UX-B800_TINSE4533 UX-B800 MODEL UX-B800 FACSIMILE FACSIMILE OPERATION MANUAL IMPORTANT PLEASE KEEP THE EXTERNAL & INTERNAL PACKAGING SAFE. PLEASE DO NOT THROW IT AWAY. IN THE UNLIKELY EVENT OF A HARDWARE FAILURE, OUR REPAIR CENTRE WILL ASK YOU TO PUT YOUR SHARP FACSIMILE IN THIS BOX. THANK YOU FOR YOUR ASSISTANCE.
all.book Page 2 Thursday, August 10, 2006 2:22 PM MAINS PLUG WIRING INSTRUCTIONS This equipment is fitted with a moulded type mains plug which incorporates a detachable fuse cover, under no circumstances should the plug be used without the fuse cover fitted. In the unlikely event of the socket outlet in your home not being compatible with the plug supplied, cut off the mains plug and fit an appropriate type observing the wiring code below.
all.book Page 1 Thursday, August 10, 2006 2:22 PM Table of Contents Introduction 2 A Look at the Operation Panel 5 1. Installation 8 Unpacking Checklist. . . . . . . . . . . . . . 8 Setup . . . . . . . . . . . . . . . . . . . . . . . . . 8 Loading Paper . . . . . . . . . . . . . . . . . . 9 Connecting the Power Cord . . . . . . . 10 Installing the Print Cartridge. . . . . . . 10 Connecting the Phone Line . . . . . . . 12 Name and Fax Number . . . . . . . . . . 13 Setting the Date and Time . . . . . .
all.book Page 2 Thursday, August 10, 2006 2:22 PM Introduction Specifications Print cartridge yield1, 2 Replacement cartridge: SHARP UX-C80B Ink Save mode ON: Approx. 800 A4 pages Ink Save mode OFF: Approx. 480 A4 pages (The initial cartridge has the same yield as the above replacement cartridge.) Paper tray capacity Approx.
all.book Page 3 Thursday, August 10, 2006 2:22 PM Reception modes AUTO, MANUAL, TEL/FAX Applicable telephone line Analog public switched telephone network (ES203021) / PBX Automatic document feeder A4: 20 sheets max.
all.book Page 4 Thursday, August 10, 2006 2:22 PM Important: This machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company (errors may occur during transmission and reception of faxes). This machine is not compatible with digital telephone systems. Important safety information Do not disassemble this machine or attempt any procedures not described in this manual.
all.book Page 5 Thursday, August 10, 2006 2:22 PM A Look at the Operation Panel 1 2 01 ABC 3 02 03 04 05 06 07 08 09 10 11 GHI JKL MNO PQRS TUV WXYZ 13 14 15 16 17 18 19 20 7 COPY/HELP FUNCTION DEF 12 6 5 4 8 STOP RESOLUTION/ RECEPTION MODE 21 UP SPEED DIAL 22 23 24 25 26 27 28 29 30 31 .co.
all.book Page 6 Thursday, August 10, 2006 2:22 PM 15 R key: If you are on a Flash-type PBX, use this key to dial out (page 28). 17 START/MEMORY key: Press after dialling to send a fax (p. 28). Press before dialling to send a fax through memory (p. 34). Press in the date and time display to show the percentage of memory currently used. 16 SPEAKER key: Press to listen to the line and fax tones through the speaker when faxing (p. 28). Note: This is not a speakerphone. It cannot be used for speaking.
all.book Page 7 Thursday, August 10, 2006 2:22 PM Monitoring phone conversations When speaking through the SPEAKER handset, you can press to allow a third person to listen to the conversation through the speaker. (To turn off the speaker, press the key again.) To adjust the volume of the speaker when monitoring a conversation, press or (the volume reverts to the lowest setting each time the handset is replaced). Note that the speaker cannot be used for speaking; it is only for listening.
all.book Page 8 Thursday, August 10, 2006 2:22 PM Unpacking Checklist 1. Installation Unpacking Checklist Paper Document Received Handset exit tray tray document cord tray Handset Setup Remove the packing tape 1 Open the cover (➊) and remove the tape (➋). (Do not install the print cartridge yet.) 2 1 Phone Print Rapid Manual Setup line cartridge Key guide cord labels Extension phone adapter 2 Close the cover. Points to keep in mind when setting up ♦ Do not place the machine in direct sunlight.
