Notice for Users in Australia Service Inquiries Please contact your dealer for service if required or contact Sharp Corporation of Australia on 1-800-807820 (free call) for referral to your nearest Sharp authorised Service Centre. Details can be found on the warranty card inserted with the documentation. Copyright Copyright may exist in material you wish to record. Copying or broadcasting such material without permission of the relevant licensees or owners of the copyright is prohibited by law.
Safety Precautions General • • Follow all cautions and instructions which may be marked on the computer. Except as described elsewhere in this manual, refer all servicing to qualified personnel.
• • • Do not drop the computer nor hit it with other equipment. Do not scratch the surface of the LCD screen. Turn off the computer and disconnect the AC power cord before cleaning. Battery Pack Precautions Handling • • • • • • • Never put the battery pack in a fire, as it could explode and cause injury. Do not attempt to open or alter the battery pack. Do not place the battery where it might get hotter than 60°C (140°F).
Modem Precautions(Built-in modem may not be available in some countries) • • • • • • iv Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using the telephone during a lightning storm.
About This Manual Notice Information in this manual is subject to change without notice and does not represent a commitment on the part of SHARP Corporation. SHARP Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. SHARP strongly recommends that separate permanent written records be kept of all important data.
Recording Important Information For future reference, please record the following information in the spaces provided below. Model Number: Serial Number: Date of purchase: Dealer’s Name: Place of purchase: Password: The serial number is printed on a sticker located on the bottom of the computer.
Manual Conventions This manual uses a set of style conventions described below. Notes and Cautions are italicized with icons: A note icon informs you of a special technique or information that may help you perform a task or better understand a process. A caution icon alerts you to something that may cause problems or damage to hardware, software or data. Key Labels on the Keyboard, when referred to in the instructions, are shown in boldface: Press Enter to continue.
Table of Contents Notice for Users in Australia ......................................................................................i Safety Precautions......................................................................................................ii About This Manual .................................................................................................... v Recording Important Information .............................................................................vi Manual Conventions .
Communication Functions Infrared Communication ........................................................................................ 5-1 Built-in Modem (may not be available in some countries)..................................... 5-3 Hardware Expansion PC Card.................................................................................................................. 6-1 Memory Module.....................................................................................................
Overview of Computer Each number after an arrow indicates the page referring to the part. Actual appearance of your computer may be slightly different depending on the model.
Right Volume control Up Down IR Port →5-1 CD Tray Eject Hole Expantion Bay →T-5 Reset Switch →2-15 →2-3 Left Ventilation Openings PC Card Slot →6-1 Ventilaiton Openings Security Slot →7-4 Modem Jack(may not be available in some countries) →5-3 USB Port AC Adapter Jack →1-2 →4-8 xi
Rear Parallel Port →4-3 External Monitor Port Keyboard/Mouse Port →4-6 →4-4 RS-232C Serial Port →4-7 Floppy Disk Drive Port →2-7 Bottom Memory Module Slot Cover →6-3 Battery Pack →3-1 xii
CHAPTER 1 1 Quick Setup Your computer is designed and pre-configured for easy setup and use. This chapter describes the steps to get your computer up and running as quickly as possible. Read this chapter first. Turning Power On Your computer is powered with either the rechargeable battery or AC power. See the next chapter for more information on power sources. Before using the computer for the first time: 1. Plug the AC adapter cable into the AC adapter jack on the left side of the computer. 2.
3. Plug the AC power cord into a wall outlet. 1 To Wall Outlet 4. Slide the display lock latch until the screen cover releases, and raise the cover. 5. Tilt the cover to a comfortable viewing position. 6. Press the power switch. Power Switch When you turn on the computer, the power indicator ( ) turns green, the computer goes through a self test to detect any problems, and Windows 98 starts.
