User guide
Quick Troubleshooting
8–2 TROUBLESHOOTING
I 6 Wrong rotative arm
position
The exposure button of the x-ray
remote control is inactive
because the rotative arm is not in
the start position.
Press
to reset the rotative arm in start
position.
I 15 Interface inactive The Acquisition interface cannot
be accessed.
1. Check that the unit is switched on.
2. Wait for the connection between the
unit and the computer.
3. Check that the Acquisition interface is
not masked by another application, in
this case close the masking
application.
I 16 Incorrect positioning of
the chin rest
This error applies only to
panoramic mode.
Raise the chin rest to the maximum height.
I 18 Unidentified Sensor
positioning
The Sensor is incorrectly
positioned for acquisition.
Check that no object stops the correct
positioning of the sensor, then, press
to reset.
Table 8–2 Quick Troubleshooting (Continued)
Information Error Code Information Message Description Action