POS TERMINAL INTER-REGISTER COMMUNICATION SYSTEM MODEL UP-800F UP-810F INSTRUCTION MANUAL
TABLE OF CONTENTS Introduction ·············································································································································3 1 Inline Operation ·······································································································································4 1.
3 IRC Programming··································································································································38 1. Setting the machine numbers – master and satellite············································································38 2. Setting the terminal numbers (IRC machine numbers) for satellites ····················································39 3.
Introduction The UP-800F/UP-810F inter-register communication (IRC) system consists of one master machine and up to 31 satellite machines which are all interconnected by the local area network (LAN) to provide data transmission among them. This system allows the manager to exercise centralized control over the satellites through the master. LAN Master Satellite Satellite Max. 31 satellites • One of the satellites may be used as a back-up master.
1 Inline Operation 1. Message display (1) Message displayed during inline communication 1)The message as shown below is displayed at the master which is engaged in IRC transmission. ex.: SENDING DATA NOTE The above message is also displayed at the satellite which is engaged in transmission for system resetting. 2)The machine number of the satellite communicating with the master is displayed at the master after the start of IRC transmission. ex.
(2) Error messages If an error occurs, a corresponding error message is displayed. To clear an error message, press the L key. For error messages, see the table below. List of error messages Error messages (Default) Description RETRY • This message prompts you to retry communication with the machine which you BUSY • The target machine is busy. CODE NOT FREE • The specified clerk has signed on at another machine. have failed to communicate. • The entered GLU code is in use.
2. Open store operation (OPXZ mode) – master and satellite When the open store operation is performed at the master, the IRC system is opened. POS can send AT command by this job. This function controls a modem, but doesn't have control over registration and T-LOG. The procedure for the open store operation is as follows. Select “OPEN STORE” from the OPXZ mode window and press the e key. NOTE • You can also perform the open store operation at each satellite.
3. Close store operation (OPXZ mode) – master and satellite When the close store operation is performed at the master, the IRC system is closed. POS can send AT command by this job. This function controls a modem, but doesn’t have control over registration and T-LOG. The procedure for the close store operation is as follows. Select “CLOSE STORE” from the OPXZ mode window and press the e key. NOTE • You can also perform the close store operation at each satellite.
4. Clerk system In the IRC system, the following two types of clerk file systems are available: a centralized system and an individual system. In the centralized clerk file system, the master manages transaction data on clerks within the IRC system. In the individual clerk file system, each machine manages its clerk transaction data. In choosing the type of clerk system, consult your authorized SHARP dealer.
1) When the clerk signs on at a machine other than the one used in his or her previous operation: In this case, the overlapped clerk data is sent from the master to the satellite (transfer of overlapped clerk data). 2) When the clerk signs on at the same satellite as the one used in his or her previous operation: In this case, no data transfer occurs between the master and the satellite but the data stored in the save file of the satellite is called back. This permits quicker data look-up than above in 1).
5. Sign-on operation (clerk assignment) (REG mode/MGR mode) The sign-on operation is intended to assign a clerk to a machine (satellite/master) and enable him or her to make registrations at the machine. If a clerk successfully signs on at a machine, his or her clerk code appears on the LCD of the machine. Sign-on procedure (This procedure is the same as for clerk assignment at a standalone machine.) Clerk assignment • For the contactless clerk key system: Set a corresponding clerk key to the clerk switch.
6. Clerk sign-on report A clerk sign-on report can be generated at the master. This report is used to know which clerks have signed on at which machines. Report generation procedure 1. Enter the PGM2 mode from the mode selection window. 2. Select “READING” and press the e key. The READING window will appear. 3. Select “INLINE CONFIG” and press the e key. The INLINE READING window will appear. 4. Select “SIGN ON CLERK” and press the e key. The OUTPUT TO window will appear. 5.
7. Sign-off operation (cancellation of clerk assignment) (REG mode/MGR mode) The sign-off operation is intended to cancel the assignment of a clerk to a machine and terminate his or her registration operation. The sign-off operation at a machine (master or satellite) can be done only for the clerk who has signed on at the machine and are not in the middle of a registration entry. Sign-off procedure • For the contactless clerk key system: Remove the contactless clerk key.