Loading Paper Attach the paper tray 2 Pull the paper plate forward and insert the stack of paper into the tray, print side up. Attach the document exit tray and flip out the extension The stack must not be higher than this line Pull the received document tray extension all the way out Loading Paper Approximately 200 sheets of A4-size paper (60 - 80 g/m2) can be loaded in the paper tray (at room temperature; maximum stack height should not be higher than the line on the tray).
all.book Page 10 Thursday, August 10, 2006 2:22 PM Connecting the Power Cord Connecting the Power Cord Plug the power cord into a 230 V, 50 Hz, earthed (3-prong) AC outlet. ♦ The power outlet must be installed near the equipment and must be easily accessible. Caution! Remove all packing tape before plugging in the power cord (see page 8), or damage to the machine may result. Installing the Print Cartridge Print cartridge yield SHARP UX-C80B replacement cartridge Ink Save mode OFF: Approx.
Installing the Print Cartridge If the display shows [PRINTER ERROR] or [PRINTER ERROR/CHECK PAPER], open the cover and check for jammed paper. Remove any jammed paper (see page 67) and close the cover. 4 Insert the new print cartridge (➊). Close the holder (➋), making sure it clicks into place. 2 1 2 Remove only the tape from the new cartridge. • Make sure all tape is removed. • CAUTION! DO NOT touch the gold contact area on the cartridge. 5 Close the cover, pressing firmly on both front corners.
all.book Page 12 Thursday, August 10, 2006 2:22 PM Connecting the Phone Line If you selected "NEW", the machine will print an alignment page. Continue with the steps below. 8 In the alignment page, locate the line that is closest to a straight line. Connecting the Phone Line Insert one end of the line cord into the socket on the back of the machine marked TEL. LINE. Insert the other end into a wall telephone socket. TEL. LINE socket TEL. SET TEL.
Name and Fax Number Name and Fax Number Setting the Date and Time Enter your name and fax number. Set the date and time. ♦ Your entered name and fax number will be printed automatically at the top of all fax pages you send. 1 Press ♦ The date and time will be printed automatically at the top of all fax pages you send. The date and time also appear in the display. FUNCTION , then until 1 Press [ENTRY MODE] appears. FUNCTION , then until [ENTRY MODE] appears. 2 Press .
all.book Page 14 Thursday, August 10, 2006 2:22 PM Setting the Reception Mode • The currently set time appears (example): [TIME 12:19] 7 Enter a two-digit number for the hour ("00" to "23") and a two-digit number for the minute ("00" to "59"). Example: 9:25 To set the reception mode, make sure a document is not loaded in the document feeder, and then press RESOLUTION/ RECEPTION MODE until the desired mode appears in the display. For more information on receiving faxes, see Chapter 4. 8 Press .
all.book Page 15 Thursday, August 10, 2006 2:22 PM The Scan to E-mail feature lets you scan a document and directly send the image to an e-mail recipient. ♦ This saves you the trouble of scanning the document into a computer and sending the scanned file using an email program. ♦ The scanned document is sent as an Connecting the Machine The machine is connected using an Ethernet cable (not included). Please purchase a straight-through (regular) cable that supports 10Base-T.
all.book Page 16 Thursday, August 10, 2006 2:22 PM Connecting the Machine IP address 3 Press The machine requires an IP address to communicate on the Internet. If your network is set up to automatically assign IP addresses, you do not need to do anything; the machine will automatically receive an IP address when it is connected. Automatic assignment of IP addresses is normally performed by a DHCP server, which may be a computer, router, or other device on the network.
all.book Page 17 Thursday, August 10, 2006 2:22 PM If the machine is unable to communicate... E-mail Settings ♦ Check the Ethernet cable. Are the Before the Scan to E-mail function can be used, you must configure the e-mail settings. connections secure? Are you using straight-through (not crossover) cable that supports 10Base-T? ♦ There may be a problem in the router or other device to which the machine is connected.
all.book Page 18 Thursday, August 10, 2006 2:22 PM E-mail Settings Accessing the machine’s Web page Using the machine’s operation panel to configure the settings To access the Web page, you will need to know the machine’s host name or IP address (usually it is most convenient to use the host name). Follow the steps below to display the email settings, and then configure each setting as explained in the table on the next page.
all.book Page 19 Thursday, August 10, 2006 2:22 PM E-mail Settings E-mail settings ♦ The sender address and SMTP server settings are required. The other settings are optional. ♦ Use the letter keys to enter text. For information on using the letter keys, see page 6. ♦ The e-mail subject, e-mail message, and file format that you enter below are default settings. They will be used if you do not specify these items at the time of transmission.
all.book Page 20 Thursday, August 10, 2006 2:22 PM Storing E-mail Addresses To store an e-mail address in a Storing E-mail Addresses Speed Dial number, press You can store e-mail addresses in the A, B, and C keys, in Rapid Keys, and in Speed Dial numbers. ♦ An e-mail address stored in a Rapid Key or the A, B, or C key is selected by simply pressing that key. A total of 36 Rapid Keys are available. (Note: Attach the Rapid Key labels as shown on page 5.
all.book Page 21 Thursday, August 10, 2006 2:22 PM Storing E-mail Addresses Speed Dial number in Step 2, the display will show the next available Rapid Key or Speed Dial number. If that number is acceptable, press and go to Step 8. If not, press the desired Rapid Key, or press the A, B, or C key, or press SPEED DIAL and enter the desired 2-digit Speed Dial number, and go to Step 8. 8 Return to Step 2 to store another eSTOP mail address, or press to exit. FUNCTION , then .
all.book Page 22 Thursday, August 10, 2006 2:22 PM Scan to E-mail Transmission Scan to E-mail Transmission Follow the steps below to send a document to an e-mail recipient. ♦ The document will be sent as an attachment to an e-mail message. • If desired, press 1 Flip up the feeder cover (➊) and adjust the document guides to the width of your document (➋). to set the resolution and contrast (see p. 27).
all.book Page 23 Thursday, August 10, 2006 2:22 PM Scan to E-mail Transmission 4 If you need to select or change any of the e-mail options, press • FILE NAME: Enter a name for the • To exit the e-mail options, press and go to Step 7. When finished, press . (If a file name is not entered, the name “UXB800-yymmddhhmmss”, where “yymmddhhmmss” is the year, month, day, hour, minute, and second the file was created, is automatically assigned.
all.book Page 24 Thursday, August 10, 2006 2:22 PM Scan to E-mail Transmission Error messages If transmission is not successful because the machine is unable to connect to your mail server, one of the following error messages will appear. [CONNECTION ERROR] This appears when communication does not take place correctly on your local network, usually due to a problem with the cable connections. Make sure that the cable ends are securely inserted in the LAN ports.
all.book Page 25 Thursday, August 10, 2006 2:22 PM Network Settings If your network requires that you assign a static (permanent) IP address to the machine, follow the steps below to disable DHCP (automatic IP address assigment) and configure the network settings. • Consult your network administrator for the information that must be entered.
all.book Page 26 Thursday, August 10, 2006 2:22 PM Transmittable Documents 3. Sending Faxes Transmittable Documents Minimum document size/weight Loading up to 20 sheets at once: 148 x 140 mm 52 g/m2 Loading 1 sheet at a time: 70 x 140 mm 52 g/m2 Maximum document size/weight Loading up to 20 sheets at once: A4 (210 x 297 mm) 80 g/m2 Loading 1 sheet at a time: 210 x 356 mm 157 g/m2 The maximum scanning width is 208 mm, and the top and bottom 4 mm of a document cannot be scanned.
all.book Page 27 Thursday, August 10, 2006 2:22 PM Resolution and Contrast 2 Place the document face down with the top edge going in first, and insert it all the way into the feeder. Make sure that the roller draws the document in. Resolution and Contrast You can adjust the resolution and contrast before sending a document. ♦ The default resolution setting is ♦ Adjust the settings each time you don't want to use the default settings. • Display: [READY TO SEND] .
all.book Page 28 Thursday, August 10, 2006 2:22 PM Sending a Fax: Normal Dialling 1 Load the document(s). • The resolution/contrast cannot be adjusted unless the document is loaded. 2 Press RESOLUTION/ RECEPTION MODE one or more times until the desired resolution and contrast settings appear in the display. • The first time you move through the list of resolution settings, the contrast setting AUTO will appear next to each resolution setting.
all.book Page 29 Thursday, August 10, 2006 2:22 PM Sending a Fax: Auto Dialling • If an error occurs, the machine will Storing fax and phone numbers beep three times and print a Transaction Report to inform you of the problem (p. 56). Note: If the transmission is unsuccessful and the display shows [DOCUMENT JAMMED], remove the document as explained on page 67. ♦ Fax/phone numbers can also be 1 Press You can store your most frequently dialled fax and phone numbers in Rapid Keys and Speed Dial numbers.
all.book Page 30 Thursday, August 10, 2006 2:22 PM Sending a Fax: Auto Dialling • If a pause is required between any of the digits to access a special service FUNCTION or an outside line, press . The pause appears as a hyphen (two seconds per pause). Several pauses can be entered in a row. • If you are on a Flash-type PBX and are storing a number for an outside line, press R FUNCTION , press to insert a pause, and then enter the fax or voice number.
all.book Page 31 Thursday, August 10, 2006 2:22 PM Sending a Fax: Auto Dialling 6 Make the desired changes to the Editing and clearing auto-dial numbers name. To make changes to a previously stored auto-dial number, or clear a number, follow these steps: FUNCTION , , then . to move the cursor to the letter or letters you wish to change, and then press the appropriate letter key. The new letter will replace the old letter.
all.book Page 32 Thursday, August 10, 2006 2:22 PM Sending a Fax: Auto Dialling • Speed Dialling: If the number is stored in a Speed Dial number, press SPEED DIAL and enter the Speed Dial number with the number keys. Make sure the correct destination appears STOP in the display (if not, press Making a voice call with an auto-dial number Rapid Key Dialling: Lift the handset and press the Rapid Key.
all.book Page 33 Thursday, August 10, 2006 2:22 PM Sending a Fax: Auto Dialling are dialling out, press R , press FUNCTION to insert a pause, and then enter the number of the receiving machine. • If you are on a PBX and must dial a number to dial out, enter the number, FUNCTION press to insert a pause, and then enter the number of the receiving machine. . • If the number is not correct, press STOP to clear the incorrect digits, and then re-enter the correct digit(s).
all.book Page 34 Thursday, August 10, 2006 2:22 PM Batch Page Numbering Batch Page Numbering Sending a Fax From Memory Use this feature to add a slash and the total number of pages to each page number on transmitted fax pages (for example, "P. 1/5", "P.2/5", etc.). This allows the recipient to check for missing pages. To increase transmission speed, you can send a fax through the machine’s memory. After transmission, the fax is automatically cleared from memory. 1 Load the document(s).
all.book Page 35 Thursday, August 10, 2006 2:22 PM TEL/FAX Mode 4. Receiving Faxes TEL/FAX Mode Using AUTO Mode To select TEL/FAX mode, press To select AUTO mode, press RESOLUTION/ RECEPTION MODE RESOLUTION/ RECEPTION MODE (with no document in the feeder) until [TEL/FAX] appears in the display. feeder) until [AUTO] appears in the display. When the reception mode is set to TEL/ FAX, the machine automatically answers all calls on four rings (the number of rings is fixed).
all.book Page 36 Thursday, August 10, 2006 2:22 PM Using MANUAL Mode Using MANUAL Mode To select MANUAL mode, press RESOLUTION/ RECEPTION MODE (with no document in the feeder) until [MANUAL] appears in the display. Answering with an extension phone Important: If a document is loaded in the machine’s feeder, remove it before performing the steps below. 1 Answer the extension phone when it rings.
all.book Page 37 Thursday, August 10, 2006 2:22 PM Reception to Memory Memory capacity Incoming faxes will be received to memory when printing is not possible, such as when the machine runs out of paper, the print cartridge needs replacement, or the paper jams. When Secure Receive is activated (p. 46), the number of pages that can be held in memory is approximately 100. The pages will be retained in memory even if the power is turned off or a power failure occurs.
all.book Page 38 Thursday, August 10, 2006 2:22 PM 5. Making Copies The machine can be used as a convenience copier. Follow the steps below to make copies. Sorting copies The machine is initially set to not sort copies. If you wish to have copies sorted as shown below, change the “SORT COPY” setting to YES (pp. 49 and 53). A B C Sorted (SORT COPY) A B C A B C Originals Not sorted (MULTI COPY) A A B B C C Example: Two copies each of three originals 1 Load the document(s).
