Specifications

ALl firmware will be checked and updated, if needed, when performing service calls/maintenance.
Large copiers must have the ability to print Tabs
Prior to the delivery and set-up of all equipment, the Information Technology Department would like to
have the hardware/MAC address as well as the copier model number, options, and accessories for each unit
to be installed.
The Vendor shall establish a procedure for sanitizing all fixed storage media (e.g., disk drives) at the
completion of the contract and/or before it is returned for maintenance or reuse. Acceptable sanitizing
procedures include removing the hard disk from the copier and subjecting it to a hard disk degaussing
machine or attaching the hard disk to a PC and using DBAN on it.
Copier operating system based
sanitizing is not acceptable. Sanitization must happen while the equipment is on the county premises and
in the presence of County Information Technology (IT) staff. The County IT Department has authority as
to determine an appropriate method of sanitizing should there be further questions. If media cannot be
successfully sanitized see item #27.
C. Mandatory Requirements to be Included in Proposal Response:
All RFP responses must address each of the following. Do not exclude any major or minor items of information
not specifically mentioned, but which would normally and reasonably be provided. Please be advised that the
greater the degree of specificity, the more likely it will be for the County to review your response favorably. As
part of your response, repeat each numbered question below followed by a detailed explanation.
I)
Vendors shall state,
in a clear concise manner, their understanding of the above-mentioned overview,
general requirements, minimum requirements, and minimum technical specifications.
Include a statement
as to why you believe that your company is the best qualified to provide the equipment and perform the
services, as described.
2)
Provide a brief description of your company, primary services provided, address of your local office,
telephone number, web address, date your company was established, number of employees, and the team
member (account manager) that will serve as our County contact throughout the contract term.
Also,
include your company's philosophy, mission statement, goals and objectives of how your company
approaches this type of opportunity.
3)
All vendors must be a factory-authorized dealer and fully-qualified to service their installed machines with
factory trained service technicians and inventory locally to adequately supply parts for the repair and
maintenance of the machines. List all key personnel, titles, and length of employment with your company.
4)
Provide specific details, ideas, and suggestions for the following:
Proposed equipment for each copier listed in Exhibit A
provide a separate sheet/document (this does
not mean a standard brochure is acceptable) for each copier proposed, listing all pricing and available
accessories. The document should address (at a minimum) all points referenced in Item F, Minimum
Technical Specifications.
Implementation strategy and timeline
all deliveries will be scheduled by building and then by
floor/department, as to minimize the disruption to all staff and citizens at each location.
Technical Training for County staff- system administration, configuration, support
End User Training for County staff
5)
Define how many "clicks" will be charged for each of these types of copies:
8'/2 x 1, single sided
8/2 x II, double sided
8½ x 14, single sided
8¼ x 14, double sided
II x I 7, single sided
I) 11 x 17, double sided
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