Instruction manual

20-4
20
Appendix
Troubleshooting
Problem Possible Cause Solution
Handset won't turn on
^ Was g pressed and held long enough?
^ Battery may need to be charged or replaced.
^ Battery may not be properly installed.
^ Press and hold g longer.
^ Charge battery or install a charged battery.
^ Install battery properly.
Handset won't respond
^ Is Switch On/Off in PIN Entry On? ^ If On, PIN1 is required. Enter PIN1 according to
onscreen instructions. For more, see P. 9- 24 .
Insert USIM Card appears
in Standby and handset is
unresponsive
^ USIM Card may not be properly inserted.
^ The correct USIM Card may not be inserted.
^ There may be debris on IC chip/terminals.
^ Make sure USIM Card is properly inserted. If the
message still appears, USIM may be damaged.
^ Make sure the correct USIM Card is inserted. The
inserted USIM Card may not be valid.
^
Clean relevant parts with a dry cloth and re-insert.
Keypad won't respond
^ Keypad Lock (see P. 1 -2 2) may be active.
^ Password Lock (see P. 9- 25 ) may be active.
^ Cancel Keypad Lock (see P. 1-2 2).
^ Cancel Password Lock (see P. 9- 25 ).
Cannot place call from
Phone Book
^ The number may be saved as Secret entry.
^ Phone Book Lock may be active.
^ Activate Show Secret Data (see P.9-27).
^ Cancel Phone Book Lock (see P.9 -2 6).
P appears in Standby
and call won't connect
^ Handset may be outside the service area or
otherwise beyond signal transmission range.
^ Is GSM selected in Select Service (see P.2-16)?
^ Move to a place where signal is strong and retry.
^ Select another mode according to service area.