8. Downloading the contents of the programming to satellites – master When you have completed the programming at the master, you can distribute the preset data from the master to all or desired satellites in the IRC system. (1) Initial downloading For initial setup of the IRC system, follow the downloading procedure below. When the preset data in the master is downloaded to each satellite, existing preset data in the satellite, if any, is cleared. 1. Enter the PGM2 mode from the mode selection window. 2.
(2) Maintenance downloading To update the preset data for the IRC system, follow the downloading procedure below. The preset data in the master is downloaded to each satellite without clearing its existing preset data. 1. Enter the PGM2 mode from the mode selection window. 2. Select “MAINTE. D/L” and press the e key. The MAINTENANCE D/L window will appear. 3. Select a preset data item for maintenance and press the e key. Enter an appropriate code range if needed. The MACHINE No. window will appear. 4.
List of downloading jobs (PGM2 mode) Downloading Jobs Item Description INITIAL D/L DEPT Department preset data (Preset data copying with DIRECT KEY Dept./PLU key preset data for direct depts.
NOTE 16 • The PLU/EAN file (INITIAL D/L and MAINTENANCE D/L) does not include stock data. • The OPTION file includes the following data: Optional feature preset, EAN deletion term, scale preset, happy hour, zero skip, general report format, trans. report format, clerk report format, hourly report, stacked report, drawer alarm, screen save time, customer control program, bonus point, bonus point redemption table and auto key preset data. • The MESSAGE file includes the following data: Logo text, dept.
9. Look-up and updating of the GLU file In the IRC system, the following two types of GLU file allocation system are available: a centralized system and an individual system. In choosing the type of GLU file system, please consult your authorized SHARP dealer. (1) Centralized GLU file system In this system, the GLU file exists only in the master. All satellites in the IRC system can access the GLU file in the master for registration.
10. PLU/EAN stock control In the IRC system, the following two systems for PLU/EAN stock control are available: a centralized system and an individual system. In choosing the type of PLU/EAN stock control system, please consult your authorized SHARP dealer. Centralized system Preset stock data is stored only in the master. Stock data in each satellite must be zero before a PLU/EAN entry is made.
11. T-LOG polling All REG-mode transaction data in each satellite is saved in its T-LOG buffer. T-LOG polling is a data collecting system in which the master collects data from the T-LOG buffers in satellites. A request for T-LOG polling is issued from the satellite to the master when the number of data records in its T-LOG buffer exceeds a predetermined number. As the master detects such a request, it starts collecting T-LOG buffer data.
12. PLU/EAN data control In the IRC system, the following two systems for PLU/EAN data control are available: a centralized system and an individual system. In choosing the type of PLU/EAN data control system, please consult your authorized SHARP dealer. Centralized system PLU/EAN sales data is centrally controlled by the master. PLU/EAN sales data which is temporarily stored in the T-LOG buffer of a satellite is sent to the master by T-LOG polling.
(2) In case that the master has a dynamic EAN file and satellites don't: Master Satellite PLU/EAN main file Registration by the Updating learning function Updating Updating the PLU/EAN main files of satellites Dynamic EAN file PLU/EAN main file Saving T-LOG buffer T-LOG polling (3) In case that both the master and satellites have dynamic EAN files: Master Satellite Updating PLU/EAN main file Dynamic EAN file Updating the PLU/EAN main files of satellites At this time, all dynamic EAN files in th
13. Price change function When the price for an PLU/EAN item is changed at a machine (master or satellite), its PLU/EAN main file or dynamic PLU/EAN file is updated by the new price data (unit price and associated department). Immediately after this, the new data is automatically distributed to all other machines to update the PLU/EAN main files or dynamic PLU/EAN files which contain the code of the item.
15. Communication with a remote printer (option) When a remote printer is included in the inline system, order data is output to the remote printer according to the remote printer assignment. The remote printer, also called a kitchen printer, is used to print all or part of the data entered at a machine. Although kitchen may be one of the typical settings for the convenient use of the remote printer, it can also be used at any location.
16. Rerouting print data In restaurants or the like, every terminal does not need an external printer (a bill printer, a validation printer or a kitchin printer). One external printer connected by an RS-232 cable can be shared by two or more UP-800F/UP-810F machines.
2 Consolidated and Individual Reports The system can generate two types of sales reports: consolidated reports (reports on all or specified machines in the system) and individual reports (reports on individual machines). At the master, you can generate consolidated reports on all or specified satellites and reports on the master itself. At each satellite, you can generate reports on the satellite. 1.
2. Consolidated reports – master/back-up master (1) Report generation procedure To generate various reports, use the following procedure, referring to the list of consolidated reports on the following pages. 1. Enter the required operating mode (OPXZ, X1/Z1 or X2/Z2) from the mode selection window. 2. Select “SYSTEM READING” or “SYSTEM RESETTING” depending on your need, and press the e key. 3. Select the type of report you wish to generate and press the e key or enter the corresponding report type No.
(2) List of consolidated reports (SYSTEM READING/RESETTING) Report type Description Operating modes Required data/Remarks OPXZ X1/Z1 X2/Z2 GENERAL General report - Department by group report - X1,Z1 X2,Z2 DEPT. /GROUP X1 X2 Department code (The range can be specified by entering start and end codes.) DEPT. IND. GROUP Individual department group report - X1 X2 DEPT. GROUP TOTAL Department group total report - X1 X2 PLU/EAN sales report by - Department group no.
Report type Description Operating modes Required data/Remarks OPXZ X1/Z1 X2/Z2 ALL CLERK All clerk report IND. CLERK Individual clerk report ALL CASHIER All cashier report IND. CASHIER Individual cashier report EMPLOYEE Employee report - X1,Z1 X2,Z2 X,Z X1,Z1 X2,Z2 - X1,Z1 X2,Z2 Only for the clerk + cashier system X,Z X1,Z1 X2,Z2 Only for the clerk + cashier system - - X2,Z2 Employee code (The range can be specified by entering start and end codes.) EMP.
3. Individual reports – master/back-up master/satellite (1) Report generation procedure To generate various reports, use the following procedure, referring to the list of individual reports on the following pages. 1. Enter the required operating mode (OPXZ, X1/Z1 or X2/Z2) from the mode selection window. 2. Select “READING” or “RESETTING” depending on your need, and press the e key. 3. Select the type of report you wish to generate and press the e key or enter the corresponding report type No.
(2) List of individual reports (READING/RESETTING) Report type Description Operating modes Required data/Remarks OPXZ X1/Z1 X2/Z2 GENERAL General report - Department by group report - X1,Z1 X2,Z2 DEPT. /GROUP X1 X2 Department code (The range can be specified by entering start and end codes.) DEPT. IND. GROUP Individual department group report - X1 X2 DEPT. GROUP TOTAL Department group total report - X1 X2 PLU/EAN sales report by - Department group no.
Report type Description Operating modes Required data/Remarks OPXZ X1/Z1 X2/Z2 ALL CLERK All clerk report IND. CLERK Individual clerk report ALL CASHIER All cashier report IND.
4. Resetting reports in a system with no save file In a system which has no save file and has been programmed so as to automatically lock the satellites after resetting when general resetting, hourly resetting, cashier resetting or daily net resetting report is taken, the data in the satellites concerned is not cleared. In this case, the satellites will be locked after resetting, and any entry will not be allowed in the REG/MGR mode there.
5. Clerk report As stated earlier (see page 8), there are two systems for collecting clerk sales data: a centralized system and an individual system. (1) Centralized clerk file system In this system, the transaction data on a clerk in each satellite will be transmitted to the master each time the clerk signs off. You cannot generate an individual clerk report for each satellite. At the master, you can generate full and individual clerk consolidated reports.
