User guide

A58
Powerline Bridges can be purchased at many local and online electronics retailers, as well as
from
Shaw Direct. We recommend at least a 200 Mbps speed rating and to avoid mixing-and-
matching products of a different speed in your home. Once you’ve got at least two (2) Powerline
Bridges, you can add additional single units to connect additional satellite receivers or other
devices like game consoles, PCs, etc.
ALTERNATE CONNECTIVITY METHODS
It is not possible to use a USB wireless adapter, 4G Wireless stick, or other USB-based devices
to connect your Shaw Direct satellite receiver to the internet. Products which enable
connectivity via the regular Ethernet port like a wireless media bridge are technically capable of
getting your satellite receiver online. However, due to the wide range of setup processes and
number of factors affecting wireless performance, Shaw Direct is not able to officially support
this connectivity method.
2C. VERIFYING CONNECTIVITY
Once you're all connected, it’s time to verify connectivity on your satellite receiver and run the
connection speed test.
NETWORK STATUS
Press the D button on your remote control, or select “VOD” from the menu bar. Scroll to
“Network” and press ENTER. The receiver will take a moment to query the connection before
displaying the Network Status screen.
Once the page loads, take a look at the Home network status, Internet connectivity status, and
SOD server status. All three fields must read “Online”.
If one or more of the fields reads “Not Available”, double check that you’re connected properly.
The connection lights on your router or Powerline Bridge should indicate an active connection.
Once you’re connected, press GO BACK and then re-enter the Network Status menu. If you’re
still not online, scroll up to "DHCP Refresh" and press ENTER. Wait 60 seconds, then check the
Network Status again. If you’re still having issues, see if you can verify the connection by
hooking up a laptop or other device to the network cable.