User manual

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Help videos
To access help videos including setting
up your Favourites, how to use Shaw
On Demand, finding your content and
more, simply go to your Main Menu by
pressing the MENU button on your Shaw
Remote and select “Help.”
Remote guides
For a diagram on the different functions
of your remote, press MENU, select “Help” and select “Shaw Remotes.”
Settings videos
Do you have any questions related to your Settings? Many of these questions can be
answered in short how-to-videos on the Setting page. To access your Settings, press
the MENU button and select “Settings.”
Installing your HD Box or HDPVR
For quick and easy installation, visit shaw.ca/activations or follow the instructions
included with your HD Box or HDPVR.
More support
Shaw provides a warranty on cable boxes and other hardware used to access Shaw’s services (the
“Hardware”). The warranty is for three (3) years on new Hardware, one (1) year for refurbished Hardware,
and covers defects in materials and workmanship under normal use. The warranty period begins on the
date of original purchase of the Hardware from Shaw or an authorized reseller. Any Hardware or part of the
Hardware replaced pursuant to a warranty claim will not extend the warranty period. Refurbished Hardware
or parts may be used to replace or repair any damaged Hardware covered by this warranty. If Hardware
needs to be replaced, Shaw reserves the right to replace the Hardware with a different model that provides
comparable functionality as the original product. Warranty claims must be submitted to Shaw within the
applicable warranty period.
The above warranty does not extend to (i) Hardware subjected to accident, misuse, neglect, alteration,
modification and/or customization, improper handling, improper storage, improper use, improper installation
or unauthorized repair, or (ii) cosmetic problems or defects which result from normal wear and tear under
ordinary use of the Hardware.
The warranty provided above is in lieu of and excludes all other liabilities, warranties, guarantees or
conditions written or oral, statutory, common law, expressed or implied, including warranties or implied
conditions as to non-infringement, merchantability or fitness for a particular purpose and shall constitute
Shaw’s sole obligation and liability and the original purchaser’s sole remedy in contract, tort or otherwise in
respect of the Hardware.
Warranty