Setting up Windows 98 The first steps in the setup process are as follows: • • • • 1 Entering your name Registering your computer Accepting license agreement Completing configuration To set up Windows 98, follow the instructions on the screen. See also the Windows 98 manual. It takes approximately 5-10 minutes to complete the entire setup process. Do not turn off the computer until completing Windows 98 setup. If you turn off, you cannot set up Windows 98 later.
Shutting Down the System 1 To turn off the computer: 1. 2. From the Start menu, select Shut Down. Select Shut down and click OK. The computer turns off automatically. Or you can turn off the computer with the power switch. Before turning off the computer with the power switch, follow the steps below: 1. 2. 3. 4. 5. From the Start menu, select Settings – Control Panel. Double-click Power Management icon. In Power Management properties dialog box, select Advanced tab.
CHAPTER 2 2 Basic Operations This chapter describes the basic operations of your computer. Choosing Power Source You can use the computer with one of the following power sources: • • AC power from a wall outlet Use AC power whenever possible; rely on the battery only when AC power is not available. Rechargeable battery There is an internal standard battery in the computer.You can use an optional battery pack adding to the standard battery. See Chapter 3 for battery information.
For more information on Standby or Hibernation, see Chapter 3. Using the AC Adapter 2 When connected to a wall outlet, the AC adapter provides power for operation and charges the battery. The AC input voltage can range from 100 to 240 volts so that you can use the computer with the appropriate plug adapter. The AC power cord included with the computer is appropriate for the voltage used in the area in which you purchased your computer.
Resetting the System You may need to reset the system after adding hardware or software so that your computer will recognize the newly installed devices or software. When the message appears after the installation, click OK, Yes, etc. to restart Windows 98. You can also restart Windows 98 from the Start menu. Select Shut down; then, Restart.
Using The Glide Pad Your computer is equipped with an integrated pointing device called a glide pad. Using the glide pad, you can move the pointer, select an item from a menu, and perform other tasks in the same way you would with a mouse. • Do not hit or scratch the surface of the glide pad with pointed objects (such as a ballpoint pen). • Do not operate the glide pad with a moist finger. This may cause the glide pad to operate incorrectly.
Click, Double-click, and Right-click To click or double-click, you can use the left button just like that of a mouse. Instead of clicking the left button, you can also just tap gently anywhere on the rectangular pad. For right-clicking, you can use the right button or tap the pad with three fingers. 2 Drag and Drop You can move icons or windows by using “drag and drop” below: 1. Position the pointer over the object. 2. Press the left button; do not release it. 3.
Using The Keyboard Your computer, equipped with the Windows Enhanced Keyboard, provides all the functionality of a full-sized desktop keyboard. Windows Logo Keys 2 Opens the Windows Start menu. Opens an application-specific short-cut menu equivalent to rightclicking. System Function Keys When pressed together with the Fn key, function keys set specific system parameters. This combination is sometimes referred to as “hot keys”.
Using Floppy Disks You can use double-density (2DD) 720KB or high-density (2HD) 1.44MB floppy disks with the provided floppy disk drive. The provided floppy disk drive can be connected to your computer installed in the floppy disk drive box, or can be installed into the expansion bay of your computer. Using Floppy Disk Drive Box Connecting Floppy Disk Drive Box Your floppy disk drive is shipped from factory installed into the floppy disk drive box.
Removing Floppy Disk Drive Box 1. Remove the floppy disk from the floppy disk drive. 2. Turn off the computer. 3. Disconnect the floppy disk drive box by simultaneously pressing the buttons on each side of the connector and pulling it out. 2 Installing Floppy Disk Drive Unit into Expansion Bay Remove the floppy disk drive unit from the floppy disk drive box before installing the unit into the expansion bay of your computer. Removing Floppy Disk Drive Unit from Floppy Disk Drive Box 1. 2. 3. 4.
Installing Floppy Disk Drive Unit into Expansion Bay 1. 2. 3. 4. 5. Turn off the computer and disconnect the AC adapter and peripheral devices. Close the LCD screen and turn over the computer. Place your computer in a flat place. Insert the floppy disk drive unit into the expansion bay with projection part facing up. Slide the lock. 2 Lock Projection For more information, see the section of Expansion Bay of this chapter.
