Operating instructions

Solving Problems

Check the messages on the display screen to diagnose the cause of most problems.

Press the

Home

button, if necessary, and select

Problem Solver

. Press l or r to

see all the help topics.

You can also check the basic troubleshooting suggestions starting on page 62 or see

the on-screen Epson Information Center for more detailed help.

Checking for Software Updates

Periodically, it’s a good idea to check Epson’s support website

for free updates to your Artisan 800 Series software. Open your

on-screen Epson Information Center and select

Download the

Latest Software

or visit Epson’s support website at

epson.com/support (U.S.) or epson.ca (Canada).

With Windows, you can select

Driver Update

on the Maintenance tab in the

printer settings window. You can also click

Start

or , select

Programs

All

Programs

, select

EPSON

, select

Artisan 800 Series

, and click

Driver Update

Also select

EPSON Scan

and click the

Scanner Driver Update

for your product.