all.book Page 39 Thursday, August 10, 2006 2:22 PM Broadcasting 6. Special Functions Broadcasting 5 Press You can send the same document to as many as 20 fax or e-mail destinations in just one operation. ♦ The destinations must be all fax or all e-mail. It is not possible to mix fax and e-mail destinations. the following methods: to select e-mail options (see Steps 4 to 6 on page 23). When you are ready to begin transmission, press • Press a Rapid Key. .
all.book Page 40 Thursday, August 10, 2006 2:22 PM Broadcasting If the memory becomes full... If the memory becomes full during scanning, [MEMORY FULL] will appear in the display. • If the group is an e-mail group, you can press to select e-mail options (see Steps 4 to 6 on page 23). When you are ready to begin transmission, press ♦ Press to send the pages which have been stored up to that point in memory (the remaining pages will automatically feed out).
all.book Page 41 Thursday, August 10, 2006 2:22 PM Caller ID (Requires Service) programmed. Clear one of the keys and then store a group. 4 Press the Group Key that you want 34/G2 to use ( or ). (If you are clearing a Group Key, press the Group key that you want to clear and go to Step 8.) • If [ALREADY STORED] or [RAPID # STORED] appears, the key has already been programmed. Clear the key or try the other Group Key. 5 Select a destination using one of the following methods: • Press a Rapid Key.
all.book Page 42 Thursday, August 10, 2006 2:22 PM Caller ID (Requires Service) Note: Some caller ID services may not provide the name of the caller. In this case, only the phone number will appear when you receive a call. Display messages One of the following messages will appear while the machine rings if caller information is not available. NO SERVICE No caller information was received. Make sure that your service has been activated. ♦ The Caller ID list can also be printed. See page 55.
all.book Page 43 Thursday, August 10, 2006 2:22 PM Blocking Unwanted Faxes Blocking Unwanted Faxes Duplex Scanning The Anti Junk Fax function blocks reception of faxes from a fax number that you specify. Duplex Scanning is convenient for transmitting or copying two-sided documents. When this function is selected, you simply feed all pages of the document through the machine once, turn the stack of pages over, and feed the stack through again.
all.book Page 44 Thursday, August 10, 2006 2:22 PM Fax Forward to E-mail Fax Forward to E-mail You can have incoming faxes from specified fax numbers (or all fax numbers) automatically converted to email and forwarded to designated e-mail recipients. ♦ This provides a convenient means of forwarding received faxes to someone who is out of the office. ♦ This function can also be used to send copies of all received faxes to an administrator for centralized document storage.
all.book Page 45 Thursday, August 10, 2006 2:22 PM Fax Forward to E-mail Activating (and deactivating) Fax Forward to E-mail After you have stored one or more Fax Forward to E-mail groups, follow the steps below to activate the Fax Forward to E-mail function. 1 Press Printing a report The machine is initially set to print a fax forwarding report only when a fowarding error occurs. If you would like the machine to print a report each time it forwards a received fax, follow the steps below.
all.book Page 46 Thursday, August 10, 2006 2:22 PM Secure Receive Activating Secure Receive Secure Receive To prevent others from viewing or taking your received faxes, use the Secure Receive function. When this function is activated, received faxes are held in memory without being printed. To print the faxes, a 4-digit “secure code” must be entered. Note: When Secure Receive activated, the number of pages that can be held in memory is approximately 100.
all.book Page 47 Thursday, August 10, 2006 2:22 PM Secure Receive Deactivating Secure Receive Clearing the secure code If you need to deactivate Secure Receive (faxes will be automatically printed when received), follow the steps below. To clear the secure code, follow the steps below. SECURE , then until [ACTIVATE SECURE RCV.] appears. 2 Press . 3 Press to select “NO”. before you can clear the secure code. 1 Press SECURE , then until [SECURE # CLEAR] appears. 2 Press .
all.book Page 48 Thursday, August 10, 2006 2:22 PM PBX Operations PBX Operations If the machine is connected to a PBX, you can use it to perform the following operations: Making enquiry calls: During a call, you can put the original caller on hold, make a further call to a third party, and then go back to the original caller. Transferring calls: You can transfer a call to another number on the same PBX without operator assistance. Making enquiry calls 1 During the telephone conversation, R press .
