MODEL UP-800
DISCLAIMER The best efforts were made to ensure that the information in this manual is complete and correct. Sharp Electronics Corporation makes no warranty of any kind with regard to this material, including but not limited to the implied warranties of marketability and fitness for a particular purpose. Information in this manual is subject to change without notice.
SHARP UP-800 POS Procedure Guide TABLE OF CONTENTS 1-System Presets……………………………………………………………………………………..……………………………6 Section 1: Overview……………………………………………………………..……...………………………….…7 SRV-Mode Program Main Menu………………………………………………………………..…………………………………………7 Entering SRV-Mode/Program Reset………………………………………………………….……………………….…………………8 Section 2: Prior to Beginning………………………………………………………………………………….…....9 Master & System Presets……………………………………...……………………..…………………………………………..….
Section 8: Data Clear Jobs……………………………………………………………………..………...…......146 Section 9: System Backup Master…………………………………………………………………….....147-153 Section 10: Inline System Report List…………………………………………………………...........154-157 Section 11: Error Handlingr…………………………………………………………………………........158-162 Glossary of Terms……………………………………………………………………………..…………...……...163 6-Communications………………………………………………………………….....………………......……164 Section 1: Overview……………………………………………………………………….……………..….
Section – 1: SYSTEM PRESETS - Page 6 of 246
SYSTEM PRESETS Section-1: Overview SRV-mode programming consists of service programming jobs, which define the UP-800 system capabilities. The service program settings may be printed on the report and journal printer or displayed on the operator display. 1. SRV-mode Program Main Menu: SRV-mode Program Main Menu: Main Menu Description 1 READING Print or view system preset, device configuration, free key, file, and SSP settings.
SYSTEM PRESETS 2. Entering SRV-Mode/Program Reset To enter SRV Mode programming or to perform a program reset, you must toggle the Reset Switch to the on or forward position and then back to the original off position. Procedure: ① Unscrew the plate covering the Reset Switch to gain access ② Set the Reset Switch to the “ON” or forward position ③ Set the Reset Switch to the “OFF” or original position. ④ Reattach the plate covering the Reset Switch.
SYSTEM PRESETS Section-2: Prior to Beginning Executing a master reset will initialize the UP-800 POS terminal. The following types of Program and Master Reset operations are available.
SYSTEM PRESETS The Master Reset Operation will begin and is finalized upon ‘’3’’ audible beeps. The SRV-mode Main Menu will appear: Master Reset-2 Procedure: ① Set the reset switch to “OFF” position. ② While holding down the JOURNAL FEED key, and the RECEIPT FEED key, turn the reset switch to the “ON” position. ③ At the PASSWORD screen, enter the secret key operation above. ④ Enter the serial number. ⑤ Key position assignment. ⑥ Enter the keys on the key board [0]- [9], [00], [000] [.
SYSTEM PRESETS Keyboard Layouts: Sharp Electronics Corporation Page 11 of 246
SYSTEM PRESETS 2. System Preset: When making entries for system presets, leading zeros are not required. Please note that trailing zeros are required and that the order of entry is from the left-most digit (A) to the right-most digit (D). Reference: 1. Sharp Electronics Corporation 2. 3.
SYSTEM PRESETS Section-3: System Preset Job No.
SYSTEM PRESETS System Preset: 903 Bit A Description IR (POS data copy) Baud Rate (bps): 38400/19200/9600/4800/2400 1. Symbol of scale entry B LB KG C D Data 6/5/4/3 /2 Enter the Desired Value ----^ 2. Printing Gift Card No.
SYSTEM PRESETS System Preset: 904 Bit A B C D Description Data 2. Fraction treatment for 1. Date is printed gasoline quantity calculation Round Off 0 Yes Round Up 1 Ignore 2 Round Off 4 No Round Up 5 Ignore 6 Enter the Desired Value ----^ 2. Decimal point position of 1. Consecutive No. is printed gasoline quantity 0 0 1 1 Yes 2 2 3 3 0 4 1 5 No 2 6 3 7 Enter the Desired Value ----^ Gas Dept. Discount Fraction Calculation Ignore/Round Up/Round Off 2/1/0 Enter the Desired Value ----^ Gas Dept.
SYSTEM PRESETS System Preset: 905 Bit A B C D Description Data Tax4 Subtotal is printed on Trans. Reports No/Yes 4/0 Gross Tax4 & Refund Tax4 Totals are printed on Trans. Reports No/Yes 2/0 Net Tax4 Total is printed on Trans. Reports No/Yes 1/0 Enter the SUM of the Desired Values ----^ Tax is printed when the Taxable Subtotal = $0.00 Yes/No 4/0 Tax is printed when GST is VAT No/Yes 2/0 Tax is printed when Tax = $0.00 No/Yes 1/0 Enter the SUM of the Desired Values ----^ GST Exempt is printed on Trans.
SYSTEM PRESETS System Preset: 906 Bit A B C D Description Data Dept. & PLU/UPC Codes are printed Yes/No 4/0 PLU/UPC Stock System: 2/1/0 Entry is Inhibited/Error Message and Operation continues/Allowed Enter the SUM of the Desired Values ----^ Bottle Return Function is Enabled Yes/No 4/0 Hash/Gift Dept. is Enabled Yes/No 2/0 Enter the SUM of the Desired Values ----^ 1. Split pricing counting 2.
SYSTEM PRESETS System Preset: 907 Bit Description 1. Entry of SCM(+)/(-) after registration A ---UPC code is printed on the Journal UPC code is printed on the Receipt X report before CCD C 2.
SYSTEM PRESETS System Preset: 908 Bit GT printing on Z report GT1 (NET) Description GT2 (+) Print Print Skip A Print Skip Skip GT printing on X report GT1 (NET) B C D Data GT3 (-) Print Skip Print Skip Print Skip Print Skip Enter the Desired Value ----^ 0 1 2 3 4 5 6 7 --GT3 (-) Skip 0 Skip Print 1 Skip Skip 2 Print Print 3 Skip 4 Skip Print 5 Print Skip 6 Print Print 7 Enter the Desired Value ----^ VOID-mode operations affect the Hourly Report Yes/No 4/0 -----Consecutive No.
SYSTEM PRESETS System Preset: 909 Bit A B C D Description Data Training GT is printed on the Trans.-X Report Yes/No 2/0 Training GT is printed on the Trans.-Z Report No/Yes 1/0 Enter the SUM of the Desired Values ----^ PLU/UPC Item Data is printed on the Z Report No/Yes 4/0 Enter the Desired Value ----^ VOID-mode & MGR VOID is printed on the Trans.-Z2 Report No/Yes 4/0 VOID-mode & MGR VOID is printed on the Trans.-Z1 Report No/Yes 2/0 Enter the SUM of the Desired Values ----^ ---- Not used.
SYSTEM PRESETS System Preset: 912 Bit A B C D Description Data YYMMDD/DDMMYY/MMDDYY 2/1/0 Enter the Desired Value ----^ Time Clock System 24-Hour System/12-Hour System 1/0 Enter the Desired Value ----^ Receipt After-Transaction Format Detailed/Totals only 4/0 Copy Receipt Function is Enabled Yes/No 2/0 Receipt Footer Print Control By Media Preset/All Receipts 1/0 Enter the SUM of the Desired Values ----^ 3-Line Header – No Stamp 0 Graphic Logo Stamp only 1 Logo Message Control: Graphic Logo Stamp & 3-L
SYSTEM PRESETS System Preset: 914 Bit A B C D Description Data Receipts are printed upon [NO SALE] operations No/Yes 4/0 The [NO SALE] function is combined with the [CASH] key Yes/No 2/0 Tax Delete function is Enabled Yes/No 1/0 Enter the SUM of the Desired Values ----^ The [NO SALE] function is allowed after a Non-Add No. entry Yes/No 1/0 Enter the Desired Value ----^ VOID-mode is Enabled No/Yes 2/0 Non-Add # Entry is Compulsory at the beginning of each Trans.
SYSTEM PRESETS System Preset: 916 Bit A B C D Description Data ----------Print when the No. Text Characters overlap the Amount 2-Line/Truncate 1/0 Enter the Desired Value ----^ Charge Media Finalization when the Amount = $0.
SYSTEM PRESETS System Preset: 918 Bit A B C D Description Data Assoc. PLU Text of Combo Meals is printed No/Yes 4/0 Direct-Tender for 2nd or subsequent tender is allowed Yes/No 2/0 Combo Meal Kitchen Printer printing is by Combo Meal’s KP/by PLU’s KP 1/0 Enter the SUM of the Desired Values ----^ -----PLU is printed in RED when the unit price is $0.00 Yes/No 2/0 Fractional entries allowed for non-Scalable Dept.
SYSTEM PRESETS System Preset: 920 Bit A B C D Description -----Back-Up Master Function is Enabled Data ----Yes/No 3/2 Enter the Desired Value ----^ Back-Up Master can perform System Reports & Download Jobs No/Yes 0/4 ----------Enter the Desired Value ----^ Inline Download Jobs are Broadcasted (vs.
SYSTEM PRESETS System Preset: 922 Bit A ---- Not used. Fixed at ‘0’ Description B $1 Coin Dispenser Handling is Enabled C D ---- Not used. Fixed at ‘0’ ---- Not used. Fixed at ‘0’ Data --Yes/No MRS 0 0/1 0 Enter the Desired Value ----^ ----- 0 0 System Preset: 923 Bit A B Description Data The No. of Records which are requested for the T-Log Polling Function (x 100) example: if AB = 15; then the Satellite will request for T-Log polling when the no.
SYSTEM PRESETS System Preset: 924 Bit A B C D Description Data (Fixed at 1) 1 (Fixed at 4) 4 (Fixed) 2 (Fixed) 1 Inline System Control upon Individual Lock After Ind. Daily Net Z2 Report 2/0 Z2 Resetting Reports Lock after Ind. Trans. Z2 Report 1/0 Enter the SUM of the Desired Values ----^ MRS 1 4 3 3 System Preset: 925 Bit A B Description ---- Not used. Fixed at ‘0’ Various Individual report jobs are allowed C Print format for Consol.
SYSTEM PRESETS System Preset: 927 (Not Used) Bit A B C D Description Data --------- MRS 0 0 0 0 Data Yes/No 1/0 Enter the Desired Value ----^ -----VP Message printing on Slip is Enabled for Check & Charge Yes/No 2/0 Header is Printed on Slip when Reorder entries are printed No/Yes 1/0 Enter the SUM of the Desired Values ----^ PLU is printed on the [BILL] when the unit price = $0.
