User guide

Team Functions
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As a member of a BROKER TEAM, calls to your call number are signalled both vis-
ually and acoustically on your INTERNAL key (I). External calls are signalled on the
EXTERNAL keys (E). At the same time calls are also signalled (visually) on the team
members’ MULTIPLE-EXTERNAL keys (ME). This means the other team members
have the possibility of answering calls on the lines.
“Team hold” optional function
The system administrator can also optionally activate the following function: calls
that were answered on the lines can be held if you press a call key (current line or
another EXTERNAL key (E) or MULTIPLE-EXTERNAL key (ME)). A held call can then
be accepted by any team member by pressing the key once again. If a held call is
not answered within 20 seconds, there is a callback to the team member who put
the call on hold.
Notes
■ Activated features (e.g. such as a call diversion) for your phone's call number(s)
also affect the way in which calls are signalled on the team members’ ME keys.
■ If you yourself want to make an internal or an external call, use the INTERNAL
key (I) to seize an internal line; you can then dial an internal number
immediately or seize an external line by dialling a line code digit (your own call
number is then busy as a result). You can also use an EXTERNAL key or a
MULTIPLE-EXTERNAL key (ME) to make external calls. However, the line’s call
number is then busy.