User guide

39
Problem Possible Solution
Forgot the phone
code or password
The default phone code is “0000”.
Enter PUK The PIN code has been entered incorrectly
three times in succession, and the phone
is now blocked. Enter the PUK supplied by
your service provider.
Loss of Network You may be in a weak signal area. Move
and try again. You are trying to access an
option for which you have no subscription
with your service provider. Contact the
service provider for further details.
You have entered a
number but it was
not dialed
Be sure that you have pressed Call key.
Be sure that you have accessed the right
network service.
Be sure that you have not set an outgoing
call barring option.
Be sure that you have entered the area
code.
Your correspondent
cannot reach you
Be sure that your phone is switched on. Be
sure that you are accessing the network
service. Be sure that you have not set an
incoming call barring option.