Warranty

Warranties Applicable to
Shaw Industries Carpets
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Warranties Applicable to
Shaw Industries Carpets
The following details the Residential Limited Warranties issued
by Shaw Industries, Inc. (“Shaw”) for Shaw residential carpets.
These warranties apply to purchases of Shaw carpets made on
or after January 1, 2010.
A. Who is covered:
These warranties protect you, the original purchaser, if you have
purchased a Shaw carpet for your own residential use in an
owner-occupies residence.
B. What this Residential Limited Warranty covers:
Subject to Shaw’s General Warranty Terms and Conditions, the
following outlines the warranty coverage of your Residential
Limited Warranties. Both of these Shaw warranties are pro-
rated in accordance with the schedule on page 21. Both of
these warranties exclude coverage for carpet installed on stairs.
1. Limited 10-Year Stain Warranty
Shaw warrants that the surface pile of your Shaw carpet will
remain stain resistant to most household food and beverage
substances for ten (10) years in an owner-occupied residence in
a proper indoor installation. This Limited Residential Warranty
specically excludes stains from substances such as bleaches
(including acne medication), caustic chemicals, insecticides,
paints, plant food, iodine, very strong dyes, acids, feces, urine,
and vomit.
Shaw further warrants that the surface pile of your carpet will
resist soiling by most common household soil for ten (10) years
in an owner-occupied residence in a proper indoor installation.
Proper maintenance and regular vacuuming will reduce soiling,
and less residue will remain in the carpet. Note that light-
colored carpets will show soiling more readily than darker
colors and require more frequent maintenance to keep them
looking their best.
Exclusions
This limited warranty specically excludes stains from
substances such as bleaches, caustic chemicals, insecticides,
paints, shoe polish, lipstick, plant food, iodine, very strong dyes,
acids, feces, oil-based substances, and vomit.
PLEASE NOTE: NO CARPET IS ABSOLUTELY STAIN
PROOF. While your Shaw carpet is inherently stain
resistant, some staining may still occur, especially
over time and in high-trafc areas. These carpets will
enhance your ability to clean up stains, not prevent
stains. Depending on the type of substance causing
the stain, removal may require substantial repeated
cleanings, and some stains may not be removable.
Limited 10-Year Stain Warranty
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