Instruction manual
79 
mercury available to generate UV radiation. 
This can be remedied by installing a thermal tube in the luminaire. The 
effect always or nearly always occurs in the area of the luminaire where the 
ECG is not located. This is due to the power loss of the ECG side of the 
lumiaire will always be slightly warmer for the same reason. 
Caution:  Mercury depletion leads to a reduction in lamp voltage and to an 
  increase in discharge current. This may result in damage to the 
  ECG or, in extreme cases to failure of the ECG. 
8.5 Trouble Shooting 
8.5.1  Lamp does not start  Problem: 
Lamp does not start (with two-lamp ECGs both lamps fail to start), no 
visible glow shortly after start-up. Same behaviour even after being off for 1 
minute (internal reset) and restart. 
Possible cause: 
a)  RSD or other protective device in the installation has operated 
Remedy: 
  Check the wiring on the mains side or insulation resistance. Has the 
  max. recommended number of ECGs on one phase in a 3-phase 
  system been exceeded= Make sure that the neutral conductor is 
  connected properly to all the luminaires and makes good contact. 
  Check that moisture has not penetrated the luminaire? 
Possible cause: 
b)  Fault in the wiring on the mains side 
Remedy: 
  Check whether the mains voltage is in the required range for the 
  ECG. Make sure that the neutral conductor is connected properly 
  to all the luminaires and makes good contact. Check that the 
  cables sit correctly in the terminals. 
Possible cause: 
c)  At least one lamp has reached the end of its life owing to a cathode 
  break or increase in lamp voltage.
Remedy: 
  Replace the lamp (for two-lamp ECGs we recommend replacing 
  both lamps at the same time to keep maintenance time and costs 
  to a minimum). 
Possible cause: 
d)  The “fail-safe” overload protection device in the ECG has 
  responded (the ECG is permanently damaged) 
Remedy: 
  Check whether the lamp(s) operate at other positions. If not, check 
  whether the mains voltage is within the permissible range. Make 
  sure that the neutral conductor is connected properly to all the l
  uminaires and makes good contact. Replace the ECG and lamp. 










