Warranty

Warranties Applicable to
Shaw Industries Carpets
Warranties Applicable to
Shaw Industries Carpets
14
Shaw may, at its sole option, elect to have the affected
area of the carpet cleaned professionally.
This warranty covers manufacturing defects that could occur
in any Shaw carpet for a period of ten (10) years when used in
an owner-occupied residence in a proper indoor installation. By
manufacturing defect we mean any defect in material
or workmanship.
Carpet must be correctly installed in a proper indoor
installation using a pad that meets FHA/HUD requirements,
following the Carpet & Rug Institute Installation Standard
effective October 1, 2009. Consult your retailer for details.
Exclusions
Matting and crushing, or any change in appearance retention, are
not manufacturing defects and are excluded from this warranty.
For the purpose of this warranty, matting is dened as the
physical entanglement of the bers on the surface of the carpet.
Crushing is dened as the loss of pile thickness due to foot
trafc. Crushing caused by furniture, including impressions left
by legs of furniture, is not covered by this warranty.
Shaw will not provide credit for labor charges for appearance-
related manufacturing defects that should have been detected
before or during installation, such as missing tufts, dye spots,
tears, loose backing, etc.
Shaw warrants that your SoftBac Platinum carpet will remain
free of wrinkles after installation for a period of ten (10) years.
Carpet must be correctly installed in a proper indoor
installation following the Carpet & Rug Institute Installation
Standard effective October 1, 2009. Consult your retailer
for details.
Exclusions
Matting and crushing, or any change in appearance retention, are
excluded from this warranty. For the purpose of this warranty,
matting is dened as the physical entanglement of the bers
on the surface of the carpet. Crushing is dened as the loss of
pile thickness due to foot trafc. Crushing caused by furniture,
including impressions left by legs of furniture, is not covered by
this warranty.
Limited 10-Year SoftBac
®
Platinum Warranty
3
Limited 10-Year Quality Assurance Warranty
2