Specifications

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Confirm the item COM2 Port is set to Auto or Enabled , and Mode to IrDA in the
Advanced menu of the Setup Utility. You cannot use ASK mode in your
computer.
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Confirm System stand by/hibernate is set to Never in the Power Schemes tab of
the Power Options Properties dialog box.
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If you still have the problem after performing the above, set Turn off hard disks to
Never in the Power Schemes tab of the Power Options Properties dialog box
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If communicating with Sharp organizer, confirm it’s battery power is full and the
settings for communication is correct.
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Do not use the IR port under intense fluorescent light or near cellular phones.
Question: Why can't I communicate through the built-in modem?
(The built-in modem may not be available in some countries)
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Confirm the telephone line is properly connected to the modem jack.
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Confirm the dial settings of Windows Me or communication software are matched
with the telephone line.
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Confirm Country/Region in Dialing Properties dialog box is set correctly
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Confirm the network configuration is appropriate.
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Confirm the user name or password is correct.
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Confirm the COM port in the communication software is set appropriately.
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Confirm System standby is set to Never in the Power Schemes tab of the Power
Management Properties dialog box.
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If the modem is connected to a PBX, it may not work properly. Connect it directly
to the telephone line.
Question: Why the communication speed is slow?
(The built-in modem may not be available in some countries)
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Close any other applications except for necessary for communications.
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Try another phone numbers or period of time.
Question: Why can’t I use LAN adapter?
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Network settings may not be appropriate. Follow the instructions below: