Product specifications
INLINE SYSTEM
Sharp Electronics Corporation
IMPORTANT:
When in an Inline system with a Backup Master, the recommended selection should be to
depress [ABORT] followed by the execution of the [MASTER DECLARATION]. This causes
the Satellite to place the Server/GLU data in an error-save file and terminates that
transaction. Thereafter when the Master Declaration is performed, the data is recovered.
Guest Check Lookup/Drive Thru Lookup Error Processing
The error processing for the GLU/PBLU and Drive Through guest check operation is the
same. There are two methods of error handling for the guest check functions. When an
error occurs during the “look up” function a “Lock” error will result. When there is an error
upon finalization process the Manager Function is initiated.
Method-1: Lock Errors (at Look Up)
List of Guest Check Lookup Lock Errors
Error Message Description
NO RECORD The GLU code is not entered (listed) at the Master
NOT FREE The GLU code is already in use
MEMORY FULL There is not enough available memory in the GLU file
NO AUTHORITY The Server entering the GLU-code does not have permission to
open that code
IRC BUSY The Master is busy – can not respond within the time out period
IRC ERROR Transmission error
Method-2: Retry (at Finalization)
If the Master is busy or out of service when a Satellite attempts to send guest check data to
the Master, the Satellite display the Manager Retry error message and will wait for input
prior to proceeding.
RETRY? Error:
① To “retry” the transmission, press the [1 RETRY] key
② To “terminate” the transmission depress the [2 ABORT] key and the error condition will
be displayed.
This causes the Satellite to place the guest check data in an error-save file and terminates
that transaction.
Thereafter ordinary sales operations can be performed at the Satellite, as that server will
remain “on” the specific terminal until the Master or communications are recovered.
Guest check operation is restricted to the GLU code, which has been stored in the error-
save file since the look up function to the Master is not possible.
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