SYSTEM PRESETS System Preset: 929 Bit A B C D Description Data Detailed/Summary 1/0 Enter the Desired Value ----^ Server & Trans.-Z Resetting is allowed when Open GLUs exist Yes/No 1/0 Enter the Desired Value ----^ 2. Registration when the closed file --1. Mark Down and entry system is full Inhibited 0 Normal markdown/Normal entry Continue 1 Inhibited 2 Cursor markdown/Normal entry Continue 3 Inhibited 6 Cursor markdown/BOGO entry Continue 7 Enter the Desired Value ----^ 1. Selection method of seal 2.
SYSTEM PRESETS System Preset: 980 Bit A B C D Description Data ---- Not used. Fixed at ‘0’ --HASH/Gift department entries affect hourly sales totals Yes/No 1/0 Enter the Desired Value ----^ ---- Not used. Fixed at ‘0’ ------ Not used. Fixed at ‘0’ --- MRS 0 0 0 0 System Preset: 981 (RESERVED) Bit A B C D ---- Not used. ---- Not used. ---- Not used. ---- Not used.
SYSTEM PRESETS System Preset: 988 Bit A B C D Description Data 1. Customer Code entries finalized 2. Payment by charge1 over --by customer charge amount Enable 0 Charge1 only Disable 1 Enable 2 Any payment type Disable 3 Enter the Desired Value ----^ Control characters for EJ data saved No spaces/spaces 0/2 to the SD card.
SYSTEM PRESETS System Preset: 804 Bit A B Description ---- Not Used. Fixed at ‘0’ ------- Not Used. Fixed at ‘0’ 1. Taxable SUBTOTAL5 (X/Z) 2. Gross TAX5,Refund TAX5 total (X/Z) Printed C Printed Not Printed Printed Not Printed Not Printed D ---- Not Used. Fixed at ‘0’ Data ------3.
SYSTEM PRESETS Mode Secret Code - 944 Counter OP X/Z Mode X1 Mode Z1 Mode X2 Mode Z2 Mode PGM1 Mode PGM2 Mode SD Card Mode Description OP X/Z Mode Secret Code X1 Mode Secret Code Z1 Mode Secret Code X2 Mode Secret Code Z2 Mode Secret Code PGM1 Mode Secret Code PGM2 Mode Secret Code SD Card Mode Secret Code Sharp Electronics Corporation No.
Section – 2: FREE KEY LAYOUT Page 34 of 246
FREE KEY LAYOUT Section-1: Overview Free Key programming allows you to place function keys other than department, PLU and combo table keys directly onto a key position. The Free Key programming is used to design the POS keyboard based on the end user’s requirements. Direct Key programming allows you to link a PLU, DEPT, or Combo Table to a key position on the keyboard for direct registration based on the end user’s requirements.
FREE KEY LAYOUT Section-2: Free Key Layout Readings 1. Entering SRV-Mode To enter SRV Mode programming or to perform a program reset, you must toggle the Reset Switch to the on or forward position and then back to the original off position. Procedure: ① Unscrew the plate covering the Reset Switch to gain access ② Set the Reset Switch to the “ON” or forward position ③ Set the Reset Switch to the “OFF” or original position. ④ Reattach the plate covering the Reset Switch.
FREE KEY LAYOUT 2. Free Key and Direct Key Program Readings: In SRV–mode, it is possible to print the Free Key assignment: SRV-mode Free Key Reading: ① ② ③ ④ Enter SRV-mode Select [1 READING] Select [3 FREE KEY LAYOUT] Select [1 HOME MENU DISPLAY] to print the key assignment for the touch screen, or select [2 KEYBOARD LAYOUT] to print the key assignment for the keyboard.
FREE KEY LAYOUT Procedure for touch screen: ① Enter SRV Mode ② Select [2 SETTING] ③ Select [06 FREE KEY] ④ Select [1 HOME MENU DISPLAY] ⑤ Select [1 SETTING] ⑥ Select touch screen key position ⑦ Select [01 <028 ALL FUNC.KEY>] ⑧ Choose the desired function and press [ENTER] A maximum of 15 free keys may be assigned to the touch screen. Free Key Function List Function No.
FREE KEY LAYOUT 47 48 49 50 51 52 53 ST VD RFND RETURN TAX COVER COUNT GLU/PBLU N.C.
FREE KEY LAYOUT Function No. Function Description SERVICE Service Key – used for guest look up (GLU/PBLU) orders. Does not calculate or print tax on the guest check and/or receipt. Stores the sales taxable subtotal and other data as they are in the GLU file. Also sends orders to the remote printers 55 FINAL 56 57 58 59 60 61 62 63 64 65 66 67 DEPO DEP. RF B.T.
FREE KEY LAYOUT No.
FREE KEY LAYOUT 2. Key Initial The UP-800 Keyboard layout can be recovered to MRS defaults without risk of losing previously programmed PLU items, etc by initiating the Initial Key Layout. Procedure: ① ② ③ ④ Enter SRV-Mode Select [2 SETTING] Select [7 KEY INITIAL] At the “ARE YOU SURE?” prompt, select [1 YES] to restore the MRS1 Defaults or [NO] to cancel the request 3.
FREE KEY LAYOUT UP820N- Key position numbers Sharp Electronics Corporation Page 43 of 246
Section – 3: FILE ALLOCATION Page 44 of 246
FILE ALLOCATION Section-1: Overview File Allocation also known as memory file allocation and 970 programming, is used to reserve areas of memory for data storage. The concept of file allocation is similar to partitioning a hard disk drive. Instead of disk space, you are working with areas of memory. File allocation allows for dividing and dedicating memory space for the files to store its data. File allocation uses File Groups to reserve areas of memory for data storage.
FILE ALLOCATION 1. Entering the SRV-Mode/Program Reset To enter SRV Mode programming or to perform a program reset, you must toggle the Reset Switch to the on or forward position and then back to the original off position. Procedure: ① Unscrew the plate covering the Reset Switch to gain access ② Set the Reset Switch to the “ON” or forward position ③ Set the Reset Switch to the “OFF” or original position. ④ Reattach the plate covering the Reset Switch. The SRV-mode Main Menu will appear: 2.
FILE ALLOCATION Section-2: Allocating Memory Files IMPORTANT: Memory File Allocation – Must be determined before any extensive PGM2 Mode programming is started. 1. File Group Tables: There are Four Types of File Groups: File Type 0, File Type 1, File Type 2, and File Type 3. • A File Group generates a file table or tables when it is created. • A File Group Type 0 (Child) is modified automatically when the parent file is changed. Create/Erase only.
FILE ALLOCATION Sharp Electronics Corporation Page 48 of 246
FILE ALLOCATION 2. File Table Descriptions: Please review some of the recommended setting notes related to Memory File Group allocation. These files must be programmed individually at each terminal. Departments (File Group #1) File Group #1 is the “parent” File Group in which the total number of Departments is set.
FILE ALLOCATION Department Text (File Groups #2, #3) There are 2 different lengths for text characters for departments. The default allocation uses 16 characters and if memory permits, the File Group No. 3: Dept Text (16) can be deleted to allow allocation of File Group No. 2: Dept Text (8). Procedure: Enter the SRV-Mode as outlined in Section -1 ① Select [2 SETTING] ② Select [8 FILE] ③ Select [01 DEPARTMENT] ④ Select [03 DEPT TEXT (16)] ⑤ Toggle the record selection to “ERASE” (depress the [.
FILE ALLOCATION Department Mark Down (File Group #4) It is possible to report item coupons and discounts by each department when the File Group No. 4: DEPT MARK DOWN file has been allocated. To create this file in memory you must create the file as follows: Procedure: Enter the SRV-Mode as outlined in Section -1 ① Select [2 SETTING] ② Select [08 FILE] ③ Select [01 DEPARTMENT] ④ Select [04 DEPT MARK DOWN] ⑤ Toggle the record selection to “CREATE” (depress the [.] key) followed by depressing the [ENTER] key.
FILE ALLOCATION PLU/UPC Price Shifts (File Groups #7, #8) The UP-800 PLU/UPC file may have one of two types of Price Shifts: File Group No. 7: PLU/UPC PRICE 1 or File Group No. 8: PLU/UPC PRICE 1 – 6. The MRS allocation uses 1 Price Shift. If multiple price shifts are required, you may delete File Group 7 -Price Shift 1 and create File Group 8 - Price Shift 1-6. NOTE: Price shift 1-6 will accumulate more memory.
FILE ALLOCATION ⑤ Toggle the record selection to “ERASE” (depress the [.] key) followed by depressing the [ENTER] key. ⑥ Select [09 PLU PRICE 1-6 (8)] ⑦ Insure the record selection is set to “CREATE” and follow this by depressing the [ENTER] key. Allocation Method: File Group #9, #10, #12 or #13: PLU TEXT (8) or (16) must be consistent with the PLU/UPC Price(s). The number of records allocated is based on File Group #5 and must be allocated to the same type at the Standalone, Master and Satellite. E.g.
FILE ALLOCATION PLU/UPC Stock (File Group #15) It is possible to report PLU/UPC stock levels by each PLU when File Group No. 15: PLU STOCK has been allocated. The file is allocated based on the number of records allocated in File Group No. 5: PLU/UPC.
FILE ALLOCATION Dynamic UPC Price Shifts (File Groups #19, #20) The UP-800 UPC file may have one of two types of Dynamic UPC Price Shifts – File Group No. 19: Dynamic PRICE 1 or File Group No. 20: Dynamic PRICE 1 – 6. The default allocation uses Dynamic Price 1. If multiple price shifts are required, you may delete File Group #19 - Dynamic Price 1 and create File Group # 20 Dynamic Price 1-6. NOTE: Dynamic UPC Price shift 1-6 will accumulate more memory.
FILE ALLOCATION Link PLU (File Group #32) The link type PLU is used when more than one and up to five items are rung with one key depression. Each unit price is accumulative for those PLU items associated to the link type operation and are printed with the individual unit prices. (e.g. special menu items or messages).
FILE ALLOCATION Condiment Tables (File Group #35) The Condiment Table file allocation allows for assignment of prep instructions to a previously entered PLU or Combo Meal item. The condiment allows for the preset of a “Repeat Counter” as well as assignment to a “Next” table no. when it is necessary to enter more than one instruction for preparing the food. When a PLU or Combo Meal key is selected, the assigned Condiment Table appears on the touch screen.