Handling Floppy Disks • • • 2 • Do not open the shutter and touch the disk inside; otherwise, you will not be able to read or write data to the disk. Do not place floppy disks near magnets or heat source, in direct sunlight or in a dusty place, etc. Never subject a disk to sudden shocks or extreme vibration. Do not drop, bend, or place heavy objects on a disk. Do not spill liquid onto a disk.
Removing Before removing the floppy disk, make sure the indicator of the floppy disk drive unit is not lit. Press the eject button firmly. The disk will pop out slightly. Remove it and store it properly. 2 Formatting a Floppy Disk 1. Make sure the floppy disk is not write-protected, and insert it into the floppy disk drive. 2. Double-click My Computer on the desktop. 3. Click 3 ½ Floppy [A:]. From the File menu, select Format. 4. From the capacity drop-down list, select 1.44MB or 720KB. 5.
Using CD Compact disc (CD) is a storage media with which you can read data, play music, install and run programs, etc. Your computer is shipped from factory with the CDROM drive installed in the expansion bay of your computer. 2 Handling CDs • • • Do not write on either side of the disc, particularly the non-label side. Data is read from the non-label side. Do not mark this surface. Keep your discs away from direct sunlight, heat and excessive moisture. Always hold the CDs by the edges.
3. Gently pull out the tray. 2 4. 5. Place your CD, label side up, on the tray. Slightly press the center of the CD until it clicks into place. 6. Gently push the CD tray back into the computer. • When inserting a CD, do not use force. • Make sure the CD is correctly inserted into the tray, then close the tray. • Do not leave the CD tray open. Also, avoid touching the lens in the tray. If the lens becomes dirty, the CD-ROM may malfunction.
1. Make sure the CD-ROM drive indicator does not light on. 2. Press the eject button to open the CD tray slightly. 3. Gently pull out the tray. 4. Remove the CD from the tray. 5. Gently push the CD tray back into the computer. • When opening the CD tray, if the CD is still spinning, wait until it has stopped, then remove it. • Do not remove the CD if the CD-ROM indicator LED is still lit; otherwise the computer may malfunction. • Maximum output and wavelength of the laser: 4.
Expansion Bay You can install the following units into the expansion bay: ! CD-ROM drive ! Floppy disk drive ! Optional battery pack ! Expansion bay cover 2 Changing Units • Be sure to turn off the computer before changing units, or the computer may malfunction. • Be careful of the direction of units. 1. 2. 3. Turn off the computer and remove the AC adapter and all peripheral devices. Turn the computer upside down on a flat surface. Slide the lock; then slide the lever and remove the unit from the bay.
CHAPTER 3 Battery and Power Management 3 This chapter explains how to manage the computer’s power effectively and use the standard battery or an optional battery pack. Standard Battery Pack When not connected to an external power source, your computer operates with the rechargeable standard battery pack. The duration of the battery life may be longer if the computer’s Power Management is active. See the next section for power management.
Checking the Battery Level You can check the battery level in the Power Management properties dialog box in the Control Panel or double-clicking the battery or AC plug icon on the taskbar. You can also check with the battery indicator on the front side of the computer. 3 Battery Indicators Press the button on the right of the battery indicator to show the battery power remaining. Refer to the table below.
Low Battery Indication When the battery power becomes significantly low, the battery power indicator ( ) turns red and the warning beep sounds. Save your data and turn off the computer, or connect the computer to a wall outlet immediately. Otherwise, the computer will be shutdown and the data may be lost. If you set Low Battery Alarm in Windows 98, the computer will be turned off or enter System standby in case of significantly low battery power. See Power Management section of this chapter.
6. When initialization is completed, the computer will be shutdown automatically and the battery indicator will turn to green. It will take about 9 or 10 hours. • Do not disconnect the computer from wall outlet while initializing the battery. • You cannot initialize the standard battery pack with the optional battery pack is installed. Remove the optional battery (if installed) when you initialize the standard battery pack.
