Use and Care Manual
20
Please check the following before calling for service. It may save you time and expense.
PROBLEM POSSIBLE CAUSE SOLUTION
1  Part or all of Micro-
wave Drawer does not 
operate.
•  Power cord of Microwave Drawer is not 
completely connected to the electrical 
outlet.
•  Power outage. 
•  Fuse/circuit breaker at home doesn’t work.
•  Microwave Drawer is in Demo Mode.
•  Make sure the power cord is tightly connected 
to the outlet.
•  Check house lights to be sure. Call your local 
electric company for service.
•  Replace the fuse or reset the circuit breaker.
•  See page 17 for how to cancel Demo Mode.
2  Food in Microwave 
Drawer is not heated.
•  No power to the appliance.
•  Drawer controls improperly set.
•  Drawer is in Demo Mode.
•  See SOLUTION for PROBLEM 1.
•  Check if the controls have been properly set.
•  See page 17.
3  Microwave Drawer 
light does not work.
•  Light bulb is loose or burned out. •  Call for service.
4  Touch controls will not 
operate.
•  Control Lock is on. •  See page 18 to unlock.
5  Display ashes. •  Power failure. •  Touch Clear pad and reset the clock. If the 
Microwave Drawer was in use, you must reset 
the cooking function.
6  Steam from the vent  •  During microwaving, water vapor may 
come from the left side of the vent (when 
facing the microwave).
BEFORE YOU CALL FOR SERVICE