FILE ALLOCATION Servers (File Group #38) The Server File is mandatory for operating the UP-800 system. In order to make sales entries a Server must be signed on to the POS terminal. The server file is a fixed-type allocation and when reports are issued, all servers are printed.
FILE ALLOCATION Sign Off Server (File Group #40) A Master in the Inline system configuration uses the Sign-Off Server File. The usage of the file is to monitor, which Server is signed on at a particular terminal (In-Use Flag). This file does not have to be allocated and is automatically allocated during the SRV Job for IRC SETTING. Allocation Method: File Group #40: SIGN OFF SERVER is only allocated at the Master and the Backup Master.
FILE ALLOCATION Customer Sales (File Group #58) File Group No. 58: CUSTOMER SALES is the file allocated when the sales entries of customers are to be tracked and reported. The detail or summary information of an customer sale is tracked and may be and can be calculated as follows: Examples: No. Terminals No. Total Customers (System-wide) + 1 Avg. No. Items per Check REG BUFFER setting Calculation No.
FILE ALLOCATION ⑤ Enter “0” to delete (followed by “YES” at the prompt) or enter the number of (days +1) required to store totals and follow this by depressing the [ENTER] key. Allocation Method: File Group #54: HOURLY is allocated the same at the Standalone, Master and Satellite. Listed below are some things to consider when using this function: • The allocation must match the type PGM2 setting for the Hourly Time Interval: 15 min. (96), 30 min.
FILE ALLOCATION GLU/PBLU (ALL) (File Group #42) File Group No. 42: GLU/PBLU (ALL) is the file allocated when the GLU/PBLU Guest Check Lookup/Previous Balance Lookup function is required. A Guest Check sale is tracked in detail (GLU) or summary (PBLU) and can be calculated as follows: Method Detailed (GLU) Memory Index Record Summary Index (PBLU) Record Calculation No. Total Open Checks at a time (Avg. no. Items per check) x (no. Open Checks) + (No. Terminals x REG BUFFER size) No.
FILE ALLOCATION Closed GLU (File Group #43) File Group No. 43: CLOSED GLU is the file allocated in conjunction with the GLU (Guest Look Up) function and is used to track the GLU (Guest Checks), which have been closed by a Media function for payment. This file is also used for the EDIT TIP function. The Closed GLU is tracked in summary and can be calculated as follows: Method Memory Summary Index Record Calculation No. Total Checks closed for a reporting period (e.g. 1 day) (2) x (No.
FILE ALLOCATION Auto GLU Generate (File Groups #44) File Groups No. 44: AUTO GLU GENERATE. This is the file that is allocated when it is desired to generate the GLU (Guest Check) numbers automatically. The allocation for these files can be calculated as follows: No.
FILE ALLOCATION Listed below are some things to consider when using this function: • The recommended setting for File Group #50: KP (IRC) is 9 • File Group #56: REG BUFFER controls File Group #49: KP BUFFER T-Log Buffer (File Group #59) File Group No. 59: T-LOG BUFFER is the file allocated in certain configurations where a Back Office application collects the T-Log data for processing. The T-Log (Transaction Log) data collects and stores sales entry data made in the REG and MGR modes.
FILE ALLOCATION Individual Pay Buffer (File Group #62) The Individual Pay Buffer is not included from MRS defaults. File Group No. 62: IND. PAY BUFFER is allocated when the Bill is separated and individual payment is desired. To create this file in memory you must create the IND.PAY BUFFER file as follows: Procedure: Enter the SRV-Mode as outlined in Section -1 ① Select [2 SETTING] ② Select [08 FILE] ③ Select [06 OTHER] ④ Select [62 IND.
FILE ALLOCATION NOTE: The maximum file settings for Systems Buffers are indicated below: • File Table #138 (Register Buffer): Set according to the number of items in a transaction (MRS Default = 250 – this is recommended unless otherwise informed) • File Table #120 (Edited Register Buffer): Refers to File Table #120 automatically • File Table #121 (GLU/PBLU Buffer): Refers to File Table #120 automatically • File Table #122 (B.T.
FILE ALLOCATION Section-3: More on Memory Allocation IMPORTANT: Memory File Allocation – Must be determined before any extensive PGM2 Mode Programming is started. 1. Overview: In order to store programming and sales data, not only must space in memory be available, but also the logic circuitry must know exactly where in memory it resides in order to retrieve it on demand.
FILE ALLOCATION 2. Glossary or Terms: The following terminology is used when discussing the Memory File Allocation Table: Table #: This is a reference number for the file and is used in the actual File Allocation Programming File Name: Indicates the purpose of the particular file. File #: Is used to indicate individual files (by giving them a unique file number) the POS terminal’s application can prevent conflicts in memory allocation by preventing selected files from being opened at the same time.
FILE ALLOCATION Save Files (IRC – Master and Satellite): These are memory areas that hold transaction sales data to be retrieved by the Master in registers in an Inter-Register Communications (IRC) System when a Consolidation Report is performed. If SAVE Files are used, they must be present in all the registers in the IRC System.
FILE ALLOCATION If the file that is being calculated is opened at default, you should subtract the number of bytes the file uses at default from the value derived by the formula shown above. The result will be the amount of ADDITIONAL RAM required, or if the file size is being decreased, the amount of RAM freed. Remember that the Label Size must be added to the Record Length in order to get the actual number of bytes required for each record.
Section – 4: PERIPHERALS - Page 72 of 246
PERIPHERALS Section-1: Overview This section has been developed to assist in the implementation of peripheral devices that require connection to an RS232 port and are not part of the Inline system or communicate to external host devices. The following devices are considered peripheral devices: Peripheral Devices No.
PERIPHERALS 1. Entering SRV-Mode/Program Reset To enter SRV Mode programming or to perform a program reset, you must toggle the Reset Switch to the on or forward position and then back to the original off position. Procedure: ① Unscrew the plate covering the Reset Switch to gain access ② Set the Reset Switch to the “ON” or forward position ③ Set the Reset Switch to the “OFF” or original position. ④ Reattach the plate covering the Reset Switch. The SRV-mode Main Menu will appear: 2.
PERIPHERALS Section-2: Peripheral Device Overview Prior to programming, it is important to insure that the hardware connections necessary for each device are completed. As a basic rule, the following steps may be used for each peripheral device: 1. Connecting the UP800: Procedure: Connect the specified RS232 cable to the desired Channel to be assigned and install a ferrite core (part no. RCORF6699BHZZ) within 50 cm of the connector on the connection cable to reduce interference. 2.
PERIPHERALS CH3 and CH4 utilizes a Modular Jack RJ45 8 pin type COM Port for RS232.
PERIPHERALS 3. Conversion Cable With the exception of printers, to attach devices to CH3 or CH4 a DB9 to RJ45 Conversion Cable is required. See the appropriate peripheral for other cable requirements.
PERIPHERALS Section-3: Printers A variety of printers may be configured with the UP800 system. As a basic rule, the following steps may be used for each peripheral device: 1.
PERIPHERALS Related Programming Jobs: Journal Printer SRV Mode SRV Menu / Job# Setting – System Preset Description 908-D Printing of X/Z Report PGM2 Mode PGM Menu 2. Setting Selection Description 10. Optional 4.
PERIPHERALS 2. BILL Printer setup A BILL printer may be added to the UP800 configuration for printing Guest checks.
PERIPHERALS Related Programming Jobs: BILL Printer SRV Mode SRV Menu / Job# Description Setting – System Preset Setting – System Preset 911D 921C = 1 Setting – System Preset 928-C Setting – System Preset 928-D Setting – Free Key 950 Slip Header Detail To retain detail Printing of “0” Price Items on Bill Printing of PLU Text in a Combo Meal on Bill Compulsory Bill Printing Method Function No. 39 [BILL] Function No. 52 [GLU/PBLU] Function No. 53 [N.C.] Function No. 54 [SERVICE] Function No.
PERIPHERALS ⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu. NOTE: When “ALL” devices are assigned to the desired Channel No., it is recommended that a PROGRAM Reset be performed. Assignment Method: The CHANNEL NO. Assignment is required at the machine where the printer is physically connected. For the Inline configuration – the TERMINAL and CHANNEL of the machine where the printer is physically located is required.
PERIPHERALS 4. Validation Printer setup A Validation Printer may be added to the UP800 configuration to allow for the VP Text Message e.g. FOR DEPOSIT ONLY. Only the Epson TM-295 series printers may be used as a Validation Printer.
PERIPHERALS Related Programming Jobs: Validation Printer SRV Mode SRV Menu# / Job# Description Setting – System Preset 913-A =1 Setting – System Preset 928 Setting – Free Key Validation Print Format and Contents (Tendered Amount) VP Message printing n slip enabled for Check & Charge Function No. 38 [VALIDATION PRINT] PGM2 Mode PGM Menu # 2. Setting Selection Description Options 01. Article 01. Department Compulsory Validation 05. Media 1. Cash 2. Check 3. Charge 8. Service 9.
PERIPHERALS Epson TM-U300: Switch Settings Switch Settings Switch SW-1 SW-2 SW-3 SW-4 SW-5 SW-6 SW-7 SW-8 SW-9 SW-10 Ignored Prints “?” UP-3301 Requirements OFF 48 bytes 4 Kbytes OFF XON/XOFF 7 bits with Parity Even parity (*1) (*1) Ignored Connect DTR/DSR 8 bits without Parity Odd parity OFF OFF OFF OFF OFF OFF OFF OFF Contents ON Data Receive error Receive Buffer Capacity Handshaking Word Length Parity check Parity selection Baud Rate setting Baud Rate setting Internal use (fixed) Internal us
PERIPHERALS (*2) print Density selection Level SW2-2 SW2-3 Level-1 Level-2 Level-3 Level-4 ON OFF ON OFF ON OFF OFF ON Light Dark Epson TM-T85: Switch Settings Switch Settings Switch SW1-1 Ignored Prints “?” UP-3301 Requirements OFF 45 bytes 4 Kbytes OFF XON/XOFF with Parity Even parity DTR/DSR without Parity Odd parity Contents ON SW1-3 SW1-4 SW1-5 Data Receive error Receive Buffer Capacity Handshaking Parity check Parity selection SW1-6 Baud Rate setting (*1) SW1-7 Baud Rate sett
PERIPHERALS Epson TM-T88 (2): Switch Settings TM-T88(3) Switch Contents ON OFF SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 Data Receive error Receive Buffer Capacity Handshaking Data Word length Parity Check Parity selection Ignored 45 bytes XON/XOFF 7 bits with Parity Even Parity SW1-7 Transmission Speed (*1) SW1-8 Transmission Speed (*1) SW2-1 SW2-2 SW2-3 SW2-4 Busy Condition Do Not Change Print Density/Low power Print Density/Low power SW2-5 Release condition of Receive error SW2-6 SW2-7 SW2-8
PERIPHERALS Connection Cable The pin outs for the Epson Series printers are shown below: DB-9 to DB-25 Printer Cable Datacomm Part# DCN 99521-3E (800) 544-4627 Sharp Electronics Corporation Page 88 of 246
PERIPHERALS RJ-45 to DB-25 Printer Cable UP-800 RJ 45 Male Epson DB-25 Male 1 N/A 2 6 3 3 4 N/A 5 7 6 2 7 20 8 4 Sharp Electronics Corporation Page 89 of 246
PERIPHERALS Modular Conversion Cable for CH2 Datacomm Part# DCN100226-3E (800) 544-4627 Sharp Electronics Corporation Page 90 of 246
PERIPHERALS Section-4: Scanner (Barcode Reader) A serial Scanner may be added to the UP800 configuration for reading barcodes as outlined in the examples below. The dealer must procure the scanner. Please inform the supplier that the scanner will be interfaced with a Sharp POS System. The UP-800 is capable of scanning the following UPC (EAN) codes. 1) UPC (EAN) Available Codes: UPC-A (Number System Character 0,2,3,4,5) 0 * * * * * Maker Code 2 “ “ “ “ “Item Code Note: Maximum Price = $99.