3. Slide the lever and push the latch of the standard battery. latch 4. lever 3 Remove the battery pack.
Optional Battery Pack You can use an optional battery pack to power your computer for longer periods of time. Use only the appropriate optional battery pack (CE-BL05), and attach it correctly. 3 Installing Optional Battery Pack To use the optional battery pack, install it into the expansion bay. Refer to Expansion Bay in chapter 2 to see how to install the optional battery pack.
When the computer is turned off or in Hibernation, it will take about 6 hours to charge both the standard and optional battery packs from empty to full. When the computer is turned on, it will take about 8 hours. (The charging time depends on the power you are consuming.) Initializing Optional Battery Pack • Do not disconnect the computer from wall outlet while initializing the battery. • You cannot initialize the optional battery pack with the standard battery pack is installed.
Power Management Power management saves electricity and extends battery life by controlling power supply to built-in devices. You can set the following power management properties in Windows 98.
reopen the same windows after your computer resumes from System standby in a very short time. There are two types of System standby; Standby and Hibernation. In Windows 98, you can define which System standby the system enters in what conditions. • • Standby stores the current condition of the computer in RAM and stops power supply to all but a few essential components. Your system enters and resumes from Standby per the conditions mentioned below. In Standby, the Power indicator blinks green.
Your computer enters System standby in each of the following cases. • • You select Stand by in the Shut Down Windows dialog box. The specified time in System standby in Power Schemes tab of Power Management Properties dialog box has passed without any operation. In the above two, your computer enters Standby or Hibernation depending on your selection in Selecting System Standby Mode of this chapter. 3 • The screen cover is closed. The above functions if you perform the followings: 1.
• The battery level is low. The above functions if you set the alarm in Windows 98. See Battery Alarm in this section. Resuming from Standby • Do not operate the keyboard, glide pad or mouse while the system is resuming Standby. Your computer resumes from Standby in each of the following cases: • • • 3 You press any key. The screen cover is opened. The built-in modem receives a call while a communication software is running (the built-in modem may not be available in some countries).
Battery Alarm In Windows 98, the alarm will tell you when the battery drops to the specified level by sounding an alarm or displaying a message, and let your computer go on System standby or be shut down automatically. 3 1. 2. 3. 4. 5. 6. 7. 8. 3-12 From the Start menu, select Settings – Control Panel. Double-click Power Management icon. Select Alarms tab. Check the box of the preferable battery alarm state.
CHAPTER 4 Peripherals This chapter describes how to use peripheral devices with your computer. You can connect a printer, external monitor, external keyboard, mouse, or other device to the parallel, RS-232C serial, USB or keyboard/mouse ports. To ensure proper use, be sure to read the instructions for each peripheral device before connecting it to your computer. Using Peripherals You can use the peripheral devices shown on the next page.
Peripheral Connection Overview Audio Equipment Microphone 4 USB Device Printer RS-232C Device Keyboard/Mouse External Monitor 4-2
Printer You can connect a printer to a parallel port of the rear side of your computer. Before using a printer, read the printer manual. Setting the Setup Utility In the Advanced menu of the Setup Utility, set the LPT Port to Auto or Enabled. Also set the LPT Mode, referring to your printer manual. 4 Installing a Printer Driver To use a printer, you need to install a printer driver. 1. From the Start menu, select Settings - Printers. 2. Double-click Add Printer. The Add Printer Wizard appears. 3.
Display You can use an external monitor or LCD monitor with your computer. To display images on both displays simultaneously, a resolution of no greater than 800 x 600 is to be selected. • Some monitors, which are not compatible with your computer, may not display correctly. • In this section, you often see the expression “Display Properties dialog box.” To open the dialog box, double-click My Computer - Control Panel - Display.
