User Manual

102
11. Troubleshooting
Problems and Solutions
Line error
Dialling and transmission problems
Problem Check and remedy
LINE ERROR appears in
the display and/or a
transaction report is printed
out with COM. E- and a
number from 0 to 14 in the
NOTE column.
• Try the transaction again. If the error persists, check
the following:
• Check the connection. The cord from the TEL. LINE
socket to the wall socket should be no longer than two
meters.
• Make sure there are no modem devices sharing the
same telephone line.
• Check with the other party to make sure their fax
machine is functioning properly.
• Have your telephone line checked for line noise.
• Try connecting your fax to a different telephone line.
• If the problem still occurs, your fax machine may need
service.
Problem Check and remedy
No dial tone when you
pick up the handset or
press the SPEAKER key.
• Make sure the handset cord is connected to the
correct socket. See
Handset in Connections in
Chapter 1.
Dialling is not possible. • Make sure the power cord is properly plugged into a
power outlet.
• Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the wall
socket.