PERIPHERALS Use for National Drug Codes or National Health Retail Item Codes * * * * * * * * * * C/D *Free Format * * * * ‘ ‘ ‘ “ “ C/D *Maker Code ‘Family Code “Coupon Price 4 5 UPC-E UPC-E is a zero-suppressed version of UPC-A which conforms to the UPS-E Standards.
PERIPHERALS Procedure Enter the SRV-Mode as outlined in Section -1 ① Select [2 SETTING] ② Select [01 DEVICE CONFIG] ③ Select [19 BCR(SCANNER)] ④ Enter the desired Channel #. The Baud Rate, Data Bits, Parity and Stop Bit should be set as indicated in the slide. ⑤ Depress the [CASH] key when all settings are completed The menu will return to the Device Config Sub-Menu ⑥ Depress the [CANCEL] key to return to the SRV Mode Setting Sub-Menu NOTE: When “ALL” devices are assigned to the desired Channel No.
PERIPHERALS Related Programming Jobs: Scanner SRV Mode Related Jobs SRV Menu / Job# Description Setting – System Preset Setting – System Preset Setting – System Preset Setting – System Preset Setting – System Preset Setting – System Preset Setting – System Preset 906-A 906-D 907-B 907-C 909-B 911-B 918-C Setting – System Preset 920-C Setting – System Preset 921-A Setting – File Setting – File Setting – File Setting – File Setting – File Setting – File Setting – File Setting – File Setting – File Se
PERIPHERALS PGM2 Mode PGM Menu # Selection 01. Article 2. Setting 10. Optional Description 02. PLU/UPC 11. UPC Non-Plu 12. UPC Delete 1. Func. Prohibit 3. Func. Select2 4.
PERIPHERALS What to purchase – Symbol Models Please inform the supplier that the scanner will be interfaced with a Sharp POS System.
PERIPHERALS Sharp Electronics Corporation Page 97 of 246
PERIPHERALS LS1004 Programming Barcodes The following options need to be set on the scanner. Please consult your bar code scanner documentation to obtain the barcodes to program the scanner. Scan the codes in the following order: 1. Set RS-232C Host 2. Standard RS-232 Host Type 3. Continuous 4. Disable All Code types 5. Enable UPC/EAN 6. Do Not Transmit UPC-A Check Digit 7. Do Not Transmit UPC-E Check Digit 8. Decode UPC Only Disable 9. Do Not Convert UPC-E to UPC-A 10. Ignore UPC/EAN Supplementals 11.
PERIPHERALS LS 4004 Scanner Programming Barcodes The following options need to be set on the scanner. Please consult your bar code scanner documentation to obtain the barcodes to program the scanner. Scan the codes in the following order: 1. Set Defaults 2. Fujitsu RS-232C 3. Continuous On 4. Do Not Transmit UPC-A Check Digit 5. Do Not Transmit UPC-E Check Digit 6. Symbol Code ID Character 7. Scan Prefix 8. 1 9. 0 10. 0 11. 2 12. Scan Options 13. Prefix Data Suffix 14. Enter 15. 4800 16. Odd 17.
PERIPHERALS What to purchase – Metrologic Models Please inform the supplier that the scanner will be interfaced with a Sharp POS System.
PERIPHERALS Sharp Electronics Corporation Page 101 of 246
PERIPHERALS MS-6720 Scanner Programming Barcodes The following options need to be set on the scanner. Please consult your bar code scanner documentation to obtain the barcodes to program the scanner. Scan the codes in the following order: 1. 2. 3. 4. 5. 6. Enter Program Mode Recall Defaults Parity=Odd Enable RTS/CTS Disable Line Feed 4800 Baud Rate 7. Enable STX Prefix 8. Enable UPC Prefix 9. Exit Program Mode Metrologic 7120 Programming Barcodes The following options need to be set on the scanner.
PERIPHERALS Metrologic MS9520/40 Programming Barcodes The following options need to be set on the scanner. Please consult your bar code scanner documentation to obtain the barcodes to program the scanner. Scan the codes in the following order: 1. Enter Program Mode 2. Recall Defaults 3. 4800 Baud Rate 4. Enable STX Prefix 5. Enable UPC Prefix ID 6. Parity=Odd 7. Enable RTS/CTS Handshaking 8. Allow Configuration Mode on Power Up 9. Disable Codabar 10. Disable Code 128 11. Disable Code 93 12.
PERIPHERALS Section-5: Scale The Scale may be added to the UP800 configuration as outlined below. Models ERSC6710 and ERSC6720 Avery/Weightronix Scales (Serial) are available from Sharp Sales. 1.
PERIPHERALS Related Programming Jobs: Scale SRV Mode Related Jobs SRV Job# Setting – System Preset 902-C = 5 Setting – System Preset 903-B Setting – System Preset 903-C Setting – System Preset Setting – System Preset 906-C 906-D Setting – Free Key 950 Description Allows the item subtotal to display on screen. Otherwise only the weight ad price per pound will display.
PERIPHERALS PLU Programming Follow the procedure outlined below to assign the Scale status toa PLU/UPC. Procedure Enter the PGM2-Mode by turning the MA key counter clock wise to the PGM2 position ① Press [MODE] ② Select [6 PGM2 MODE] ③ Select [02 SETTING] ④ Select [01 ARTICLE] ⑤ Select [02 PLU/UPC] ⑥ Select the desired PLU from the PLU list ⑦ Go to the SCALE option and select “INHIBIT”/”ENABLE”/”COMPULSORY” by toggling the setting with the [.
PERIPHERALS Tare Table Programming Follow the procedure outlined below to program the tare tables. A maximum of 9 scale tare tables are available. System Preset 903C = 2 or 3 to allow scale tare tables.
PERIPHERALS 3.
PERIPHERALS Section-6: Coin Dispenser The TeleQuip Transact Coin Dispenser may be added to the UP800 configuration as outlined below: 1.
PERIPHERALS Related Programming Jobs: Coin Dispenser PGM2 Mode PGM Job# 2. Setting Selection 5. Media Description 1. Cash 2. Check Options Short Tender Enable Change Due Enable Drawer Opening Yes 2. Data Transmission Format • • • • • 7 bits ASCII code One Start bit Even Parity One Stop bit Baud Rate: 9600 bps asynchronous 3.
PERIPHERALS Section-7: MCR UNIT UP-E13MR3 The Magnetic Card Reader is used for account balances, Customer File, Credit Cards, and Debit card. Tracks 1, 2, and 3 are available. Se 1. MCR Installation Procedure tion4: Coin Dispenser ① Align the MCR sheet (1) with the positioning line of the top cabinet. ② Mark 3 points of the asterisk mark on the MCR sheet (3).
PERIPHERALS ③ Aligning with the markings, secure the MCR bracket to the top cabinet with 3 screws. ④ Connect the connector cable to the MCR unit. ⑤ Install the MCR unit to the MCR bracket.
PERIPHERALS ⑥ Fix the connector cable to the MCR unit. ⑦ Fix the connector cable to the bottom of the lower cabinet with the nylon clam and screw. Note: Since the connector cable is passed through the gab between the reset switch cover and the RS232C cover, avoid bringing the cable in contact with the cover plates.
PERIPHERALS Section-3: More on RS232 RS232 communications for peripheral devices is usually low-speed communications, which do not demand the tight specifications required for complex communications. Cabling considerations - you should use cabling made for RS-232 data communications using a high quality low capacitance data grade cable. The standard maxim length is 50' but if data is Async you can increase that distance with a good grade of cable.
Section – 5: INLINE Page 115 of 246
INLINE SYSTEM Section-1: Overview This section has been developed to assist in the implementation of inline operations for the model UP-800 that incorporates an Ethernet topology using some of the TCP/IP suite of protocols. In simplistic terms, the UP-800 inline system is essentially a Local Area Network (LAN) consisting of point of sale terminals, remote printers, a hub and possibly a personal computer. For additional information, please refer to the Sharp UP-800 Inter Register Communications Manual. 1.
INLINE SYSTEM 2. Inline System General Specification The basic UP-800 Inline system consists of the following: Specifications & Requirements Number of Terminals Maximum 32 Terminals 1 Master / 31 Satellites 1 Satellite can be a Backup Master Maximum Cable Distance 328 Feet per run (from POS to Hub) Additional Requirements Hub 10Base-T 3.
INLINE SYSTEM Server Sign On/Off function: The Master has transaction memories dedicated to ALL Servers and utilizes a RECEIVE BUFFER to process the data.
INLINE SYSTEM GLU/PBLU Lookup function: The Inline system offers a “floating” GLU/PBLU (guest check) system allowing any terminal within the system to access the Guest Check data.
INLINE SYSTEM Sharp Electronics Corporation Page 120 of 246
INLINE SYSTEM T-Log Polling function: The transaction data in REG and MGR mode can be saved in the T-Log file where the Master consolidates the system’s data for further processing.
INLINE SYSTEM Section-2: Inline System Connection Prior to programming, it is important to insure that the hardware connections necessary for each terminal are accomplished. As a basic rule, the following steps may be used for each peripheral device: 1. Connecting the UP-800: Procedure: ① Connect the specified LAN cable to the Ethernet port marked “LAN” ② Install a ferrite core (part no. RCORF6699BHZZ) within 3 cm of the connector on the connection cable to reduce interference 2.