Changing Resolution and Number of Colors When shipped, your computer is set to the default resolution and color. The default resolution is 800 x 600 at 64k color. To change the resolution and the number of colors, perform the following: 1. In the Display Properties dialog box, select Settings. 2. Select the number of the colors in the Colors, and select the resolution in Screen area. Refer to the table below. 3. Click OK twice.
Keyboard / Mouse You can use a full size desktop keyboard or external mouse with your computer. Never connect or disconnect the devices to the keyboard/mouse port when the computer is powered on(except for USB keyboard/mouse). This may cause the computer to operate improperly. Using a PS/2 Mouse 4 You can connect the mouse to the keyboard/mouse port of the rear side of your computer. Before using a PS/2 mouse, set the Pointing Device to Auto or External PS/2Mouse in the Advanced menu of the Setup Utility.
Audio System You can output sound to speakers or headphones using an audio cable. Connecting audio equipment Use the following audio cable for the connection: To output the computer’s audio signal to audio equipment: • You can adjust the volume in Windows 98 by clicking the speaker icon in the taskbar or with the volume control dial on the right side of your computer. • You can connect headphones with the impedance of over 8 Ω.
USB Device USB port is available on the left side of your computer. You can connect/disconnect USB peripherals without turning off the computer. See also the manuals of peripheral devices supporting USB.
CHAPTER 5 Communication Functions This chapter explains how to use infrared communications and the built-in modem. Infrared Communication Using the IR (infrared) port located on the right side of your computer, you can communicate wirelessly with infrared-equipped devices such as electronic organizers, computers or printers. To establish infrared communication, follow the instructions below. See the manual or online help of each application for details.
• Avoid strong light such as sunlight or fluorescent light. • Disable the screen saver. IR Mode Your computer supports two available IR modes: IrDA (Infrared Data Association) and ASK (Amplitude Shift Keying). Logical Port For some software, you may have to change the assignment of the logical port: 1. In the SHARP IR dialog box, select Ports. 2. Change the settings, and click OK. 3. When the message You have changed the infrared communication port appears, click OK.
Built-in Modem (may not be available in some countries) You can use the built-in modem for data transfer and fax communication. • The built-in modem on your computer is designed only for regular analog telephone lines. The modem may be damaged when connected to a digital ISDN terminal or a digital PBX. • If an unusual device is attached to the line you are connecting to, the modem may not function properly. Remove the device or contact the dealer of the device.
Disabling Power Management To use communication software, you may have to disable System standby. See Disabling Power Management in Chapter 3. Setting Communication Information 1. In the Modems Properties dialog box, select Dialing Properties. 2. Set each item, following the instructions on the screen. Setting Communications Software 1.
CHAPTER 6 Hardware Expansion This chapter describes how to use PC cards and increase memory of your computer PC Card Your computer is equipped with a PC card (PCMCIA) slot, which can accommodate one Type II, ZV-port compliant or CardBus compliant PC card. Before inserting a PC card into your computer, refer to its manual. 6 PC card does not work in MS-DOS mode. Inserting PC Card 1. 2. Make sure that PC card eject button does not pop out.
When a new card is correctly inserted, the appropriate driver is automatically installed. If the driver is not installed correctly, you will hear a warning beep. In this case, install the PC card driver by following the instructions on the screen. Ejecting PC Card • Some PC cards may become hot after long use. • Be sure to use the procedure below when ejecting a PC card. Otherwise, the system may not work properly. 1. 2. 3. 4. 5.
Memory Module You can expand the memory size by installing a memory module. For available memory modules, ask your local dealer. You can see the current memory size in the System Properties dialog box. Installing a Memory Module • Do not handle the memory module where static electricity is easily generated such as on the carpet. • Before installing the memory module, carefully discharge static electricity from your body by touching an unpainted metal area.
4. Slide the RAM board slot cover. RAM Board Slot Cover Hard Disk 5. Remove the RAM board slot cover. 6. Align the memory module as shown below, matching the notched part of the memory module with the projected part of the memory socket on the computer.
