects for a specified length of time
from the date of purchase as set forth below.
Replacement/Repairs
Shaw reserves the right to repair any floor and/or to use its own source to obtain an installer for replacement flooring. If
Shaw repairs or replaces a floor as a result of a warranty claim, it is the customer's responsibility to be clear, at their
own expense, any items placed over the affected areas subsequent to the original installation. In the event that Shaw
repairs a floor, this warranty shall remain in effect with respect to such floor.
Coverage
This warranty covers manufacturing defects, delaminating, loss of original pattern and color due to fading or wear, when
the flooring is subject to normal residential use, provided the flooring covered by this warranty is installed and
maintained according to the instructions included in the sold package. All StaTite floating product joints are warranted
to be Water Tight'.
Terms for Warranty
Within One Year— If a defect covered by this warranty is found and reported to the merchant from which the
floor was purchased in writing within one year of purchase, Shaw will supply new flooring material of similar
color, pattern and quality to replace the defective area. Shaw will also pay reasonable labor costs if
professional installation was paid for when the floor was originally installed.
Within Two Years — If a defect covered by this warranty is found and reported to the merchant from which the
floor was purchased in writing after one year but within two years of purchase, Shaw will supply new flooring
material of similar color, pattern and quality to replace the defective area. Shaw will also pay fifty percent of
reasonable labor costs if professional installation was paid for when the floor was originally installed.
After Two Years — If a defect covered by this warranty is found and reported to the merchant from which the
floor was purchased in writing after two years but within the warranty period specified below, as applicable,
Shaw will supply new flooring material of similar color, pattern and quality to replace the defective area. Shaw
will not pay labor costs. In case of questions regarding the terms for warranty, please contact our Shaw
Information Center at # 1 .800 .441 .7429.
Exclusions
The following are not covered by this warranty:
o Darker, solid colors naturally show more scratches and dirt and require more maintenance. We cannot
warrant the product against such claims.
o We will not accept shading claims for an overall white floor with touching white planks or tiles.
o Damage caused by fire, flood, moisture intrusion caused by emissions from subfloor, intentional abuse,
damage caused by vacuum cleaner beater bar, indentations or damage caused by improper rolling loads,
chairs or other furniture not using proper floor protectors or caster wheels, and cutting from sharp objects,
asphalt staining and staining from rubber mats, surface scratches, changes in color or sheen appearance
when exposed to a natural light source, exterior application or loss due to inconvenience, loss of time,
incidental expenses or consequential damages.
o Minor shading, color or texture differences between samples and delivered product
o This warranty is void if prior to installation, Shaw floors are not acclimated to room temperature (between
65°F and 85°F) at job site between 24 and 48 hours and if post-installation, Shaw floors are not continuously
maintained at such temperature.
Some states do not allow the exclusion or limitation of incidental or consequential damages so that the above limitation
and exclusion may not apply.
Your warranty gives you specific legal rights, and you may have other legal rights, which vary, from state to state
This warranty is in lieu of any other warranties, expressed or implied. Please keep your receipt. Shaw needs the receipt
in order to verify date of purchase to help resolve any problems.