INLINE SYSTEM Connector Specifications: IMPORTANT: The UP-800 LAN port is a shielded-type port that provides a well-grounded connection for external cabling. In order to insure a proper connection it is recommended that shielded RJ-45 connectors be used for external cabling.
INLINE SYSTEM Section-3: Inline System Readings Inline programming consists of SRV and PGM2 – mode-programming jobs, which define the system configuration, which makes up the UP-800 Inline system. 1. Entering the SRV-Mode/Program Reset To enter SRV Mode programming or to perform a program reset, you must toggle the Reset Switch to the on or forward position and then back to the original off position.
INLINE SYSTEM 1.
INLINE SYSTEM Section-4: Basic Inline System Setup Each Satellite and a Master is assigned a unique terminal IP Address during the IRC programming. The terminal IP Address acts as the “terminal no.” for each machine on the network. The Inline setup has been automated through the IRC SETTING job in SRVmode, which may be executed as follows: 1.
INLINE SYSTEM 2. Master Procedure: Enter the SRV-Mode as outlined earlier ① Select [3 IRC SETTING] ② Select [1 TERMINAL SETTING] ③ Select [2 MASTER] ④ Enter the desired IP ADDRESS along with choosing the desired parameters: • PLU/UPC Centralized/Individual • PLU/UPC STOCK Centralized/Individual • GLU Centralized/Individual • POSITIVE Centralized/Individual • NEGATIVE Centralized/Individual • Backup Master: Not/Exist ⑤ Enter the master’s IP ADDRESS 4 followed by its machine no.
INLINE SYSTEM 3. Memory File Allocation Usage Once the SRV Job: IRC SETTING has been executed, depending on the type of terminal; memory files are created or erased to establish the Inline system environment for data transfer. The following sections will outline which files exist and how they interact in the Inline configuration. Satellite’s File Allocation: When the type Terminal is a Satellite, selected memory files are erased from the system.
INLINE SYSTEM Inline System – Master’s File Allocation: When the Type Terminal has been selected as a Master; additional memory files are created. The specific files created upon the IRC SETTING job is determined by the setting in System Preset Job# 924 and #925 and which “Parent” file is resident in the UP-800 at the time of execution of the IRC SETTING job.
INLINE SYSTEM IRC Setting related errors Lacking Memory: When memory allocation has exceeded the physical capacity, then the “LACKING MEMORY” results upon executing the IRC SETTING job Sharp Electronics Corporation 03/01/03 #0095 INLINE RAM CLEAR 902# 920# 921# T-NO. MASTER LIST T-NO.
INLINE SYSTEM Section-5: IRC Related Programming IRC setup programming consists of service-mode and PGM-mode programming jobs, which define the UP-800 Inline system capabilities. Related Programming Jobs: Inline System SRV Mode: SRV-Mode Related Jobs SRV Menu Job No.
INLINE SYSTEM PGM-Mode: PGM Mode Job Listing PGM2 –Menu Description PGM2 05 Data Clear PGM2 06 Open Store PGM2 07 Close Store PGM2 08 KP Reading PGM2 09 KP Setting 20 Inline Reading Inline Preset Sign On Server PGM2 21 Inline Setting PGM2 22 Initial D/L PGM2 23 Maintenance D/L PGM2 24 Declaration Master Satellite limited Inline System – Terminal No. IP Address: This programming is intended to determine the terminal number of each machine within the Inline system • TERMINAL NO.
INLINE SYSTEM 1. Inline Setting The INLINE SETTING programming job is available as a standard preset in case there is the requirement for modification after the initial SRV Mode IRC SETTING job has been executed. Procedure: ① Enter the PGM2-Mode by pressing the [MODE] key and selecting [6 PGM2 MODE]. Select [21 INLINE SETTING] ② Enter the desired IP ADDRESS along with choosing the desired parameters: 1. System Retry: Enable/Disable 2.
INLINE SYSTEM 3. Open Store The Open Store command is used to control the Inline system. Upon execution at the Master, sales entry and the T-Log polling service to Satellite machines is started. Procedure: Enter the PGM2-Mode by pressing the [MODE] key and selecting [6 PGM2 MODE]. 1. Select [6 OPEN STORE] The Open Store command is executed based on the Master’s polling list presets Usage Method: Notification of the Inline System status is printed on the journal printer. 4.
INLINE SYSTEM Section-6: Remote Printing and Printer Re-routing This section will assist in the implementation of printer devices used for remote printing, which require connection to an RS232 port and is considered part of the Inline system. Prior to programming, it is important to insure that the hardware connections necessary for each device are accomplished. As a basic rule, the following steps may be used for each peripheral device: 1.
INLINE SYSTEM 4. KP System Overview A Remote printer (KP) may be added to the UP-800 configuration when item printing to a remote location such as a kitchen or prep area is required. A system overview and example Device assignment assuming that KP #1 is used: Example KP Configuration: The following device assignments are considered based on the above configuration: KP Setup Term. Type Terminal No. 001 Master 002 1st Satellite 003 2nd Satellite KP #1 Device Assign Setup (Terminal No./Channel No.) Term.
INLINE SYSTEM 5. Standalone with IRC – (Minimum Setting) Procedure: Enter the SRV-Mode as outlined earlier ① Select [3 IRC SETTING] ② Select [1 TERMINAL SETTING] ③ Select [4 STD. WITH IRC] ④ Enter the desired IP ADDRESS followed by depressing the [ENTER] key Assignment Method: The IRC SETTING job will automatically CREATE the memory file allocation based on the KP preset being preset and initialize the I/O control for KP printing.
INLINE SYSTEM 6.
INLINE SYSTEM Related Programming Jobs: KP Printing SRV Mode SRV Menu / Job# Setting – System Preset 902-A Setting – System Preset 918-A, B, C Setting – System Preset 926-A, B Setting – System Preset 929-A Setting – Free Key 950 Description Inline operations are ENABLED A: Combo Text print selections B: PLU text RED print selections C: KP print output selections (grouping like items/double-size) A: Direct Voids/Past Void printing selections B: Refund print selections Media Key KP Print Format is De
INLINE SYSTEM 7. KP Printer Setting Options The option selections for KP#1 – KP#9 are preset in PGM2 mode. Second (Backup) Remote Printing: If an error occurs at the first assigned remote printer, then the system recovers automatically and prints the data at the assigned Second KP (backup). Duplicate Remote Printer Assignment: The UP-800 system is capable of assigning two remote printers to any item (department, PLU, and media keys) simultaneously.
INLINE SYSTEM More on KP Assignments Receipt Chit Assignment: In addition to the two printer assignments per item, there is also the capability to print those same items in remote printer format at the terminals own R/J printer. Expeditor Printer Assignment: The setting is performed through the assigning of a remote printer to a specific media key. This will initiate a "receipt" type order to be printed once the previously assigned media key has concluded sales.
INLINE SYSTEM Section-7: Inline Download Jobs When modifications are made to the Inline Master, system presets, keyboard and preset (pgm2) data programming, you can distribute the preset data from the master to all satellites in the network. The purpose is to keep the Inline system synchronized through the usage of program data download jobs (Master Æ Satellites). 1.
INLINE SYSTEM Assignment Method: For 2 MACHINE SELECT: choose each machine by toggling the [.] decimal key to change the selection from “NO” to “YES”. Please consider the general rules listed below when using this feature: • SRV Parameter (System Presets) jobs that may cause system malfunctions will not be downloaded 3. PGM2 Mode Download Jobs The Initial Download method for distributing preset data transmits the program data from the Master after the file area is cleared.
INLINE SYSTEM Enter PGM2-MODE by pressing the [MODE] key and select [6 PGM2 MODE] ① Select [22 INITIAL D/L] ② Select the desired file data (and their parameters) to be downloaded ③ Choose the Satellites to receive the file data (All/by each machine) Caution INITIAL D/L Job #27 ALL PGM will clear the Satellite’s totals if executed prior to performing the Z1 or Z2 reports Sharp Electronics Corporation Page 144 of 246
INLINE SYSTEM Maintenance Download Jobs The Maintenance Download method for distributing preset data transmits the program data from the Master without clearing the file area. This method is used when the preset data is modified after the initial installation.
INLINE SYSTEM Section-8: Data Clear Jobs In the event a problem has occurred within the Inline system, it is possible to manually clear selected status flags and memories to PGM2 Mode – Data Clear Jobs: PGM 2 Mode Menu 05 DATA CLEAR PGM2 –Mode Programming 1 T-LOG 2 CAPTURE DATA 3 TRANSACTION 4 HOURLY 5 DAILY NET 6 SIGN ON FLAG 7 GLU USED FLAG 8 OFFLINE ACCT 9 E.
INLINE SYSTEM Section-9: System Backup Master The UP-800’s Backup Master function is performed by one of the Satellites designated as a Backup Master that can execute the Master’s functions when trouble exists.
INLINE SYSTEM 2 Inline System Setup – with a Backup Master Please note that the SRV mode IRC SETTING job is combined with SYSTEM PRESET settings to enable a Backup Master that can provide the functions supported by the Master.
INLINE SYSTEM Backup Master – Minimum procedure Procedure: Enter the SRV-Mode as outlined earlier ① Select [2 SETTING] ② Select [SYSTEM PRESET] ③ Set SRV#920 = 7413 followed by [ENTER] key and then [CASH] to return to the SRV SETTING menu ④ Depress the [CANCEL] key to return to the SRV Main Menu ⑤ Select [3 IRC SETTING] ⑥ Select [1 TERMINAL SETTING] ⑦ Select [3 BACKUP MASTER] ⑧ Enter the desired IP ADDRESS along with choosing the desired parameters: • PLU/UPC Centralized/Individual • PLU/UPC STOCK Centrali
INLINE SYSTEM Master – Minimum procedure The assumption is that the machine, which is designated as the Master, has a Standalone program defined prior to the following procedure.
INLINE SYSTEM Procedure (cont.): ⑩ Enter the IP ADDRESS4 for the Master ⑪ Enter the MACHINE No. for the Master ⑫ Repeat steps 10 and 11 for every terminal in the Inline system and depress [CASH] after the entry of the last terminal’s machine number has been entered The entry of the Backup Master’s machine no. will appear ⑬ Enter the BMA MACHINE NO.