7. Push the memory module into the slot firmly at an angle of about 20 degrees. 20º 8. Gently push the memory module down until you hear a clicking sound. Notched part Projected Part 9. Replace the RAM board slot cover. Make sure two ▼ marks face each other; then, slide the cover to the left.
10. Replace the hard disk slot cover and tighten two screws. Screws Hard Disk Slot Cover 11. Turn on the computer and check the memory size with the procedure in the previous section. Uninstalling the Memory Module 1. 2. Follow steps 1-5 above. Slightly bend the two latches outward until the memory module is released. 3. Remove the memory module and follow steps 9-10 above.
CHAPTER 7 Security Features This chapter describes how to protect your computer against unauthorized use, computer viruses and theft. Passwords Setting a password will help protect against unauthorized access to your computer. When a password is set and the computer is turned on, resumes from Hibernation, or enters the Setup utility, the system will require a password. 7 If you enter a wrong password three times, the message System Disabled appears.
Security Menu Exit Menu • • • • • • • • • LPT Port LPT Mode Floppy Disk Controller Set Supervisor Password Password On Boot Diskette Access Boot Sector Virus Protection Get Default Values Load Previous Values When the system starts or resumes from Hibernation If you have enabled Password on boot in the Security menu of the Setup Utility, the system requires a password when you turn on the computer or the system resumes from Hibernation .
If you use the computer personally We recommend that you set the supervisor password. You can prevent other people from using your computer by enabling Password on boot in the Security menu of the Setup Utility. If you share the computer with others We recommend that a person who administers the computer sets both supervisor and user passwords and lets the other people know only the user password. Deleting the Password 1.
Preventing Infection of Computer Viruses You can protect against some viruses by limiting writing to boot sector of your computer. To limit writing to boot sector, set the item Boot Sector Virus Protection to Enabled in the Security menu of the Setup Utility. • You cannot prevent infection of all types of viruses with the above operation. • Even if a warning message appears, the system may not be infected in some cases.
CHAPTER 8 Setup Utility This chapter describes how to run the Setup Utility to change settings on your computer. Running the Setup Utility With the Setup Utility, you can customize the system configuration information, such as time and date, port assignments, passwords, or power management settings. The information you have specified is saved in a special area called CMOS RAM, which the system reads every time you turn on the computer.
5. Select one of the exit methods, and press Enter. 6. When Setup Confirmation dialog box appears, press Enter again. The system restarts. • Power management does not work when the Setup utility is open. Do not close the cover. • To turn off the computer when the Setup Utility is open, press the power switch. Using the Setup Utility To navigate through the different menus, you can use the following keys: Moves the cursor from one menu to another. Moves the cursor from one item to another in a menu.
Main menu System Time Defines the system time, using the format hour:minute:second (24hour format). The Tab key moves the cursor, and the space bar and the "-" key change numerals. System Date Defines the system date. The Tab key moves the cursor, and the space bar and the "-" key change numerals. Primary Master Specifies the capacity of the hard disk. Leave it as a default during normal use. Primary Slave Specifies whether CD-ROM drive is installed in your computer.
Advanced menu COM1 Port Sets the RS-232C serial port, selecting the base I/O address and IRQ. Enabled means that you can select the item by yourself. Auto means that the item is automatically assigned. Disabled means that you cannot use the port. COM2 Port(for IR) Sets the infrared port, selecting the mode, the base I/O address and the DMA channel. Enabled means that you can select the items by yourself. Auto means that all the items except the mode are automatically assigned.
Security menu • See the previous chapter about setting passwords. • In some password settings, you cannot select some items. Supervisor Password Is Shows the status of the supervisor password. Set means the supervisor password has already been set. Clear means it has not been set yet. User Password Is Shows the status of the user password. Set means the user password has already been set. Clear means it has not been set yet. Set Supervisor Password Defines the supervisor password (up to eight characters).