(2) Individual clerk file system In this system, you can generate full or individual clerk consolidated X or Z reports at the master only. At each machine, you can generate an individual X or Z report on transactions made by an individual clerk or clerks assigned to the machine. If the system has no save file, the clerk for whom an individual Z report has been generated is not allowed to make registrations in the REG mode.
6. Cashier report The cashier file management method in the IRC system employs a non-centralized or individual system. A cashier who is assigned to a machine can carry out registrations and other operations at that machine. In this system, you can generate full or individual cashier consolidated X or Z reports at the master only. At each machine, you can generate an individual X or Z report on transactions made by an individual cashier or cashiers assigned to the machine.
7. Reports that can be generated when the Compulsory Cash/Check Declaration (CCD) function is enabled Each machine can be programmed to enable the Compulsory Cash/Check Declaration (CCD) function. This function compels the operator to enter the cash/check amount in the drawer just before either an individual clerk/cashier Z report or a general Z report is printed. To take a general Z report in case of compulsory CCD function, the following two conditions are applied.
8. Reset clear operation (X1/Z1 and X2/Z2 modes) – master Even when a machine has been programmed to disallow entries after full item total resetting or has not been programmed to allow automatic clearing operation of the individual resetting memory at the time of consolidation daily total general resetting, you can unlock the machine through reset clear operation in order to restart entries. 1. Enter the X1/Z1 or X2/Z2 mode from the mode selection window. 2. Select “RESET CLEAR” and press the e key.
3 IRC Programming To start IRC programming, first, turn on the machines in the IRC system and put them in the PGM2 mode. The programming procedures for both the master and satellites will be explained below. For the setup of your IRC system, please be sure to consult your authorized SHARP dealer. 1. Setting the machine numbers – master and satellite It is necessary to assign machine numbers to the master and satellites before programming. 1. Enter the PGM2 mode from the mode selection window. 2.
2. Setting the terminal numbers (IRC machine numbers) for satellites For the setup of your IRC system, please be sure to consult your authorized SHARP dealer. It is assumed that your IRC terminals have been set for inline operations. 1. Enter the PGM2 mode from the mode selection window. 2. Select “SETTING” and press the e key. The SETTING window will appear. 3. Select “INLINE CONFIG” and press the e key. The INLINE CONFIG window will appear. 4. Move the cursor to the “IP ADDRESS 4” line.
3. Initial setting for the master and master list creating/updating For the setup of your IRC system, please be sure to consult your authorized SHARP dealer. (1) Setting the terminal number for the master and creating the master list A master list can only be created on the pre-designated master. 1. Enter the PGM2 mode from the mode selection window. 2. Select “SETTING” and press the e key. The SETTING window will appear. 3. Select “INLINE CONFIG” and press the e key.
NOTE • The terminal numbers and machine numbers of the master and satellites must be entered into the master list for IRC communications. • The terminal numbers and machine numbers of up to 32 machines (one master and 31 satellites) can be entered into the master list. • The terminal number should be in the range from 1 to 254 and the machine number from 1 to 999999. • No satellite can perform inline communications unless its terminal and machine numbers are present in the master list.
4. Specifying the terminal to serve as a back-up master – master You can assign one satellite to the function of a back-up master. If the master fails during guest check operation, the assigned terminal will perform the master’s function. A machine number from 1 to 999999 can be entered. If zero is entered, there will be no back-up master in the IRC system. This assignment can be done in the INLINE CONFIG window of the master.
5. Specifying whether to enable or disable the system retry function when a transmission error occurs – master and satellite You can specify whether to enable or disable the system retry function if a communication between machines does not end successfully. This function can be specified in the INLINE CONFIG window of the master and each satellite in the IRC system. 1. Enter the PGM2 mode from the mode selection window. 2. Select “SETTING” and press the e key. The SETTING window will appear. 3.
6. Choosing whether to search the master or satellite first for the PLU/EAN code – satellite At a satellite, you can choose which machine, either the master or the satellite, should be searched first for the PLU/EAN code. If you specify that the master should be searched first and enter the PLU/EAN code, the master is first searched and then the satellite is searched, and vice versa. However, either choice of search order made at the master is invalid.