INLINE SYSTEM Related Programming Jobs: Backup Master SRV Mode SRV Mode Menu / Job# Description Setting – System Preset 920-A, B, C, D Inline Terminal setting No. 38: Server No. 42: GLU/PBLU (All) Setting - File No. 43: Closed GLU No.
INLINE SYSTEM Recovery Declaration – Backup Master and Master Assignment Method: This operation is enabled for use when the Master or Backup Master is recovered.
INLINE SYSTEM Section-10: Inline System Report List 1. Inline System Reports – Master and Backup Master Report Name DEPT DEPT.IND.GROUP DEPT.GROUP TOTAL MARK DOWN FOR DEPT PLU BY RANGE PLU BY DEPT PLU IND.GROUP TOTAL PLU GROUP TOTAL PLU STOCK PLU COST PLU TOP 20 PLU ZERO SALES PLU ZERO SALES DEPT PLU MINIMUM STOCK PLU GROUP BY HOURLY TRANSACTION CID TAX ALL SERVER IND.
INLINE SYSTEM Assignment Method: All reports are printed on the Report printer if assigned as a device.
INLINE SYSTEM 2. Individual Reports – All Machines Report Name DEPT DEPT.IND.GROUP DEPT.GROUP TOTAL MARK DOWN FOR DEPT PLU BY RANGE PLU PICK UP PLU BY DEPT PLU IND.GROUP TOTAL PLU GROUP TOTAL PLU STOCK PLU COST PLU STOCK PICK PLU ZERO SALES PLU ZERO SALES DEPT PLU MINIMUM STOCK PLU CATEGORY TRANSACTION DYNAMIC UPC D-UPC PICK UP D-UPC By Dept CID TAX POSITIVE CHECK ALL SERVER IND.
INLINE SYSTEM Assignment Method: All reports are printed on the Report printer if assigned as a device.
INLINE SYSTEM Section-11: Error Handling When an error in the Inline system occurs, a corresponding message is displayed. When troubleshooting an Inline system, please refer to the Error Message table below: 1. Types of Errors General Error Messages: More on Type Errors In the event you have a different ROM version between the Master and the Satellites it is probable that you will experience a [TYPE ERROR]. This will be displayed when performing the PGM2 [INITIAL D/L] – [21 ALL PGM] download function.
INLINE SYSTEM Server Sign On/Off Error Processing There are two methods of error handling for the Server function. When an error occurs during the Server sign-on a “Lock” error will result. When there is an error upon Server sign-off process the Manager Function is initiated.
INLINE SYSTEM IMPORTANT: When in an Inline system with a Backup Master, the recommended selection should be to depress [ABORT] followed by the execution of the [MASTER DECLARATION]. This causes the Satellite to place the Server/GLU data in an error-save file and terminates that transaction. Thereafter when the Master Declaration is performed, the data is recovered.
INLINE SYSTEM Assignment Method: Once the Master is recovered, reopen the GLU (xxxxxxxx Æ [PBAL]) and finalize normally.
INLINE SYSTEM KP Printer Error Processing The error processing for print data that is output to a kitchen printer using the Inline system will result in initiating the Manager Function or some related error depending on the circumstances at the time of sending the data.
INLINE SYSTEM 2. Manager Retry Function The Manager Retry function is selected as “Enabled” or “Disabled” and related to Inline transmissions and the T-Log polling functions.
INLINE SYSTEM Glossary of Terms This network of point of sale systems and printers is controlled by a Master terminal. The master is analogous to the file server in a PC LAN. The Master unit controls the issuing of guest check numbers, stores sales data, and coordinates communication between all nodes (Satellites) connected to the inline system. The UP-800 inline system also provides for a backup to the Master called the Backup Master.
Section - 6: Communications -0- Page 165 of 246
COMMUNICATIONS Section-1: Overview This section has been developed to assist in the implementation of a Back Office Application, which requires connection to an RS232 port or TCP/IP external host devices. The following devices are considered peripheral devices: Communication Functions No. Function 1 Back Office Communications 2 Manager Work Station 3 Credit Card Authorization Abbreviation Online MWS See Section - 7 1.
COMMUNICATIONS 1. SRV-mode Program Readings: List of SRV-mode Program Reports: Device Assignment Mode SRV-Mode Main Menu 1 READING Sub Menu 2 DEVICE CONFIG Enter the SRV-Mode as outlined earlier ① Select [1 READING] ② Select [2 DEVICE CONFIG] Caution: When adding any communication functions, it is critical to note that peripheral devices cannot be assigned to the same channel no. Please verify that multiple type devices are not assigned to the same channel no.
COMMUNICATIONS 2. PGM-mode Program Readings: List of PGM2-mode Program Reports: Communications List Mode Main Menu PGM2-Mode 10 ONLINE READING 18 MWS READING Procedure – Online: Enter the PGM2-Mode by pressing [MODE] and selecting [6 PGM2 MODE] ① Select [10 ONLINE READING] ② Select [1 DISPLAY] to view the report on the touch-screen or select [2 REPORT PRINTER] to print a hard copy. Assignment Method: The ONLINE NO. assignment is required only at the Master or Standalone machine.
COMMUNICATIONS Section-2: Online via RS-232 Prior to programming, it is important that the hardware connections necessary for Online communications are accomplished. As a basic rule, the following steps may be used whether the online connection is direct to a PC or a modem. 1. Connecting the UP-800: Procedure: ① Connect the specified RS232 cable to the desired Channel to be assigned ② Install a ferrite core (part no.
COMMUNICATIONS 3. CN1 and CN2 Connector: CH1 utilizes a standard PC-type COM Port - EIA-574 RS-232 pin out on a DB-9 pin used for Asynchronous Data for RS232. CH3 and CH4 utilizes a Modular Jack RJ45 8 pin type COM Port for RS232.
COMMUNICATIONS 4. Conversion Cable With the exception of printers, to attach devices to CN 3 & 4 a DB9 to RJ45 Conversion Cable is required. See the appropriate peripheral for other cable requirements.
COMMUNICATIONS Section-3: RS232 Communications Setup Communications setup programming consists of SRV and PGM2 mode programming, which define the parameters which make up the UP-800 system. 1. Related Programming Jobs: Online System SRV Mode: SRV-Mode Related Jobs SRV Mode Menu / Job No.
COMMUNICATIONS PGM-Mode: PGM Mode Job Listing PGM2 –Mode 11 Online Setting Master Satellite Procedure – Online: Enter the PGM2-Mode by pressing the [MODE] button and choosing [6 PGM2 MODE]. ① Select [11 ONLINE SETTING] ② Enter the desired parameters – usually prescribed by the application software company: • Terminal No.
COMMUNICATIONS 2.
COMMUNICATIONS 9-to-25 pin Connection Cable The pin outs for a direct connection to a PC are shown below Sharp Electronics Corporation Page 175 of 246
COMMUNICATIONS 9-to-25 pin Connection Cable The pin outs for a direct connection to a Hayes Modem are shown below: Sharp Electronics Corporation Page 176 of 246
COMMUNICATIONS Section-4: MWS Setup In simplistic terms, the UP-800 Online functions may be accomplished using the LAN connection instead of the RS232 connection when the PC can be directly connected to the Inline system. 1. Basic Configuration 2.
COMMUNICATIONS Section-5: MWS Connection using the Inline System Prior to programming, it is important to insure that the hardware connections necessary for each terminal are accomplished. As a basic rule, the following steps may be used for the UP-800 connection to an Inline system: 1. Connecting the UP-800: Procedure: 1. Connect the specified LAN cable to the Ethernet port marked “LAN” 2. Install a ferrite core (part no.
COMMUNICATIONS Section-6: MWS Communications Setup Once the Inline System has been properly established, the communications setup programming consists of a single PGM2 – mode-programming job, which defines the parameters which make up the UP-800 MWS IP connection. 1. Related Programming Jobs: MWS System Procedure – MWS: Enter PGM2-Mode by pressing the MODE key and selecting 6 PGM2 MODE ① Select [ 19 MWS SETTING] ② Enter the desired parameters – usually prescribed by the application software company: 1.
COMMUNICATIONS Glossary - More on RS232 Independent channels are established for two-way (full-duplex) communications. The RS232 signals are represented by voltage levels with respect to a system common (power / logic ground). The "idle" state (MARK) has the signal level negative with respect to common, and the "active" state (SPACE) has the signal level positive with respect to common. RS232 has numerous handshaking lines (primarily used with modems), and also specifies a communications protocol.
COMMUNICATIONS More on Cabling Cabling considerations - you should use cabling made for RS-232 data communications using a high quality low capacitance data grade cable. The standard maxim length is 50' but if data is Async you can increase that distance with a good grade of cable. The RS-232 signal on a single cable is impossible to screen effectively for noise. By screening (or shielding) the entire cable you can reduce the influence of outside noise, but internally generated noise remains a problem.
COMMUNICATIONS Solid and Stranded Conductors come in two variations, solid and stranded. Solid (Figure 1) offers slightly lower resistance. The key to solid conductors is better performance at high frequencies. Figure 1 Stranded (Figure 2) offers greater flexibility that is limpness, and greater "flex-life", or flexes until failure. Figure 2 Multiconductor As the name implies, multi conductor cables consist of many conductors. (Figure 3.
COMMUNICATIONS Twisted Pairs Twisted pairs (Figure 4) consist of two insulated wires twisted together. They are specifically intended for carrying. Twisted pairs offer low noise pick-up and low noise emission from a cable because it is a balanced line and because a balanced line offers "common-mode noise rejection". Balanced Line A balanced line is a configuration where two wires are kept close together, usually by twisting them (Figure 5).
COMMUNICATIONS When Noise Appears: Noise is a fact of life. It is electromagnetic radiation and can come from many sources including fluorescent lighting, motors, car ignition systems, equipment such as hospital analyzers, transmission equipment from CB’s, truck, taxis, radio and television broadcasters, and natural sources such as the sun. When noise appears, and hits the two wires in our twisted pairs (Figure 6), the electromagnetic radiation of the noise induces a voltage in both wires.
COMMUNICATIONS Shielding Shields are added to twisted pairs, or multiconductor cables, to help prevent in ingress (interference) or egress (radiation) of noise. Shields are an inherent part of coax cable. There are six basic shield configurations: • Unshielded o Twisted pairs, especially in data, are often unshielded. Coax, by definition, cannot be unshielded. • Serve/spiral shields o Serve or spiral shields are simply wound around the inner conductors.
