User`s guide
Table Of Contents
- Aastra 610d User’s Guide
- Content
- Operating and Display Elements
- System Information
- Security
- Dialling and Phoning
- Using the Display and Operating Elements
- Supplementary features
- Making and answering calls
- Dialling by name – Quick search
- Dialling from the phone book - Alpha search
- Dialling from the Call List of Unanswered Calls
- Dialling from the Call List of Answered Calls
- Dialling with Redial
- Dialling with a configured softkey
- Requesting a Callback
- To answer the callback request
- Call waiting with an internal user
- Answering Call Waiting
- Starting an Announcement
- Receiving an Announcement
- Private call with PIN
- Using functions while in a call
- Organising absences from the desk
- Functions for special situations
- Forwarding a call during the ringing phase
- Rejecting a call during the ringing phase
- Listening to Voice Mail
- Sending text messages
- Reading text messages
- Picking up a call
- Making a call on a third-party phone
- Suppressing your call number from your called party's phone display
- Tracing Malicious Calls
- Activating personal call routing
- Activating Ring alone
- Setting functions by remote control
- Making and answering calls
- Personalizing Your Phone
- Installation and commissioning
- Further information
- Index

Supplementary features
32 Aastra 610d
eud-1093/1.1 – I7.9 – 09.2009
Using functions while in a call
This section explains the different options provided by your phone while you are in a call.
■ Enquiry Call During a Call
You want to call someone else briefly without losing your current call partner. Then you want to
resume your conversation with your original call partner.
With the Enquiry call function you can call someone else in the middle of a call and put your
original call partner on hold. You can make enquiry calls to both internal and external users.
■ Brokering between an Enquiry Call Party and Your Call Partner
You are talking with an enquiry call party and have your original call partner on hold. You want
to be able to switch back and forth between the two.
In an enquiry call you can use the brokering function to switch back and forth between an
enquiry call party and the party on hold. Brokering is possible with both internal and external
users. You can also broker between conference parties as a group and an enquiry call party.
Enquiry
You are making/taking a call:
Press the Enquiry softkey.
<Phone number>
Enter the phone number of the enquiry call party.
➔ Enquiry call party is called; 1st call partner is on hold.
Note:
You can also find the call number of the user you want in the phone book or in
a call list.
End call
To end the enquiry call:
Press the End call softkey or the End key.
➔ You are now back through to your 1. call partner.
Notes:
• If your enquiry call party hangs up and you also go on-hook by mistake, you
will hear a continuous ringing signal for 10 seconds to draw your attention to
the person still on hold. If you press the Call key during the continuous ring-
ing, you will be reconnected with your first call partner.
• If the other user does not answer, you can use the End call softkey to cancel
the enquiry and take back the first call.
Brokering
Brokering:
Press the Brokering softkey.
➔ Your call partner changes. The other call party is put on hold.
End call
To terminate the current connection:
Press the End call softkey.
➔ Call party disconnected. Connected with the call party on hold.