7. Reading the contents of the IRC programming – master and satellite 1. Enter the PGM2 mode from the mode selection window. 2. Select “READING” and press the e key. The READING window will appear. 3. Select “INLINE CONFIG” and press the e key. The INLINE READING window will appear. 4. Select “INLINE PRESET” and press the e key. The OUTPUT TO window will appear. 5. Select “DISPLAY” or “REPORT PRINTER” and press the e key.
Sample Print (master) PGM2 I NL I NE PRESET T–No. MWS PORT No. MASTER LIST T–No. M–No. 001 000001# 002 000002# 003 000003# 004 000004# 005 000005# SYSTEM RETRY ENABLE BACK UP MASTER T–No. M–No. 002 000002# LOOKUP ORDER MA FIRST Terminal number of the master 192.168.070.001 49152 MWS port no. List of the machines involved in the IRC system (terminal no. and machine no.) System retry function (enable/disable) Back-up master (terminal no. and machine no.
8. Programming for the remote printer For connection of a remote printer to a terminal(s) in the IRC system, be sure to consult your authorized SHARP dealer. (1) Basic programming for the remote printer – master and satellite With the following procedure, you can do basic programming for the remote printer(s) included in the IRC system. For initial setup of the remote printer, please consult your authorized SHARP dealer. 1. Enter the PGM2 mode from the mode selection window. 2.
Items to be programmed TERMINAL# Enter the terminal number (1-254, 0). CHANNEL# Enter the channel number (0-7). PRINTER Select the model of the remote printer. TM-T88(3)/88(4) (EPSON) TM-U220/230 (EPSON) BUILT-IN(820) BUILT-IN(810) AUTO CUTTER Choose whether to disable or enable the auto cutter function. NO: Disables the auto cutter function. YES: Enables the auto cutter function. PRINT TYPE Select the receipt type. ADDITION: Addition receipt type S/D: Single/double receipt type ADD.
(2) Optional programming for the remote printer – master and satellite With the following procedure, you can specify what items to be printed on the remote printer. 1. Enter the PGM2 mode from the mode selection window. 2. Select “SETTING” and press the e key. The SETTING window will appear. 3. Select “OPTIONAL” and press the e key. The OPTIONAL window will appear. 4. Select “PRINT SELECT2” and press the e key. The PRINT SELECT2 window will appear. 5.
Items to be programmed SEPARATOR LINE NO: Does not print the separator line on the remote printer. YES: Prints the separator line on the remote printer. FREE TEXT ON KP NO: Does not print the free text on the remote printer. YES: Prints the free text on the remote printer. ITEM CODE ON KP NO: Does not print the PLU/department code on the remote printer. YES: Prints the PLU/department code on the remote printer. PRICE ON KP NO: Does not print the price on the remote printer.
9. Programming for the Manager Work Station (MWS) – master and satellite The LAN interface for the UP-800F/UP-810F POS enables the UP-800F/UP-810F to perform in-line communications to a host P.C. through the connection to a Manager Work Station (MWS). For the setup of the Manager Work Station, please be sure to consult your authorized SHARP dealer.
(2) Programming of the time-out time The time-out value for receiving the data can be specified by the following procedure: 1. Enter the PGM2 mode from the mode selection window. 2. Select “SETTING” and press the e key. The SETTING window will appear. 3. Select “MWS CONFIG” and press the e key. The MWS CONFIG window will appear. 4. Move the cursor to the “TIME OUT” line. Enter the time-out time (1-255 (sec)) and press the c key. • This value (time-out value) will depend upon the application.
10. Reading the contents of the Manager Work Station (MWS) programming – master and satellite 1. Enter the PGM2 mode from the mode selection window. 2. Select “READING” and press the e key. The READING window will appear. 3. Select “MWS CONFIG” and press the e key. The OUTPUT TO window will appear. 4. Select “DISPLAY” or “REPORT PRINTER” and press the e key. Sample Print (master) PGM2 MWS PRESET TERMINAL NO. TIME OUT GATEWAY NO. 192.168.070.001 007 192.168.070.000 Terminal No.