COMMUNICATIONS Foil shields are the easiest and cheapest to apply. They can be applied as fast as the cable will run. Foil shields actually consist of two layers, a metal layer and a plastic substrate of polyester. This can be easily seen since the foil is silver on one side and colored (red, blue green or other colors) on the plastic side. Since foil shields lack the mass and low resistance of a braid shields, the exhibit poor to average low-frequency performance.
COMMUNICATIONS More on the Type Wire Wire Gauge The size of each wire is describes as the gauge size, and is measured in units of American Wire Gauge (AWG). Below is a list of gages with a description of how small or large that size is: 40 AWG 30 AWG 20 AWG 10 AWG 1 AWG 1/0 smaller than a hair sewing thread diameter of a pin knitting needle pencil "1-aught" finger Resistance The choice of metal, the gauge size of the wire, and the length of the wire can determine the resistance of any conductor.
COMMUNICATIONS While cables do have capacitance, it is very small, due mostly to the fact that the wires are also small. Capacitance in cables is almost always measured in picofarads-per-foot. (pF/ft.) A picofarad is a trillionth of a farad, the unit of capacitance. So why would we have any interest in an effect that small? Because you don’t use just one foot of cable. Most often you are using tens, hundreds, even thousands of feet. And this capacitive effect adds up. That is, a 1,000-ft.
COMMUNICATIONS Of all the effects of frequency on a cable, impedance is the hardest specification to understand. That is because it is the sum-total effect of resistance, capacitance, and inductance when a frequency or band of frequencies is applied to the cable. Since it describes the "total opposition to current flow" caused by these three factors, it too is measured in Ohms.
Section – 7: EFT & GIFT CARD Page 190 of 246
EFT&GIFT CARD Section-1: General Overview UP-800 Supported Functions The UP-800 POS terminal will support the following functions: No.
EFT&GIFT CARD General Guidelines The general guideline for implementing a successful installation is outlined below Selling Credit Card Solution Process Merchant Parameter form Important The merchant form must be filled out entirely Week-1 Order Equipment Schedule 2 ½ Weeks from beginning to end when installing a credit card solution Setup Equipment Week-2 Precaution Install Equipment Week 2.
EFT&GIFT CARD Section-2: Programming Principles The UP-800 POS terminal incorporates the use of certain function keys to be used when making programming changes. To simplify programming, please review the below list of function keys and usages listed below: Function K K I The UP, DOWN, LEFT and RIGHT arrow keys are used to navigate within the specified menu and/or preset entry field.
EFT&GIFT CARD 1. Entering SRV-Mode/Program Reset To enter SRV Mode programming or to perform a program reset, you must toggle the Reset Switch to the on or forward position and then back to the original off position. Procedure: ① Unscrew the plate covering the Reset Switch to gain access ② Set the Reset Switch to the “ON” or forward position ③ Set the Reset Switch to the “OFF” or original position. ④ Reattach the plate covering the Reset Switch.
EFT&GIFT CARD 1. SRV-mode Program Readings: List of SRV-mode Program Reports: EFT Related Jobs Mode SRV-Mode Main Menu 1 READING Sub Menu 1 SYSTEM PRESET 2 DEVICE CONFIG Procedure – System Preset: ① Enter the SRV-Mode as previously outlined ② Select [1 READING] ③ Select [1 SYSTEM PRESET] ④ Select [1 DISPLAY] to view the report on the touch-screen or [2 REPORT PRINTER] to generate a hard copy.
EFT&GIFT CARD 2. PGM-mode Program Readings: The PGM mode readings for credit card devices are also associated to the other presets readings (ex: Media Keys, etc.) that may be found within each section.
EFT&GIFT CARD Section-3: EFT Related Programming EFT (Electronic Funds Transfer) related programming includes Credit, Check and Debit card authorization setup, which consist of service-mode and PGM-mode programming jobs, which define the UP-800 system capabilities. Recommendations: Recommended Sequence for programming: Please complete the SRV-mode and PGM-mode sections in the order outlined below: ① Always back up your existing program prior to adding Credit and/or Debit Card Authorization.
EFT&GIFT CARD Related Programming Jobs: EFT System System Presets: SRV Menu / Job# Description SRV Mode - Device Config 902-B SRV Mode – System Presets 902-C 903-B 906-B 980-B SRV Mode – Free Key EFT PIN Pad IC Card Gift Reload Command to DataTran/Ref # and AP code entry at Gift Sales in Void Gift Card Command to DataTran Printing of Gift Card No. for Activate/Reload Enable Hash/Gift department Hash/Gift Department Affect Hourly Sales Function No. 42 CHARGE TIP (Charge Tip) Function No.
EFT&GIFT CARD NOTE: These are minimal settings related to credit/gift card function for the terminals. More programming may be necessary as per end user specifications. Caution: Making changes to the Systems Presets that are related to Inline System control will require the execution of the IRC SETTING job.
EFT&GIFT CARD 1. Device Assign Settings The SRV-mode programming of the UP-800 consists of Device Assignment, System Presets, Free Key layout and File Allocation. The recommended settings are described below: EFT The EFT device may be added to the UP-800 configuration when EFT functions are required.
EFT&GIFT CARD PIN Pad The PIN Pad device may be added to the UP-800 configuration when Debit Card w/ PIN entry functions are required.
EFT&GIFT CARD NOTE: When the IC Card device is assigned to the desired Channel No., it is recommended that a PROGRAM Reset be performed. Assignment Method: The CHANNEL NO. assignment is required at every machine where the IC CARD device. Please consider the general rules listed below when using this feature: • No other device can be assigned to a Channel where a the IC Card is already assigned (ex: SCALE) 2.
EFT&GIFT CARD NOTE: SRV#918 and #921 are related to the Server Tip Paid function, which impacts the usage of the Edit Tip entry used for Credit Card Authorization. 3. Free Key Layout Settings The Function keys required and the description for recommended usage are shown below: Recommended Function Keys Function Func.No. 233 CA2; The CASH2 media key is preset for Debit settlement Func.No. 237-245 CHECK1-9; the check media keys are preset for Checks and/or Check Card settlements (w/o MICR).
EFT&GIFT CARD NOTE: When placing Function keys on the keyboard please refer to the Free Key Layout section for further information 4. File Allocation Allocation of memory files is necessary when Guest Checks and the Edit Tip function are requirements. The Edit Tip function is intended for adding the CH TIP to a guest check after the check has been previously settled by the patron's credit card.
EFT&GIFT CARD ⑪ Enter the desired parameters: RECORD = GLU Index (+) 1 ⑫ Depress the [ENTER] key to finalize the settings ⑬ Depress the [CANCEL] key to return to the SRV mode Main Menu Allocation Method: AUTO GLU GENERATE Allocated at the Standalone, Master, Satellite and Backup Master (based on SRV Job #921-B).
EFT&GIFT CARD 5. PGM2 mode programming: The PGM2 mode-programming settings outlined in this section are recommended settings for a typical implementation of the UP-800 EFT function for credit card, debit card and/or personal checks.
EFT&GIFT CARD PIN Pad Settings: Procedure: Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE] ① Select [15 EFT SETTING] ② Select [2 PIN PAD] ③ Set the following parameters time-out values as shown below followed by depressing the [ENTER] key o TIMEOUT1 = 010 o TIMEOUT2 = 099 o BAUD RATE = 9600 bps ④ Depress the [ENTER] key to finalize the settings ⑤ Depress [CANCEL] when at the EFT SETTING sub-menu to exit to the PGM2 MainMenu NOTE: The PIN Pad settings are preset to the recommend
EFT&GIFT CARD Department and PLU Programming Settings (Gift Card): Procedure: Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE] ① ② ③ ④ Select [02 SETTING] Select [01 ARTICLE] Select [01 DEPARTMENT] Create two new departments or select departments which are not being utilized. At a minimum: a. For the first department, set its Department Type to GIFT and set the other parameters accordingly. b.
EFT&GIFT CARD ④ Select the desired Charge media key(s) to be used for Credit Cards (CHARGE1 – CHARGE9) ⑤ Enter the desired parameters and at minimum, set the following parameters: • EFT/ACCT PROG. EFT Compulsory • EFT: Dial • EFT TYPE: Credit • Card# Print: Yes or No • Card# Format: Full or Partial • Sign.
EFT&GIFT CARD The Check card is actually a form of debit, but is processed in a similar fashion to credit cards when using the DataTran unit. Additionally, some requirements that exist for Credit cards (ex: signature, adding tips, etc.) are also a requirement when this type of card finalizes the sales transaction. Assignment Method: To keep the system balancing simple, we recommend that a single Charge media key be preset for all Check cards.
EFT&GIFT CARD Assignment Method: For terminal-based host systems (batch operations required), it is recommended to select a single CHECK media key when settling personal checks to simplify operations for the operator. Please consider the general rules listed below when using this feature: • When the Tip Line is not desired, then preset Sign.
EFT&GIFT CARD Gift Card Finalization Keys: Procedure: Enter the PGM2-Mode by depressing the [MODE] key and selection [6 PGM2 MODE] ① Select [02 SETTING] ② Select [05 MEDIA] ③ Select [02 CHECK] ④ Select the desired Check media key(s) to be used for Gift Card Redemptions (CHECK1 – CHECK9) ⑤ Enter the desired parameters: • EFT/ACCT PROG.: EFT Compulsory • EFT: Dial • EFT Type: GIFT • Card# Print: No • Card# Format: Full • Sign.
EFT&GIFT CARD • • • • • • • • EFT: EFT Type: Card# Print: Card# Format: Sign. Line Print: Card Holder Print: Expiration Date Print: Number of Receipts: Dial AUTH-ONLY / POST-AUTH* Yes or No Full or Partial Yes or No Yes or No Yes or No 0–9 ⑥ Depress [CASH] when all settings are completed to exit to the PGM2 Cash Sub-Menu ⑦ Depress [CANCEL] to exit the Cash Sub-Menu and return to the Media preset menu NOTE: A POST-AUTH finalization key is required to settle the Auth-Only transaction.
EFT&GIFT CARD Section-4: DataTran Functions When implementing the DataTran modem, select functions have been incorporated to allow for remote support and management of EFT enabled terminals.
EFT&GIFT CARD Required at the start of each day, this procedure prepares the DataTran for processing credit cards. Procedure: Press the [MODE] key and choose [3 X1/Z1 MODE] ① Select [6 EFT] ② Select [1 EFT] ③ Select [1 BATCH EXECUTE] ④ Select [1 OPEN BATCH] to print a receipt chit ⑤ Depress [CANCEL] to exit and return to REG-mode NOTE: When the Open Batch operation is executed when the batch is already open, the “Batch Already Open” message will be returned.
