User's Manual Part 2

Troubleshooting
Operation Manual
T-11
• Confirm the WEP keys are correctly set to your computer if the WEP security of
the communicated computers is enabled.
How can I detect the MAC address?
• Follow the instructions below:
1. Click start – All Programs – Accessories – Command Prompt.
2. Type ipconfig/all; then, press Enter. The information about IP appears.
3. See the address of the Physical Address in the Ethernet adapter Local Area
Connection section.
4. Type exit; then, press Enter.
Trouble with Peripherals
Why don't peripheral devices function?
• Confirm they are correctly connected to your computer.
• Confirm they are Windows XP compliant.
• Confirm drivers necessary for the devices are installed.
Why can't I print?
• Make sure the printer is turned on.
• Check whether your computer and the printer are connected correctly.
• Check whether the printer is ready to print.
• Check whether the printer has enough paper.
• Check whether the printer driver is installed.
• Click start - Control Panel - Printers and Other Hardware – Printers and Faxes. If
the Classic view is selected, double-click the Printers and Faxes icon. Confirm
your printer is installed. If not, click Add a printer of Printer Tasks to install it.
• See also the Windows help program by clicking start - Help and Support.
Why don't peripheral devices function correctly?
• Confirm they are Windows XP compliant.
• Confirm drivers necessary for the devices are installed.