4 System Back-Up 1. How the IRC back-up system works The IRC system incorporates a back-up system. One of the satellites can be designated to serve as a back-up master. For the setup of a back-up master in your IRC system, please consult your authorized SHARP dealer.
2. Master declaration When the master or back-up master breaks down, the master declaration procedure should be taken to inform satellites of the breakdown. (1) When the master breaks down – Master declaration at the back-up master Flow of a master declaration at the back-up master Master Back-up master 2) Master declaration operation Satellite 1) Detection of a breakdown (Transmission stops.
The master declaration procedure is as follows: 1. Enter the PGM2 mode from the mode selection window. 2. Select “DECLARATION” and press the e key. The DECLARATION window will appear. 3. Select “MASTER DECLARE” and press the e key. NOTE 56 While the master is down, the back-up master performs T-LOG polling as well.
(2) When the back-up master breaks down – Master declaration at the master Flow of a master declaration at the master Master Back-up master 2) Master declaration 1) Detection of a back-up master breakdown (Transmission stops.) Satellite 3) Updated data 4) Acknowledgment signal 1) A satellite detects a breakdown of the back-up master through the system retry function when sending updated GLU data (and clerk data*) to both the master and back-up master.
3. Recovery declaration When the master or back-up master recovers from a breakdown, the recovery declaration operation should be taken to inform satellites of the recovery.
The recovery declaration procedure is as follows: 1. Enter the PGM2 mode from the mode selection window. 2. Select “DECLARATION” and press the e key. The DECLARATION window will appear. 3. Select “RECOVER DECLARE” and press the e key.
(2) When the back-up master recovers from a breakdown – Recovery declaration at the master Flow of a recovery declaration at the master Back-up master Master 3) Updated data file 1) Recovery declaration 4) Back-up master recovery information Satellite 2) Transmission stops temporarily. 5) Restart of updated data transmission 1) The recovery declaration operation is done at the master. 2) Each satellite stops sending updated GLU data (and clerk data*) to the master temporarily.
5 Error Recovery 1. Manual clear operation With the manual clear operation, you can clear various item memories when necessary. This operation should be done only when the master or system breaks down. (1) Manual clearing procedure In case of trouble, you can compulsively clear item memories causing the trouble and restore your system using the following procedure, Clearing procedure 1. Enter the PGM2 mode from the mode selection window. 2. Select “DATA CLEAR” and press the e key.
(2) List of manual clearing items Item SIGN ON FLAG Description Manual clearing of the clerk Terminal*1 Remarks Master(M) Satellite(S) M - sign-on state GLU USED FLAG Manual clearing of the ‘GLU sign-on state at the master. (*2) M - M S M S M S M S M S M S M S data in use’ state TRANSACTION Manual clearing of the Effective only for clerks who is in the This operation clears all GLU data that is currently in use. GENERAL (dept.
2. System retry function If a transmission job from the master to a satellite is not performed successfully, the master either terminates the job immediately or awaits a command given through the keyboard, depending on whether the system retry function is disabled or enabled. When the system retry function is enabled, the master awaits entry of a command and retries access depending on the commands as explained on the following page.
(2) When the system retry function is enabled If a transmission error relating to a satellite occurs, the relevant window will appear on the display of the master and the master awaits entry of one of the following commands given through the keyboard: A) RETRY command (selection from the menu or press of the 1 key) B) ABORT command (selection from the menu or press of the 2 key) C) IGNORE command (selection from the menu or press of the corresponding key; 2 or 3 key) A) RETRY command: When RETRY is selected
6 BASIC SPECIFICATIONS for LAN Transmission system: 10Base-T/100Base-T Transmission speed: 10 Mbits/sec / 100Mbits/sec Transmission distance: Segment length max. 100m Transmission cable: Twisted pair cable No. of connectable machines: Master: 1 Satellites: max. 31 *Up to 31 machines are operable with batch processing. Up to 15 machines are operable with real-time processing.
UP800F810FV_2IE10