EFT&GIFT CARD 3. DataTran Close Batch: Required at the end of each day, this procedure posts the credit, check and debit transactions to the clearinghouse. Procedure: Press the [MODE] key and choose [3 X1/Z1 MODE] ① Select [6 EFT] ② Select [1 EFT] ③ Select [1 BATCH EXECUTE] ④ Select [2 CLOSE BATCH] this will automatically start to print a chit.
EFT&GIFT CARD 4. DataTran Clear Batch: This procedure should only be used under the direction of Sharp or authorized dealer. All Transaction in the DataTran will be erased. Procedure: Press the [MODE] key and choose [3 X1/Z1 MODE] ⑥ Select [6 EFT] ⑦ Select [1 EFT] ① Select [1 BATCH EXECUTE] ② Select [3 CLEAR BATCH] This will automatically start to print a chit. ③ Depress [CANCEL] to exit and return to REG-mode CAUTION: When the Clear Batch operation is executed the totals within the batch are eliminated.
EFT&GIFT CARD ⑥ This will automatically start to print a record of the change ⑦ Depress [CANCEL] to exit and return to REG-mode CAUTION: The Change Batch operation is executed under certain circumstances such as when the storeowner changes the type processor to be used for settlements. Only execute this job when informed to do so. Print Example: CHANGE BATCH message is printed 6.
EFT&GIFT CARD ① ② ③ ④ Select [15 EFT SETTING] Select [1 EFT] Select [3 DIAL IN] – the UP-800 will initiate the Dial In operation Depress [CANCEL] to exit and return to REG-mode When the load is complete the version message is printed on the journal printer NOTE: The Dial In operation may be executed when prior notification to Datacap has been arranged and the merchant parameters are prepared. IMPORTANT: Extra charges may apply - please verify the type of service you are eligible for.
EFT&GIFT CARD Section-5: Sales Operations There are three basic sales operations in REG-mode, which may or may not be settled by the EFT. Finalization method outlined in the next section. They are 1-Normal, 2-Guest Check and 3Employee Sales. UP-800 Sales Finalization Methods Finalization of sales entries that require "Electronics Funds Transfer" (EFT) may be accomplished using one of the following methods outlined in the chart below.
EFT&GIFT CARD 1. Finalization with a Credit Card Finalizations of sales entries are accomplished with two methods through the Charge media keys. Credit Cards Finalization Example Operation: Card Swipe Method GLU entry Item Entry SBTL PAYMENT VISA Select Type Media < SWIPE CARD is PROMPTED > Swipe Card M/C AMEX Check card NOTE: When a [CH TIP] entry exists, the sale must be finalized to the Charge media key by the amount of the Tip at a minimum in order to complete the sale.
EFT&GIFT CARD 2. More on Guest Check Finalization with Credit Cards When using the Guest Check function of the UP-800 and if multiple persons in the party wish to make payments using their individual credit cards, two methods are available for credit card settlement: • Bill Separate • Individual Payment NOTE: A “Split-Tender” will not be sufficient nor recommended in the above situation because the Bill# is only generated during a Guest Check operation.
EFT&GIFT CARD Guest Check Entry – with Individual Payment When guest check entries have been entered using [COVER COUNT] and [PERSON#] entries, it is possible to individually pay by the person, which separates the Bill into multiple payments. Example Operation: Usage Method: For further details on making sales entries, please refer to the UP-800 Instruction Manual.
EFT&GIFT CARD 3. Finalization with a Check Finalizations of sales entries are accomplished with manual data entry when using the Check media keys. Example Operation: Check Entry Method GLU entry Item Entry SBTL Check 1-4 < AMOUNT is PROMPTED > Enter Check Amount ENTER Enter License # ENTER Enter DOB ENTER Enter State Code ENTER Usage Method: For further details on making sales entries, please refer to the UP-800 Instruction Manual.
EFT&GIFT CARD 4. Finalization with a Debit Finalization of sales entries with a Debit media will require PIN data entry when using the Debit media keys. Example Operation: Debit Entry Method GLU entry Item Entry SBTL Debit Enter Amount ENTER < SWIPE CARD is PROMPTED > Swipe Card < ENTER PIN is PROMPTED > Enter PIN at Verifone PINpad Usage Method: For further details on making sales entries, please refer to the UP-800 Instruction Manual.
EFT&GIFT CARD 5. Edit Tip Function The Edit Tip function is provided when a Guest Check has been finalized through a Media key which has been preset to “Retain” the Closed Check with the Closed GLU file. To modify/add a Tip Amount is to be added/modified the below procedure may be used: Example Operation: BILL NO.
EFT&GIFT CARD 6. Auth-only Sales The UP-800 allows support for Authorization only requests, which may be used advances, will be made against a credit card (i.e. bar tab, etc). Example Operation: GLU entry Item Entry SBTL CHG MENU Select Auth-Only < SWIPE CARD is PROMPTED > Swipe Card AUTH Usage Method: For further details on making sales entries, please refer to the UP-800 Instruction Manual.
EFT&GIFT CARD Section-6: Correction Operations In order to provide the operator with the functions necessary to correct or adjust over rings and invalid entries, it is important to understand the correction functions available and is indicated in the chart below.
EFT&GIFT CARD 1. Void Corrections In the event that a sales entry was incorrectly settled, it is possible to VOID that entry.
EFT&GIFT CARD Example Receipts Example: Sharp Electronics Corporation Page 230 of 246
EFT&GIFT CARD 2. Refund Corrections In the event that a sales item is returned, it is possible to refund that entry or sales transaction. IMPORTANT: Prior to making a Refund entry, it is recommended that you execute the Local Inquiry report and locate the original receipt/bill so that all pertinent information is available prior to operation.
EFT&GIFT CARD Example Receipt Example Receipts: Sharp Electronics Corporation Page 232 of 246
EFT&GIFT CARD Section-7: Reports Operations The UP-800 interface provides certain commands so the contents of the DataTran may be printed in a format allowing reconciliation between the POS terminal and the DataTran prior to executing the batch operations for closing the business day. An important factor to keep in mind is which network provider is being used and the type of service that is being provided.
EFT&GIFT CARD 1. DataTran Inquiry Report Examples Local Summary: Procedure: Press the [MODE] key and choose [3 X1/Z1 MODE] ① Select [6 EFT] ② Select [1 EFT] ③ Select [2 REPORT] ④ Select [1 LOCAL SUMMARY] to print a hard copy of the DataTran data ⑤ Depress [CANCEL] to exit and return to REG-mode o After the Local Summary report finishes, the menu returns to the REPORT Sub-menu.
EFT&GIFT CARD Local Inquiry: Procedure: Press the [MODE] key and choose [3 X1/Z1 MODE] ① Select [6 EFT] ② Select [1 EFT] ③ Select [2 REPORT] ④ Select [2 LOCAL INQUIRY] to print a hard copy of the DataTran data ⑤ Depress [CANCEL] to exit o After the Local Inquiry report finishes, the menu returns to the REPORT Sub-menu.
EFT&GIFT CARD 2. Associated UP-800 Report Examples Depending on the UP-800 system configuration, the procedure will vary for taking the related reports used to cross-balance the system against the DataTran reports.
EFT&GIFT CARD Server Report – Individual or All For this example the UP-800 Standalone report is shown below: Procedure: Press the [MODE] key and choose [3 X1/Z1 MODE] ① Select [2 RESETTING] ② Select [15 IND.
EFT&GIFT CARD Closed GLU Report For this example the UP-800 Standalone report is shown below: Procedure: Press the [MODE] key and choose [3 X1/Z1 MODE] ① Select [2 RESETTING] ② Select [19 CLOSED GLU] ③ Select [1 DISPLAY] to view the report on the touch-screen or [2 REPORT PRINTER] to generate a hard copy ④ Depress [CANCEL] to exit Example Report: Sharp Electronics Corporation Page 238 of 246
EFT&GIFT CARD Glossary of Terms The interface for credit and debit card authorization for the UP-800 will introduce new terminology, which you should understand prior to installing the EFT solution. For those not already familiar with the terminology associated to processing payments electronically, the definition below may be helpful. Terminology 1. Network Programming Involves the Merchant Set Up information stored within the DataTran unit.
EFT&GIFT CARD DataTran Command Reference The following table cross-references the POS functions to the DataTran command functions: Category ECR Function Dial In Setup Dial Out Initialize Operations Corrections Tips DataTran Command AT&UF1, AT&UH AT&UF1, AT&UH, AT&UP96 AT&UF1, AT&C1, AT&UT0, AT&UT1, AT&UP98, AT&UP96 Credit AT&UM4 Check AT&UM2 Debit AT&UM4, AT&US1, AT&UV3 Auth AT&UM1 Post Auth AT&UM13 VOID Credit AT&UI6, AT&UI8, AT&UM9 Refund Credit AT&UM8 Refund Debit AT&UM8, AT&US1,
EFT&GIFT CARD Quick Setup The following table summarizes the quick set up procedure for the UP-800. It assumes that the DataTran has been received with the merchant parameters loaded or that the DataTran has been loaded with a Demo program. Step ECR Mode 1 Action Install all Options (RAM, Etc.) Off 2 Connect all Peripherals (DataTran, etc.
Section – 8: SD CARD UTILITIES -0- Page 242 of 246
SD Card Utilities Section-1: Overview The UP-800 POS Terminal has a SD Memory card slot which is used for saving or loading the terminals data. In order to access the SD Functions, you will need to be in SRV Mode. The SD Card slot is located on the right hand side of the unit. NOTE: This model supports SD cards only. The use of any other types of SD cards, such as miniSD, microSD, etc. with an adapter, is not supported. 1. Formatting the SD memory card: You can format the SD card from the UP-800.
SD Card Utilities The folder structure on the SD memory card is as follows: 3. Loading or Saving Data The UP-800 supports the loading of programming data and ALLRAM data and supports the saving of sales data, electronic journal data, or programming data to the SD memory card. NOTE: You must set the correct folder name before any saving or loading operation. Failure to do so will result in unintentionally overwriting a program. Load Procedure: • • • • • Perform a PROGRAM RESET to enter SRV mode.
SD Card Utilities Usage Method: Insure that you know whether or not the optional Memory was installed when this program was initially saved prior to sending the ALL RAM data to the UP-800 Please consider the general rules listed below when using this feature: • For the In-Line Configuration please insure the system is not physically connected to a network during transmission IMPORTANT: A PROGRAM RESET is MANDATORY after the completion of this function 4. Error Codes 5.
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