User`s manual
English - 35
Troubleshooting
Before contacting after-sales service, perform the following simple solutions. If you
cannot solve the problem using the following instructions, contact your local dealer.
No picture or sound
Check if the power cord is connected correctly.
Check that you have pressed the
and the STANDBY button on the remote
control (or the rear of the TV).
Select an input source channel appropriate for that particular source.
Check the picture contrast and brightness settings.
Check the volume.
Normal picture but no sound
Check the volume.
Check whether the
MUTE button on the remote control has been pressed.
No picture or black and white picture
Adjust the colour settings.
Check that the broadcast system selected is correct.
Sound and picture interference
Try to identify the electrical appliance that is affecting the TV, then move it
further away.
Plug the TV into a different wall outlet.
Blurred or snowy picture, distorted sound
Check the direction, location and connections of your aerial. This interference
often occurs due to the use of an indoor aerial.
Remote control malfunctions
Press the
TV/AV button to select the TV or an external device.
Replace the batteries in the remote control.
Install batteries ensuring that the <+> and <-> ends of the batteries are
inserted correctly.
Check the angle and distance of the remote control to the TV. Make sure there
are no obstacles between the remote control and the TV.
Check that the correct function button has been pressed.
Change the location of light sources or the direction of the TV to avoid glare.