Specifications

April – June 2002 ExtroNews 13.2 5
Connectors can be accessed when needed
by simply pushing down on the top of the
enclosure so that it pivots or vertically lifts
open. To learn more about the HSAs visit the
Extron Web site (www.extron.com) and be
sure to check out the new I-Demo for
installation hints and tips.
To view the HSA I-Demo, Windows
®
Media Player is required. This is available for
free download via the internet. There are
three versions of the HSA I-Demo for viewing
online: low speed for use with a 56.6 kbps
dial-up modem or 100k and 300k high speed
versions for broadband connections. There is
also a version that can be downloaded to
your computer’s hard drive. The complete
installation video can be watched in
sequence as each chapter will automatically
launch into the next. Chapters can also be
viewed out of sequence so that needed
information can be accessed quickly
and easily.
Of course, Extron Customer Support is
always available to answer product,
installation, and technical questions,
24 hours a day, 7 days a week at:
Extron USA: 800.633.9876 or 714.491.1500;
Extron Europe: +31.33.453.4040 or
+800.3987.6673;
Extron Asia: +65.6383.4400;
Extron Japan: +81.3.3511.7655.
W
hile installation manuals are sufficient for most products, there
are times when a more personal, hands-on presentation would be
ideal. And, although we’d really enjoy providing in-person, individual
instruction to each Extron dealer, this is not always very timely or practical.
So what’s the solution?
I-Demos: Your Virtual Extron Instructor
THE EXTRON HOTLINE
by Jeff Gibson, Vice President of Sales
Extron introduces I-Demo— streaming
video demonstrations that focus on the
installation of Extron products. I-Demos were
created to eliminate the guesswork when
installing or mounting these unique Extron
products.
An Extron I-Demo walks viewers through
an installation step-by-step, thoroughly
covering safety issues, tools needed, site
preparation, installation of the various
components, and troubleshooting the
finished job. Like Extron E-Demos, I-Demos
enable Extron customers to learn about our
products without leaving the comfort of their
computer. Perfect for one-on-one learning or
for group training presentations, I-Demos
bridge the gap between installation manuals
and live classes. In addition, since I-Demos
can be accessed from any computer through
download or via the Internet, they can be
pulled up at the installation site if a question
should arise.
The first products to be featured in an
Extron I-Demo are the HSA 400/402 and
HSA 800/802 Hideaway Surface Access
enclosures. HSAs are designed for
inconspicuous computer-video interface
connector access and control and can be
easily integrated into virtually any table
surface. Once installed, HSAs fit flush with
the tabletop, hiding connectors out of sight.
Hideaway Surface Access
Enclosure Installation I-Demo