all.book Page 49 Thursday, August 10, 2006 2:22 PM Option Settings 7. Option Settings and Print Settings The option settings and print settings allow you to customize the operation of the machine to better suit your needs. The option settings are related to general operation. The print settings are related to printing. The option settings and print settings have been initially configured at the factory.
all.book Page 50 Thursday, August 10, 2006 2:22 PM Option Settings TRANSACTION This sets the condition for printing transaction reports (see page LIST 56). Press a number key as follows: (ALWAYS PRINT): Print after every fax transmission, reception and error. (ERROR/MEMORY): Print only after an error or memory operation. (SEND ONLY): Print after every fax transmission. (ERROR ONLY): Print only when an error occurs. (NEVER PRINT): Never print.
all.book Page 51 Thursday, August 10, 2006 2:22 PM Option Settings FAX SIGNAL RX The machine will automatically begin reception if you hear a soft fax tone after answering a call on the machine’s handset or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent the machine from mistakenly attempting to receive documents from the computer fax modem.
all.book Page 52 Thursday, August 10, 2006 2:22 PM Option Settings DIAL TONE DETECTION Press (YES) to have the machine verify the presence of a dial tone on the line before automatic dialling. Press (NO) to turn this function off. Note: If you select YES and find that the machine is unable to dial, change the setting to NO. Initial setting: NO KEY TONE Press (ON) to have the machine sound a beep each time a key is pressed on the operation panel (this confirms that the key has been correctly pressed).
all.book Page 53 Thursday, August 10, 2006 2:22 PM Print Settings Print Settings Make a selection for the displayed setting as explained below. This is done in step 3 of the procedure on page 49. Setting RECEIVE RATIO Description Press (AUTO) to have the machine automatically reduce the size of received faxes to fit the size of the printing paper. This ensures that the edges of a fax are not cut off.
all.book Page 54 Thursday, August 10, 2006 2:22 PM Print Settings ALIGN CARTRIDGE This is used to align the print cartridge to improve print quality. See page 58. CLEAN NOZZLES This is used to clean the print cartridge nozzles if print quality is not satisfactory after aligning the print cartridge. See page 58.
all.book Page 55 Thursday, August 10, 2006 2:22 PM You can print lists showing settings and information entered in the machine. 1 Press FUNCTION , then until [LISTING MODE] appears. 2 Press 3 Press . or until the desired list (see below) appears. • ACTIVITY LIST: This report shows information on your most recent transmissions and receptions (combined maximum of 30). The headings are the same as in the Transaction Report (see the next section).
all.book Page 56 Thursday, August 10, 2006 2:22 PM Transaction Report Transaction Report This report is printed out automatically after a fax is sent or received to allow you to check the result. The machine is initially set to print out the report only when an error occurs. ♦ The Transaction Report cannot be printed manually. To change the condition for automatically printing out Transaction Reports, see page 49 and “TRANSACTION LIST” on page 50.
all.book Page 57 Thursday, August 10, 2006 2:22 PM Cleaning the Machine 9. Maintenance Cleaning the scanning glass and rollers Any dirt on the scanning glass and rollers will degrade the quality of transmitted documents and copies. Clean these frequently as explained below. ♦ If the document does not feed or double-feeds occur, use a cloth moistened with water to wipe the rollers. 1 Open the • Do not wipe off the grease on the ends of the white roller.
all.book Page 58 Thursday, August 10, 2006 2:22 PM Improving Print Quality 5 Close the cover, pressing down firmly to make sure it clicks into place. 4 In the page that the machine prints, locate the line that is closest to a completely straight line. Cleaning the housing In this example, “15” is closest to a straight line. Wipe the external parts and surface of the machine with a dry cloth. Caution: Do not use benzene or thinner. These solvents may damage or discolor the machine.
all.book Page 59 Thursday, August 10, 2006 2:22 PM Improving Print Quality the printed bars to the diagonal lines below the printed bars. • Look for breaks in the diagonal lines above the bars. Breaks indicate clogged nozzles. Breaks in the diagonal lines at the top of the page indicate clogged nozzles.