Power menu • All items you set except for Battery Low Warning Beep do not work in Windows 98. • See Chapter 3 about power management and the battery. Power Management Defines the level of the power management in Hard disk Power Down After, Video Power Down After, and Auto Suspend After. Customized means you can define each item individually. Max. Power Savings means setting the power management performance to the maximum level. Max. Performance means setting the power management to the minimum level.
Exit menu Save Changes & Exit Saves the settings you have changed and exits the Setup Utility. Exit Without Saving Changes Exits the Setup Utility without saving the settings you have changed. Get Default Values Returns the values of all items to default. To exit, select one of the above items. Load Previous Values Returns the values of all items to the values you last saved. Save Changes Saves the settings you have changed. Battery Calibration Initializes the standard battery pack.
Appendixes The appendixes contain additional information on the use and care of your computer. Maintenance and Care This appendix provides you with information on how to maintain the computer in excellent working condition. Cleaning the Computer Cabinet Apply a small amount of mild cleaning solution to a dry, lint-free cloth and wipe the cabinet with the cloth. • Do not use alcohol, benzene, thinner or other strong chemical agents that may damage the cabinet.
Wipe the glide pad with a soft, dry cloth. Traveling with the Computer This computer is designed for portability. For safety and convenience when traveling, please follow these guidelines. • • • • • • • A-2 Before traveling, back up your data on floppy disks or other external media. Bring an extra copy of your backup data. Do not travel with a floppy disk or CD-ROM inserted in the drive. Do not travel with the computer powered on. This may result in loss of data and/or damage to the hard disk drive.
Specifications Parts CPU Specifications Mobile Pentium II Processor (frequency differs by configuration) 256KB(Integrated with CPU) Including system BIOS and VGA BIOS SDRAM 64MB (expandable to 192MB) 2MB Active Matrix (TFT) color LCD Trident Cyber IBM compatible keyboard Glide pad (touch-sensitive control pad with 2 buttons ) IDE interface available 3.5", 1.44MB/720KB Type II × 1 (PCMCIA 2.
Troubleshooting This chapter describes how to troubleshoot computer problems. Common Problems Problems with your computer can be caused by something as minor as an unplugged power cord or as major as a damaged hard disk drive. The information in this troubleshooting section is designed to help you find and solve minor problems. If you still have a problem after trying all the suggested remedies in this chapter, contact your dealer.
Trouble when Starting Question: Why doesn't the power switch function? • • Make sure the AC power cable is correctly connected to a live wall outlet. If the computer is operating with batteries, batteries may be discharged. Connect the computer to a wall outlet. Question: Why doesn't Windows start? • • • Check whether the floppy disk drive contains a non-system disk. Remove the floppy disk from the drive, and press any key.
Trouble with Display See also the Display section in Chapter 4. Question: Why is the screen blank? • • • • • • • • • Press any key to see if any power management feature has turned off the screen to save power. See the power indicator to check whether the computer is powered. If you are using a standard battery pack, make sure it has a charge remaining. If you are using an optional battery pack, make sure it is installed correctly and has a charge remaining.
Trouble with Keyboard/Glide Pad Question: Why doesn't the keyboard or the glide pad function? • • • Perform a software reset by pressing Ctrl+Alt+Delete. If you cannot perform a software reset, press the power switch for more than four seconds to turn off the system. Five seconds later, turn the computer on. If you cannot power off the system with above procedures, insert a fine rod into the reset switch on the right side of the computer (refer to page 2-3).
Trouble with Compact Discs Question: Why can’t I read data from a compact disc? • • • • • Confirm the CD is inserted correctly. Confirm the drive name and the file name are correct. Confirm the CD is not stained or scratched. Confirm the CD or files are supported. Wait for more than 10 seconds after inserting the CD. It takes some seconds for the CD-ROM drive to recognize the CD. Question: Why can’t I play files from a compact disc? • Confirm the CD or files are supported.
