Warranty

9/12/2018
Warranty Co ve r age:
Upon determination of a valid manufacturing defect or wear layer wear through credit will be issued to
the dealer and will be good toward the purchase of a replacement. When defective product is installed,
credit applies to material only and does not include labor since it is the responsibility of the installer to
determine suitability of material prior to installation. Should a manufacturing defect develop after
flooring is installed, the cost of labor for repair will be covered by this warranty.
What the “wear and structure” warranty do not co ve r:
 Damage due to adhesives or tape, scratches, gouges, scuffs, punctures, cuts, indentations, burns,
accidents, lack of proper furniture rests or any intentional misuse of the product. Loss of
finish gloss over time is consistent with normal wear & tear and is not a product flaw.
 Problems due to moisture (except for topical spills as noted above), mildew, alkaline
substances, hydrostatic pressure, expansion and contraction between planks/tiles or humidity
levels above or below those recommended.
 It is normal and expected for there to be color variations due to use of natural components,
exposure to UV light and/or sunlight, and age of material. Therefore, color inconsistency
between samples, replacement product or illustrations and actual product is not a
manufacturing defect.
 Inherent variations that are consistent with those of a natural product to include pattern, color,
and texture do not indicate defective material.
 Noncompliance with installation guidelines and maintenance guidelines as recommended by
Shaw.
 Shaw cannot assume responsibility for the suitability of flooring material and accompanying
products for each individual installation as manufacturer has no control over the installer’s
proper application.
 Cracking, warping, soiling, fading, improper maintenance or abuse caused by items such as roller
skates, golf shoes or pets.
 Floor covering installed in inappropriate locations is excluded from this w arra nt y .
Some states do not allow the exclusion or limitation of incidental or consequential damages so that
the above limitation and exclusion may not apply.
Your warranty gives you specific legal rights, and you may have other legal rights, which vary, from
state to state. This warranty is in lieu of any other warranties, expressed or implied. Please keep
your receipt. Shaw requires the receipt in order to verify date of purchase to help resolve any
problems.
Warranty Own e r
This Warranty applies only to a resident homeowner who is the original purchaser of the Shaw
LVT floor products, not to any subsequent homeowner. For details, please contact our customer
support department. This warranty shall not include loss of time, inconvenience, incidental expenses
(such as telephone calls, labor and/or materials) incurred in the removal or reinstallation of the
affected material, and any other incidental or consequential damages.