all.book Page 60 Thursday, August 10, 2006 2:22 PM Improving Print Quality 5 Moisten another clean cloth with warm water. Gently hold the cloth against the contacts for about 3 seconds, and then wipe in the direction shown. Cleaning the cartridge holder A dirty print cartridge holder may cause smudges on your printed pages. To clean the print cartridge holder, open the cover and remove the print cartridge (see the procedure beginning on page 10). Wipe the part indicated below with a damp cloth.
all.book Page 61 Thursday, August 10, 2006 2:22 PM Problems and Solutions 10. Troubleshooting Problems and Solutions ♦ For network connection problems (Scan to E-mail), see page 17. Line error LINE ERROR appears in the display. Solution 10. Troubleshooting Problem A line error occurs when your machine cannot communicate correctly with another fax machine. The error is usually due to a problem on the phone line. Try faxing again. If unsuccessful, check the following: • Check the connection.
all.book Page 62 Thursday, August 10, 2006 2:22 PM Problems and Solutions Dialling is not possible. • Make sure the power cord is properly plugged into a power outlet. • Make sure that the telephone line is properly connected to both the TEL. LINE socket and the wall socket (see page 12). The power is on, but no transmission takes place. • Make sure that the receiving machine has paper. • If the receiving machine is in manual mode with no attendant, reception will not be possible.
all.book Page 63 Thursday, August 10, 2006 2:22 PM The printing paper comes out blank when you try to receive a document. • Make sure that the document is loaded properly in the feeder of the transmitting machine. Make a copy or print a report to confirm the printing ability of your machine. Print quality is poor. • The print cartridge may need alignment or cleaning. See page 58. The received document is faint. • Ask the other party to send higher contrast documents.
all.book Page 64 Thursday, August 10, 2006 2:22 PM Messages and Signals Messages and Signals Display messages Note: If you have turned on the Caller ID function, see page 42 for display messages related to Caller ID. ADD PAPER & / PRESS START KEY (alternating messages) Check the printing paper. If the tray is empty, add paper and then press . If there is paper in the tray, make sure it is inserted correctly (take out the stack, align the edges evenly, and then reinsert it in the tray) and then press .
all.book Page 65 Thursday, August 10, 2006 2:22 PM Messages and Signals INK NEAR EMPTY The cartridge is nearly empty (approximately one eighth of the ink remains). LINE ERROR Transmission or reception was not successful. Press STOP LOW INK The cartridge is low on ink (approximately one quarter of the ink remains). MEMORY FULL If faxes have been received to memory because printing is not possible, resolve the problem so that printing can continue (see Reception to Memory on page 37).
all.book Page 66 Thursday, August 10, 2006 2:22 PM Messages and Signals SERVER ERROR A Scan to E-mail transmission was not successful because the machine could not connect to your mail server or there was no response from the mail server. Make sure the SMTP server setting is correct (p. 19). If you have configured “SMTP Authentication” settings or “POP before SMTP” settings in the machine’s Web pages, make sure these settings are correct (p. 17).
all.book Page 67 Thursday, August 10, 2006 2:22 PM Clearing Paper Jams 2 Replace the white roller, inserting Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or [DOCUMENT JAMMED] appears in 2 . If 10. Troubleshooting the display, first try pressing the left end first. Push the lever down and rotate it back down (➊).Close the cover, pressing firmly on both front corners (➋).
all.book Page 68 Thursday, August 10, 2006 2:22 PM Quick Reference Guide Fax / Scan to E-mail Transmission Receiving Faxes Place your document (up to 20 pages) face down in the document feeder. Press RESOLUTION/ RECEPTION MODE until the desired reception mode appears in the display. AUTO mode: The machine automatically answers and receives faxes. 2 1 Sending a Fax by Normal Dialling 1 Lift the handset or press SPEAKER . 2 Dial the fax number.
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all.book Page 1 Thursday, August 10, 2006 2:22 PM A. Information on Disposal for Users (private households) 1. In the European Union Attention: If you want to dispose of this equipment, please do not use the ordinary dust bin! Used electrical and electronic equipment must be treated separately and in accordance with legislation that requires proper treatment, recovery and recycling of used electrical and electronic equipment.
SHARP ELECTRONICS (U.K.) LTD.