Product manual

Troubleshooting
5-1
Part 1105120-01
E 2013 Nordson Corporation
Section 5
Troubleshooting
WARNING: Allow only qualified personnel to perform the following tasks.
Follow the safety instructions in this document and all other related
documentation.
These troubleshooting procedures cover only the most common problems.
If you cannot solve a problem with the information given here, contact your
local Nordson representative for help or call 800−524−1322 for technical
support.
System Software Versions
If you call for technical support, you may be asked to provide the version
numbers for the software installed in your system. During power up, the
system controller displays the software versions for the following
components, in this order:
V DXXX = Display Board
V MXXX = Main Control Board Microprocessor
V PXXX = Phase Board Microprocessor
V IXXX = Main Control Board CAN Interface
V LXXX = Light Detector Board (Lamphead)
V OXXX = I/O Board to DeviceNet
NOTE: V OXXX only present for systems using DeviceNet.
General Troubleshooting
Use the charts on the following pages to troubleshoot your system.
NOTE: If a system controller does not start up, disconnect power to the
controller, then remove the cover and check the fuses. Refer to page 6-2 in
Section 6, Maintenance and Repair for fuse locations.