User Manual

T-7
Troubleshooting
• When you have more than one available access points, your computer may be
connected to the access point other than the one you want to access:
1. Right-click Wireless Network Connection icon (
) on the taskbar; then, click
View Available Wireless Networks.
2. Select the desired network in the Available wireless networks list; then, connect to
the network. (Refer to Confirming Status of Wireless Connection section in
Chapter 6.)
Question: Why can't I connect to the network via an access point? (for
wireless LAN communication)
• Confirm the wireless LAN antennas are enabled. When the antenna indicator lights
green, the antennas are enabled. If not, press Fn+F1 (
) keys.
• Confirm Any available network (access point preferred) is selected in Networks to
access of Advanced dialog box. (To open Advanced dialog box, refer to
Communicating with Other Computers section of Wireless LAN in Chapter 6.)
• Confirm the ESSID of your computer matches the ESSID of the access point you
want communicate with.
• Confirm the Network key is correctly entered if the WEP security of the access point
is enabled.
• You may accidentally enable IEEE802.1x authentication. Disable it with the
following steps.
1. Click start – Control Panel.
2. Click Network and Internet Connections – Network Connections. If Classic view
is selected, double-click Network Connections.
3. Right-click Wireless Network Connection and click Properties.
4. Click Wireless Networks tab, select the network in Preferred networks field and
click Properties button.
5. Select Authentication tab, then, uncheck the box of Enable IEEE802.1x
authentication for this network.
6. Click OK twice and close the window.
Question: Why can't I communicate with other computers through a
wireless LAN?
• Confirm the wireless LAN antennas are enabled. When the antenna indicator lights
green, the antennas are enabled. If not, press Fn+F1 (
) keys.