Warranty

Shaw General Warranty
Terms and Conditions
Shaw General Warranty
Terms and Conditions
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PLEASE NOTE: Shaw reserves the right to repair the
defective area in question if restoration is practical. In such
cases, repair will be effected in lieu of carpet replacement, at the
sole discretion of Shaw.
Shaw will not provide credit for labor charges for appearance-
related manufacturing defects that should have been detected
before or during installation, such as missing tufts, dye spots,
tears, loose backing, etc.
Pile distortion or roll crush is a temporary, correctable problem
which is not considered a manufacturing defect.
Other warranty service
If you have a claim against any other manufacturer who has
an applicable warranty on a Shaw carpet, please contact them
directly for information on ling a claim. Ask your Shaw retailer
for any other warranty statement that may apply to your Shaw
carpet when you make your purchase.
The Shaw Information Center provides information about
proper installation and maintenance of your Shaw carpet. Much
of this information is included in this booklet. If you have other
questions, please feel free to write or call us.
If you think that there is a defect in your carpet that is covered
by one of the Shaw warranties, you must notify the Shaw
retailer who sold you the carpet. Your retailer will be able to le
the claim with Shaw for you. If you are unable to contact your
retailer or do not receive satisfaction, write:
Shaw Industries
Financial Services
P.O. Box 40
Mail Drop 026-04
Dalton, GA 30722-0040