Trouble with Peripherals Question: Why don't expansion or peripheral devices function? • • • Confirm they are correctly connected to your computer. Confirm drivers necessary for operating ports on the devices are installed. There may not be a free IRQ (Interrupt). Free up an IRQ from a built-in device. Question: Why can't I print? • • • • • • • • Make sure the printer is turned on. Check whether the printer is connected correctly. If you use the network printer, check the status of your network.
Question: Why can't I use the USB port? • Confirm the USB device is enabled in Windows 98 using the following procedure. 1. In the System Properties dialog box, select Device Manager. 2. Double-click Universal Serial Bus controllers. 3. Make sure the item is not disabled. Question: Why doesn’t the wheel of my mouse work ? • Confirm the item Pointing Device in the Advanced menu of the Setup Utility is set to External PS/2 Mouse.
Question: Why can't I communicate through the built-in modem? (The built-in modem may not be available in some countries) • • • • • • • Confirm the telephone line is properly connected to the modem jack. Confirm the dial settings of Windows 98 or communication software are matched with the telephone line. Confirm the network configuration is appropriate. Confirm the user name or password is correct. Confirm the COM port in the communication software is set appropriately.
Question: Why can't I use a hardware device? Make sure the hardware device is not crossed out with an X mark using the following procedure. 1. In the System Properties dialog box, select Device Manager. 2. Select the device you cannot use. 3. Click Properties, and uncheck Disable in this hardware profile.
Index A AC adapter, 2-2 audio, 4-7 B backing up data, 2-11 battery pack charging, 3-3;3-6 checking the battery level, 3-2; 3-6 initializing, 3-3; 3-7 installing, 3-4;3-6 low battery indication, 3-3 optional battery pack, 3-6 standard battery pack, 3-1 uninstalling, 3-4;3-7 removing, 2-11 floppy disk unit installing into expantion bay, 2-8 installing into floppy disk drive box, 2-9 removing from floppy disk drive box, 2-8 floppy disk drive box connecting to computer, 2-7 removing, 2-8 G glide pad, 2-4 cha
M microphone, 4-7 memory module, 6-3 installing, 6-3 uninstalling, 6-6 modem, 5-3 O optional battery pack, 3-6 P password changing, 7-2 deleting, 7-3 setting, 7-2 PC card ejecting, 6-2 inserting, 6-1 power indicators, 2-1 power management, 3-8 disabling, 3-11 stopping power supply to the display, 3-8 stopping power supply to the hard disk, 3-8 power source, 2-1 power switch, X;1-2;2-3 properties dialog box, 1-3 R reset switch, 2-3 resetting, 2-3 RS-232C device, 4-7 Index 2 S security slot, 7-4 setting
Re-installation Instructions Preparation for Re-installation You can format the hard disk and re-install the preinstalled software with the recovery CD-ROM, and set the status of your computer to the same configuration as shipped from the factory. Necessary for re-installation are the following: • • • Product Recovery CD-ROMs Floppy disks or other external media for data backup Getting Started Microsoft Windows 98 manual • It will take about 30 minutes to complete the re-installation.
Formatting the hard disk and reinstalling Windows 98 and other programs 1. If any peripheral is connected to your computer, disconnect them. See Chapter 4 of the Operation Manual. 2. Turn on the computer. 3. When the message Press to enter Setup appears, press F2. The Setup Utility opens. 4. Insert the Product Recovery CD-ROM disk 1 into the CD-ROM drive. 5. In the Exit menu, select Get Default Values; then, press Enter twice. 6.
Your computer and its accessories come securely packaged in a cardboard shipping carton. As you unpack your computer, please be sure to check for all of the following items which should be included: • Notebook Computer • AC Adapter • AC Power Cord • Floppy Disk Drive Unit(in Floppy Disk Drive Box) • Extension Bay Cover • Modem Cable(may not be available in some countries) • Windows 98 Pack • Operation Manual ∗ Carefully inspect each component to make sure nothing is missing or damaged.
